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Reviews

Average Ratings

4.8
416 lifetime reviews. Includes reviews of Bayside Nissan from DealerRater.com
  • The greatest buying experience

    I recently bought a new suv from Bayside Nissan of Annapolis. Mike was my salesperson he was very polite and a pleasure to work with. I and my wif...

    Dealer Response

    We are so happy to hear that your experience with Mike and David was very positive, and we look forward to seeing you again for your next purchase...


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    I recently bought a new suv from Bayside Nissan of Annapolis. Mike was my salesperson he was very polite and a pleasure to work with. I and my wife were very happy and pleased on how clean and shiny my new suv was the detailer that washed and cleaned my new suv David Snyder was a very nice and respectful young man I will definitely be back to bayside for my next purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so happy to hear that your experience with Mike and David was very positive, and we look forward to seeing you again for your next purchase! Thank you so much for taking time to leave a review.


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  • Best salesman
    April 24, 2017

    My salesman positive attitude made it easy for my family and i to close the deal at Nissan with no pressure. Unlike the other dealers we went to p...


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    My salesman positive attitude made it easy for my family and i to close the deal at Nissan with no pressure. Unlike the other dealers we went to prior to going to Nissan, i went to other dealerships who did not listen to my needs and try to run my credit after i told them not to since i already had a check to pay cash. Once i walked into Nissan, Bruce my salesman delivered the perfect car to my Family and i even the color was exactly as we described. We are very happy with our Nissan

    Does recommend this dealer

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  • Great car buying experience
    April 18, 2017

    Our visit to Bayside Nissan was exceptional. We went out looking for a new car and did not have a Nissan in our original consideration. We stopped...


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    Our visit to Bayside Nissan was exceptional. We went out looking for a new car and did not have a Nissan in our original consideration. We stopped in and spoke with a great salesperson Jim baikauskas and drove out with a great car. Very happy thus far with th sales process and the followup we have received.

    Does recommend this dealer

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  • Stress free
    April 17, 2017

    Before going to Bayside Nissan Dealership, I had gone to a few other dealerships. I was very discouraged by the way I was treated by the sales man...


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    Before going to Bayside Nissan Dealership, I had gone to a few other dealerships. I was very discouraged by the way I was treated by the sales manager of the other dealerships. I test drove a 2014 Altima at another Nissan Dealership and was close to buying it. I told the manager that my deal breaker to purchase a car was to not exceed the $15,000 bank check that I got from my bank. The Altima list price was $13,000. With taxes, the cost was $15,900. This didn't include the warranty and/or GAP insurance. The manager was willing to drop the price down to $15,400. I told the manager that I would come back. He was concerned about if I was going somewhere else to look at other vehicles. The store manager was very unprofessional toward me, stating, "I dropped the price down for you, You made a deal." I was turned off with his behavior toward me. Bruce Derthick, was very nice. He allowed me to take my time (no rush). He allowed me to test drive a black 2015 Nissan Sentra. I bought that vehicle that evening from Bruce. I really like my new car! Bruce is cool as a fan! He was the best Host and salesman. 2 Thumbs up for great customer service! Thank you!

    Does recommend this dealer

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  • Review
    April 11, 2017

    My salesman was wonderful ! He was attentive to my needs and was able to work with the finance manager to get me financing ! Everyone was friendly...


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    My salesman was wonderful ! He was attentive to my needs and was able to work with the finance manager to get me financing ! Everyone was friendly and I loved the bayside oil changes and car washes !

    Does recommend this dealer

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  • Excellent Service, Quick and Easy Experience!
    April 7, 2017

    I was in need of a new car quickly, and am very thankful that I ended up going to Bayside Nissan of Annapolis! I worked with Sherry Smith, who wa...


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    I was in need of a new car quickly, and am very thankful that I ended up going to Bayside Nissan of Annapolis! I worked with Sherry Smith, who was kind, friendly and made the entire experience enjoyable and as painless as possible! I told her what I was looking for (car type, price range, features, etc.) and she emailed me a few options the next day to choose from. I chose two, test drove them both, and was in and out within about 2 hours, easy peasy! Thanks again for making what was originally a stressful situation into an enjoyable one. :) Also, I absolutely LOVE my new car and am beyond happy with it, along with the services provided at the dealership. The Bayside for Life program is worth purchasing from you guys alone!

