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Just purchased Ford out of State, had a warranty problem. There is a Service writer at Ford of Escondido that is the BEST OF THE BEST! Did much more t...han expected in handling my problem and guiding me through various hoops I had to jump through (via Ford Corporate)- ask for JASON PLUTO This guy was exceptional in Spirit and Task! Remarkable and if there were Six Stars he'd be getting my highest rating!
JRF, thank you for your review of Jason! We are so glad to hear he fixed your vehicle!
E first greeted us and took care of us at our stay at the Escondido Ford dealership. He was very nice and we had a great time buying our new car the ...Toyota 4Runner. I wouldn’t do it differently and he was great.
Thank you for your kind words and we appreciate your business Todan!
I typically dont leave many reviews, but I felt compelled to do so this time. Eric Ramos at Ford of Escondido was an awesome sales consultant that re...ally made the difference in the purchase of my '18 F-150. I spent almost two months researching the exact build I needed, and almost all other dealer contacts gave up on me due to all the questions I asked. But not Eric. He hung in there for two months taking care of all my requests like sending me photos of various specification decals located on the frame and door jambs, and making calls to find out answers to questions he wasnt familiar with. He really went beyond the call of duty to help me get the truck I wanted. Then during my drive there he prepared most of the paperwork in advance just to keep my visit shorter and get me on my way home. Not many people like visiting car dealerships and experiencing the high pressure sales tactics which are typical these days. This was not the case at Ford of Escondido. It was a great experience made even better by an awesome sales consultant. Well done Eric! See you next year when we get our Explorer!
Thank you for your kind words for Eric, glad to hear he went the extra mile for you!
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