Dealer on Cars.com since August 2014
|Sales||9:00 AM - 8:00 PM|
|Service||7:30 AM - 6:00 PM|
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 6:00 PM|
|Wed||9:00 AM - 6:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 6:00 PM|
|Sat||10:00 AM - 5:00 PM|
|Mon||7:30 AM - 6:00 PM|
|Tue||7:30 AM - 6:00 PM|
|Wed||7:30 AM - 6:00 PM|
|Thu||7:30 AM - 6:00 PM|
|Fri||7:30 AM - 6:00 PM|
|Sat||8:00 AM - 3:00 PM|
I was in the market to buy a new car so stopped at BMW of Ann Arbor. From the moment I walked in, the experience was nothing short of excellent. Eva...n, Mo, Brian and Ray were great to work with. It was the first time I actually enjoyed buying a car. Thanks so much.
Thank you for the positive feedback! We hope to serve you again soon!
I came here with my brother in law on a Wednesday like 2-3 weeks ago. I was on PTO to shop for an X5 that he wanted to buy and I was the translator. T...his dealer (sales rep Justin Fagan to be precise) treat you like trash. I think it was because I just woke up and put on a jacket over my house clothes because my brother in law asked to go in a rush. His wanted to see his options and this sales rep didn???t even want to give any number. We should???ve went somewhere else instead of wasting our time here. Today, we had to rush and buy an used 5series just to get a car for him since his lease ended. Now he plans to buy the new x5 model when the new model comes out in 2018. But yeah, he is not going to come back here.
We are sorry to hear about your recent experience with us. Please kindly contact our Retail Operations Manager, Bob Gabardy at 734-663-3309 or bgabar...email@example.com at your earliest convenience and we will do our best to resolve this issue.
This is my third vehicle purchase from the dealership. In everyway, the sales staff made sure this deal was good for me and satisfied all my needs.
Thank you! We hope to serve you again in the future!
96 lifetime reviews of the Service Department. Includes reviews of BMW of Ann Arbor from DealerRater.com
Excellent service, got my service done in a timely manner. Very courteous staff. Recommending to everyone for the BMW Ann Arbor. Aaron is very profess...ional.
Thanks! We hope to have the pleasure of serving you again soon!
I'm a difficult person to please but these guys always managed to send me on my way happy regardless of the situation. If there is an issue, they fix... it, and they do it with a smile, always! Most of the time it's an easy visit and Dusty always has time to personalize the visit by sharing a story or two before departing. They make you feel like you are part of the family at BMW of Ann Arbor! Excellent Team!
Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience wit...h us!
Air Filter Replacement
$31.56 and up*
Top Reviewed Employees