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Reviews

5.0
6 lifetime reviews.
  • Outstanding Customer Service

    Just purchased my second Subaru through Klamath Falls Subaru. Cassie Kropp was the sales person I had been speaking with for months regarding this pu...rchase. She made the whole transaction very effortless and answered all my questions in detail. If she didn't know the answer, it wasn't beyond her to say so, then find out. I am so thrilled with my new car. It is definitely a learning curve. Cassie has answered so many questions regarding the operation of things. In addition to the sales staff, the service and parts center is outstanding. I am treated with respect even when I don't know the questions I am asking. I highly recommend this dealership for your purchase as well as service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful Salesman

    As a first time Subaru owner, I have to say that Subaru of Klamath Falls made my buying experience seamless! Anthony Fergoso was our salesman. He was... patient, kind and so willing to help in anyway! He went out of his way to make this car buying experience the best we've ever had! I was so indecisive in which car I wanted to buy. Anthony answered endless questions and always with a smile on his face. He stayed late for us and came in on his day off. He did not pressure us in the least. I took almost a month to make up my mind and he was always there for me with an answer to any question I had. We had a very positive experience with all of the staff here and will recommend them highly! Thank you for your help and I love my new car!

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    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Wonderful Car Buying Experience!

    Blown away by the unbelievable great service we received from Klamath Falls Subaru! We found this Subaru dealer through Costco since they worked with ...them to provide the discounted price. From the moment we arrived, the staff was ready to assist us and made the entire car buying experience as seamless as possible! Loved all the employees we met and were so thankful to get a car from such a great dealer!!! We also traded in my previous car and it was a pretty fast, straight-forward, simple process. While we waited - we sat by the fire and drank hot cocoa. And I was super happy to find they had free wifi in the building so I could check into other things while papers were drawn up. Overall - we had a fantastic car buying experience and are so thankful for the wonderful staff! And we're even more delighted to have a 2016 Subaru Outback. Thank you!

    Customer Service
    Quality of Repair
    Overall Facilities
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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Klamath Falls Subaru
2751 Washburn Way Klamath Falls, OR 97603
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