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Randy Marion Ford Lincoln, LLC

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Randy Marion Ford Lincoln, LLC Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 8:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2014

Your Statesville area Ford & Lincoln Sales and Service Connection. Randy Marion Automotive is the King of Price in State

...

sville! Visit us online to shop our full inventory www.RandyMarionFord.com.

"Randy Marion Ford Lincoln. The King of Price in Statesville."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
163 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 1, 2020

    Very bad experience. after waiting for ever to see a salesperson I get one that one doesn't know what he is selling and wouldn't shut up long enough to... listen to what was asking for. Unfortunately we will be shopping elsewhere now

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a ...stellar experience here at Randy Marion Ford Lincoln, LLC. Please give us a call at (704) 873-3673 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

  • 5.0 out of 5
    July 20, 2020

    Truly what a wonderful TEAM of individual's from the General sales manager staright to the service team. It was a five star experience way togo Team

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 17, 2016

    I am very pleased every time I bring my car in for service. The service department always goes beyond to make sure your satisfied. Jonathon seems to go... the extra mile.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Loretta, Thank you for taking time to review our service department. I appreciate your continued service business and know Jonathan and all our servi...ce people value your business. Rhyne Scott General Manager

  • 5.0 out of 5
    July 14, 2020

    I like the size and selection of vehicles at Randy Marion. The employee's are very friendly and the service department is excellent. I usually drive 2... 1/2 hours to service my vehicle there. I really like my new 2020 Ford Explorer.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 14, 2020

    Quick process , happy with the price that i got on the car . Cared about what i wanted . Made sure to make the sale with out letting me leave the dealership... . Great guys there happy with my purchase

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeremy, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy... to assist you! Safe travels!

  • 5.0 out of 5
    June 30, 2020

    Our family had a sudden change and required more seats in a vehicle immediately. I called the dealership, was put in touch with Doug, and everything was... easy from there. Doug understood our needs, our wiggle room - and where we could not, and our time frame. He helped us find the right vehicle the same day while knowing what was on other lots and understanding our requirements. He was not pushy or self-centered, we appreciated him giving us our room to think as we had a big transition going on. Good job, Randy Marion! We will be back!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customer...s, we want to sincerely thank you for your business and we hope to see you here again down the road!

  • 5.0 out of 5
    June 30, 2020

    I purchased a 2020 Ford F-150 Limited and the experience was as great as the truck. From start to finish the Randy Marion Team was as friendly as they... were professional. My salesman (Russell) took the time to show me all of the functions and even transfer my Sirius account. He called later to follow up to make sure I was happy and to see if there was anything else he could do to improve my experience. I'll definitely buy from Randy Marion Again... Frank

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 30, 2020

    Very good service nice truck wash absolutely nice people happy to serve you on time but I don't know how to thank them anyway thanks

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Megan Rockwell

    Internet Advertising Director

    NOT RATED

  • 5.0 out of 5
    June 29, 2020

    Prompt service to replace a battery that was prematurely non-functioning, and quick test, and discovered this needed replacement. While under warranty,... the service time was less than .50 hr. was thorough, and ease of quality care. Randy Marion Ford/Lincoln of Statesville, NC can be counted on for reliable and prompt attention to details of service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ronald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We hope to be of service ...to you again! Take care!

  • 5.0 out of 5
    June 26, 2020

    Excellent service team. Friendly environment and professional customer service team.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rahime, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can d...o for you! Safe travels!

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