Jeff Smith Volkswagen Hours
Jeff Smith Volkswagen, previously known as Jeff Smith Auto (Eddie Wiggins prior to that) has been an anchor business in the beautiful town of Warner Robins, Ga for many years. Due to our geographic location and easy access from the base and the highway, we are proud to say that we have helped customers all the way from Atlanta, to Valdosta. Customers coming from Macon, Warner Robins, or Perry looking for a Volkswagen Dealership will feel right at home once they step into our showroom or service lane.
Our Volkswagen Dealership recently went through a major renovation so we can honestly say we have the newest Volkswagen facility in Middle Ga.
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This dealership embodies the stereotypes of car salesmen. I was very excited about purchasing my first VW, and although I ended up purchasing from this... dealership, I wish I had gone elsewhere. The buying process was naturally painful, but it was the follow-up customer service that got this dealership their negative rating. Several employees were caught in lies about additional products and services after my papers were signed. As part of my purchasing agreement, I had a DVD player installed. jeff Smith contracted to have it done, and it took nearly a week longer, wires were mismatched causing glitches, and the players cut off with auto shutoff (which isn’t supposed to happen). It has been five months, and I cannot get the dealership or the installation company to retentions my calls and fix this issue. One manager at the dealership has stated that it’s mot their issue to fix. The details of all Jeff Smith VW employees has said and done is too lengthy to put in this review. Overall, I will never buy from them again and will avoid even using the service department if I can. Such a disappointment. My vehicle is nice, but my experience has ruined my overall opinion of it.
I had a great experience dealing with this dealer they gave me the best deal and delivered my car 2 states away. I would recommend them to all my friends
Worst service dept. Ever mechanic not very knowledgeable. Doesnt do thorough job. service manager doesn't own up to his mechanic midtakes now stuck with... messed up car that doesn't run the same as when I brought in for routine maintenance.terrible service dept. From top to bottom.
I really I'm satisfied i got so something reliable and i really appreciate the time and effort i was giving to make everything a success
I loved everyone’s friendly attitude and patience. It made the car buying process easy and enjoyable. The process was also very speedy.
Pleasant service rep and car service was excellent. The service department got me in without an appointment and even cleaned the car on the outside and... it looked great! Thanks!
I really love the friendliness and professionalism of the staff. I have never been treated like a stranger. Each employee that saw me, greeted me with... a smile and offered to help me in any way possible. I love this location!
Service advisor Kay was extremely knowledgeable and professional. Service for my vehicle did not take long at all and received a comprehensive breakdown... of my service records.
Quick service, everything done to my car was explained to me, that included not only the standard items but any additional items I wanted looked at or... checked. Very friendly and knowledgeable staff, could not be happier.
The deal on my new 2017 Tiguan was better than expected. The staff treated me with respect and went above and beyond to make sure that my buying experience... was great.