    Does recommend this dealer

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  • Awesome Experience
    April 4, 2017

    As a college student with my credit still growing, Bayside really helped me find my best options. They worked extremely hard to get me in car that...


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    As a college student with my credit still growing, Bayside really helped me find my best options. They worked extremely hard to get me in car that would work for me. Will helped put me in a 2016 Nissan Versa with the monthly payments that I wanted. He even looked for insurance quotes for me while I signed my finance papers. I have no complaints and will definitely be coming here when I need another car in the future.

    Does recommend this dealer

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  • No pressure
    April 3, 2017

    Sherry was easy to work with. No pressure or stress and knowledgeable and helpful from start to finish. She followed up with me in a thoughtful way.


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    Sherry was easy to work with. No pressure or stress and knowledgeable and helpful from start to finish. She followed up with me in a thoughtful way.

    Does recommend this dealer

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  • Friendly people, terrible experience.
    March 31, 2017

    I could type nearly a novel about my experience at Bayside, but I'll just stick to the highlights for brevity. First, everyone in interacted with ...


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    I could type nearly a novel about my experience at Bayside, but I'll just stick to the highlights for brevity. First, everyone in interacted with was friendly and helpful, and I was able to complete trade in, test drive and purchase in just a few hours. So, why the negative rating? When purchase time came, the price was $2000 higher than the advertised price online, not including taxes, tags, processing fees, etc. The starting price was inflated by $2k. This was due to a Maryland inspection and repairs (which somehow missed the bad passenger side ball joint that cost me $450 as soon as I got my Virginia State Inspection), and a "Zurich Environmental Protection" package. As far as I have been able to determine, this consists of about $20 worth of wax and Armor All. The package had "already been applied" to the vehicle and could not be removed from the price. If both of those items couldn't be divorced from the cost of the car, why not just include them in the advertised price? Obviously I was still willing to buy the car, and it would have saved me from thinking that was an extremely shady move. Continuing on, the online description of the car said it included DVD entertainment. Naturally, nobody at the dealership could "find" a DVD to verify it worked, and upon getting home, I determined that it did not, in fact work. I find it extremely hard to believe that A) no one knew it was broken, and B) there was not a single DVD available to test it with. Anyways, questionable pricing, broken equipment and desperately needed safety repair aside, my REAL issue is that it took this dealership OVER 3 months to get my Credit Union the title to this car. What should have been the most basic part of the transaction, they managed to screw up in a truly spectacular way. I called, I emailed, the bank called, the bank sent them letters, the Virginia DMV sent them letters all to no avail. The bank threatened to declare my loan uncolateralized and increase my interest rate (by a huge amount). The bank threatened to cancel my loan altogether and demand immediate repayment. The bank sent them a letter demanding the title or a refund. None of this seemed to light a fire under anyone over there. I had regular correspondence with the Title and Tags person, but I always had to follow up, and the answer was always the same "I'm working on it" and "I'll be in touch in a few days". Of course, it wouldn't be resolved, and I wouldn't hear another work until I followed up yet again. I even contacted the GM, Warren Paugh, who appologied and gave great lip service, promising to fix it and get right back to me, but I never did her from him again. I finally got word from the bank today that the title situation has been resolved, and we are about a week away from it having taken 4 MONTHS.

    Does not recommend this dealer

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  • Great service and amazing deal
    March 24, 2017

    I went to Bayside just to look at Nissans and get an idea of what small SUVs are on the market. Walking through the door I met Kalyn. I described ...


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    I went to Bayside just to look at Nissans and get an idea of what small SUVs are on the market. Walking through the door I met Kalyn. I described what I was looking for and she knew exactly what cars were in stock and pulled around the exact car I didn't know I was looking for!! Less than four hours later I ended up buying a brand new Rogue! Kayln and Warren were extremely accommodating and provided me with an amazing deal on the car. I can not thank them enough for their help and attention to detail throughout the sale. Thank you Bayside, I love me new car.

    Does recommend this dealer

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