Silver Star Auto of Las Vegas, LLC

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Reviews

Average Ratings

4.5
11 lifetime reviews.
  • Service beyond compare!

    Service beyond compare! In full disclosure, I have not purchased a vehicle just yet but the service I received thus far warranted a review. I have...


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    Service beyond compare! In full disclosure, I have not purchased a vehicle just yet but the service I received thus far warranted a review. I have been looking for another Mercedes ML to keep at our second home in Az. My list of requirements has been very specific and long. My daily job requires thorough due diligence, price comparisons, rates of return and negotiations. Therefore, Marty (the owner) was deluged with a myriad of questions, request for all possible documentation, disclosures and photos of every detail I could think of ( I literally have close-ups of all 4 tires to determine future tread life!). Marty gladly provided all information requested. I know I tend to be a bit pushy and he could not have been more gracious. The plan was to fly out to Vegas at the crack of dawn, test drive the car, conclude the transaction and drive my new ML350 back to AZ. Marty was even kind enough to offer to pick us up at 7 am! Unfortunately, I had to cancel at the last minute as it is only two days after Christmas and we just were not able to reschedule a family obligation. I let Marty know of our predicament and his response was, "No worries, I understand". I deal with people in a transactional situation daily and can say that Marty has really stood out as exceptional. I am hopeful that I will be lucky enough to get to Vegas to complete my purchase but either way wanted to pass along a very good experience.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • fan of Silver Star

    Marty Pena is the real deal when it comes to service. This is the second time I have dealt with Silver Star. I picked up my 2017 Honda CRV from h...


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    Marty Pena is the real deal when it comes to service. This is the second time I have dealt with Silver Star. I picked up my 2017 Honda CRV from him on April 15, and all the paperwork was completed with every T crossed, and every I dotted. He is so pleasant to work with, answering every and all questions. The personalized service can't compare with the huge dealerships, so I heartily recommend Silver Star Auto, and Marty Pena for any type of vehicle you might be looking for.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Incomparable service!!

    I Don't write reviews, EVER.. but Marty is hands down the best so I feel like it's a must, if I could give this business more stars I would.. fina...


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    I Don't write reviews, EVER.. but Marty is hands down the best so I feel like it's a must, if I could give this business more stars I would.. finally a car buying experience that caused zero headache and frustration. My situation with my old car was not an easy task by any means, but Marty handled it amazingly, he found me the car I've been wanting but other dealerships couldn't make happen, I should've just started my search with him!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Genuine

    Marty is one of the honest true salesman out there. He represented the car very well, i was coming from out of state and was really nervous if the...


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    Marty is one of the honest true salesman out there. He represented the car very well, i was coming from out of state and was really nervous if the car was as nice as he said it was. He was completely spot on when he told me about it. It is just awesome dealing with a guy that was as honest and trustoworthy as Marty. All of his inventory is in great shape shape and priced very well. I highly recommend him to anybody. Plus i LOVE my new car. His facilities are incredible too.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • An honest dealer

    Although we were not able to get our financing approved from the bank, I can highly recommend this dealer. Marty worked with us to try to get the ...


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    Although we were not able to get our financing approved from the bank, I can highly recommend this dealer. Marty worked with us to try to get the financing worked out. He also held the car for us refusing to take another offer while we worked on the finances, considered dealing fairly with us to be a matter honor. I would highly recommend Silver Star to anyone who wants to deal with a friendly, honest, and trustworthy dealership.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Ok service but horrible on following up.

    On here the dealership shows that they are open on Saturday.. not true. When I got there he seemed ok and nice but it's been two days and haven't ...


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    On here the dealership shows that they are open on Saturday.. not true. When I got there he seemed ok and nice but it's been two days and haven't herd a word from him he mentioned that he sold a few cars that week and business was picking up for him.. so he didn't seem to concerned with selling at the time. The place seemed clean but small and he was the only person in there. I would recommend staying away from this place stick with the bigger more name brand dealerships . At least they make it seem like they want to sell you something or try to anyway.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • one on one full service

    I inquired on a Sunday, same day response, and worked with the same sale person from the initial appointment for a test drive to the completion of...


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    I inquired on a Sunday, same day response, and worked with the same sale person from the initial appointment for a test drive to the completion of the deal. Easiest car buying experience, the car was very nice and I'm very happy with $$$,....and I'd shop with 300 miles of Las Vegas.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wow! Impressive!

    I am very interested in a car that is posted on the website. I really like how all the cars are described in full details. I also noticed that the...


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    I am very interested in a car that is posted on the website. I really like how all the cars are described in full details. I also noticed that the cars pictured are beautifully detailed and all look so new! That shows that this dealership doesn't mess around with quality and pride of ownership. Very important to a potential buyer of a used car. When I requested info on the particular car, Marty emailed me within the HOUR ;) about the car. Wow! Love how I'm reading all of these reviews and they seemed to all get the same wonderful service. I will definitely be visiting this dealership with my very-soon -to -be -next car purchase! -

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Couldn't be any happier!!

    Marty is such a great guy! I told him exactly what I was looking for and that is exactly what I got. His perfectionism makes him one of the best c...


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    Marty is such a great guy! I told him exactly what I was looking for and that is exactly what I got. His perfectionism makes him one of the best car dealers I've ever come across. The customer service was excellent and Marty went above and beyond to make me happy. Silver Star Auto only deals with cars that haven't been in any accidents. Love that! I am extremely grateful and filled with joy. Such a reliable car dealership and staff! Thank you so much Silver Star Auto!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • IMPECCABLE SERVICE

    I bought my Mercedes CLS 550 from Silver Star Auto last Saturday and could not be happier. The manager, Marty, was very patient with my decision m...


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    I bought my Mercedes CLS 550 from Silver Star Auto last Saturday and could not be happier. The manager, Marty, was very patient with my decision making and he was very genuine and honest. He made the buying process very easy and fast. Every car on his sales floor looked perfectly waxed and detailed. My car looked brand new, but it was a 2009. He provided me with a carfax report so I felt comfortable buying a preowed vehicle. It was such a relief to find a perfect car after months of searching. I have gone to so many dealerships in Henderson, Vegas and Orange County and my experience with Marty trumped all of my other encounters. I told all of my family members, colleagues and friends about his services, so hopefully, they purchase their next car from Marty. If you're looking for a car, check out his inventory and I promise that you will be blown away from how immaculate his cars are, inside and out. Thank you Silver Star Auto for my beautiful car. I love my Mercedes so much!!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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