Truck Town Texas Dodge

Reviews

4.0 out of 5 4.0
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 5, 2018

    Worst buying experience ever, and that's saying a lot. From the online listing that touted options the car didn't really have to a broken sliding passenger... door that they wanted us to pay to fix, we should have walked away at the outset. After much haggling, they finally went through the motions to fix the door they'd already agreed to fix and when they delivered the car a week later they had scratched the paint on the door in the process and refused to fix it! Thanks, Chad, for at the very least refunding our money. Not sure how these guys have the rating they do, but my advice? Look elsewere for a used car.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    March 7, 2017

    We were treated fairly and I'll buy my next vehicle there

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 24, 2016

    I recently found myself in need of a new car with very specific requirements and a very specific budget. The staff at Truck Town Dodge were so helpful... throughout the whole process, offering advice and working with me to get a car that suited my needs. Trey was very informative and positive while he showed me different cars on the lot and explained the features to me. Jared worked with me for hours, going above and beyond to find a car that was right for me. He found a perfect fit on another lot, but despite the distance, I drove it home the very next day! Toby, the general manager was very supportive of my situation and walked me through anything I didn’t understand. The finance manager, Chad, helped me get a great interest rate and walked me through all the paperwork I needed to complete. The whole experience was amazing – I trust this team to get me exactly what I need without all the sleazy underhanded techniques you see at other dealerships. This was so much less stressful than my last car-buying experience, and I dare say it was even pleasant! Thanks Truck Town staff; I would highly recommend this place to anyone!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to tell us about your experience! We truly appreciate it!

  • 5.0 out of 5
    February 8, 2017

    Quick and helped to get me in with my schedule ..

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 12, 2016

    great customer service and worked real hard to sell

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 12, 2016

    great customer service and worked real hard to sell

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 3.0 out of 5
    October 30, 2016

    The vehicle that I went to see had been sent to auction. I went 30 minutes out of my way to see a vehicle and had even contacted the dealer and been encouraged... to come via text message.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 2, 2016

    Was a very great experience. Everyone was very nice and welcoming. Thank you

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 30, 2015

    Looked online, messaged the dealer and that contacted me in no time! We did everything over the phone! It was truly a success! They were patient and willing... to do everything to satisfy their customers. Toby did an excellent job with helping me out with this 2007 Chrysler 300. He sold me a very great car and even filled it up before bringing it to my location. Now this experience was my first on buying a car off the lot and I might say it was the best! This is the car I've always looked for. They contacted me promptly and is still keeping in contact after my purchase! This is the service we all need especially when it's your first time buying a car off the lot. The car is in great shape and everything! I appreciate Truck Town, the drivers and Toby for helping me and getting me what I needed! You guys are awesome!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for this great review! We are very happy that we could help and that your experience met or exceeded your expectations!

  • 5.0 out of 5
    March 28, 2015

    Traded Ram 2500 Cummins for Ram 1500 Hemi,I was very particular about the options and model i wanted, Called Travis, he found what i wanted, I told him... what i expected the difference price to be. He got close and i accepted, He had to get the vehicle from another dealer, did so in a timely manner and vehicle was delivered, prepped etc. . Can not say enough about how well i was treated by staff and service provided during this purchase, will be buying again from them in the future!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    THANKS FOR THE GOOD REVIEW. WE TRULY APPRECIATE IT. IF YOU HAVE ANY QUESTIONS, PLEASE DON'T HESITATE TO CALL. WE LOOK FORWARD TO SEEING YOU IN THE FUT...URE!

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