Audi Brookline, A Herb Chambers Company

New 888-535-3104 Dealer Website
Used 888-530-4252 Email Dealer
Service 888-536-7618

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Reviews

Average Ratings

4.8
Average based on 44 reviews
  • Would definitely go back!

    Best experience buying a car that I could have asked for! I ended up getting a gorgeous 2016 Audi S5 for a better deal than anyone else around! My...

    Dealer Response

    Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Ryan, he's certainly a wonderful asset to our...


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    Best experience buying a car that I could have asked for! I ended up getting a gorgeous 2016 Audi S5 for a better deal than anyone else around! My sales rep, Ryan Beattie's professionalism and knowledge of the Audi line was impressive and comforting The manager Gabe was also a pleasure to talk to No one was pushy and they are as excited about the cars as I was Definitely would recommend Audi of Brookline!! Thanks guys!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Ryan, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Gabe Despres, General Manager


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  • Great Experience

    I was attended by Kristian Siri(Salesman) at Audi Brookline, i've never had such an easy experience at a Dealership before in my life. The GSM Ant...

    Dealer Response

    Thank you, Miguel, for sharing your story! We really appreciate your business, as well as, your feedback on working with Kristian and Anthony. The...


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    I was attended by Kristian Siri(Salesman) at Audi Brookline, i've never had such an easy experience at a Dealership before in my life. The GSM Anthony Zegarelli gave me a deal of a lifetime. i recommend this location to everyone looking to get a car in a very efficient and easy manor.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you, Miguel, for sharing your story! We really appreciate your business, as well as, your feedback on working with Kristian and Anthony. They are valuable members of our team. We trust you are enjoying your new Audi and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gabe Despres, General Manager


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  • Great service on my 2007 S4 from Max Ha

    A great shout out to Max Ha, my service rep for the past few years. He is knowledgeable, service oriented and responsive. Thanks to Max for all ...

    Dealer Response

    Thank you, Vicky, for taking the time to share your recent experience with us. Max is an asset to our team, and it is encouraging to hear he impre...


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    A great shout out to Max Ha, my service rep for the past few years. He is knowledgeable, service oriented and responsive. Thanks to Max for all of his support over the past few years to keep my beloved 2007 S4 in great condition. Best, Vicky Lazzell

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you, Vicky, for taking the time to share your recent experience with us. Max is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Gabe Despres, General Manager


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  • Fantasic Purchasing Experience

    I would like to comment on the outstanding customer service I received from Jonathan Williams, Audi Brand Specialist and Darin Czuchra Pre Owned M...

    Dealer Response

    First and foremost, thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, ef...


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    I would like to comment on the outstanding customer service I received from Jonathan Williams, Audi Brand Specialist and Darin Czuchra Pre Owned Manager at Audi of Brookline. I have interfaced with countless sales representatives from multiple dealerships in the past and without a doubt, Jonathan and Darin rank as some of the best I have worked with. There was no pressure to purchase, they answered all of my questions and concerns, worked with me on my trade in and the price of the CPO S5. When it came time for delivery of my car, there was an issue with it. They quickly outfitted me in a loaner and kept me informed as to the issue with my car and what repairs the service technician was performing. I also want to mention that Kayla DiPaolo, Finance Manager went out of her way to secure the lowest finance rate for me on my purchase. Because my experience was so exceptional, I have already referred co-workers and family and friends who are interested in a new or certified pre-owned Audi to contact Jonathan and Darin. Thank you again for making my Audi purchase such a great experience.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    First and foremost, thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, efficient and friendly service. I'm so happy to know that your visit reflects that. Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Gabe Despres, General Manager


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  • Jonathan Williams was wonderful :)

    I just wanted to take a moment to personally thank Mr. Jonathan Williams for his time and efforts in assisting me with my car shopping at Audi Bro...

    Dealer Response

    Thank you, Vanessa! We're so glad that you had such enjoyable visit. We appreciate your comments about Jonathan and that five star rating. Thank ...


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    I just wanted to take a moment to personally thank Mr. Jonathan Williams for his time and efforts in assisting me with my car shopping at Audi Brookline. Jonathan, your knowledge, passion and patience truly made for a wonderful experience. I thank you for your time! Keep up the good work! Vanessa

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Vanessa! We're so glad that you had such enjoyable visit. We appreciate your comments about Jonathan and that five star rating. Thank you again and we look forward to seeing you in the future! Best, Gabe Despres, General Manager


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  • Love driving my new Audi Q5!

    I love my new Audi! Thanks to everyone at Audi of Brookline, MA. From the moment we walked through the door, our Salesman Scott was professional a...

    Dealer Response

    Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so hap...


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    I love my new Audi! Thanks to everyone at Audi of Brookline, MA. From the moment we walked through the door, our Salesman Scott was professional and very knowledgeable about the Q5 as well as helpful guiding us through the leasing process. I was in and out the door in a few hours and felt fully equipped to drive my new Audi through Boston traffic. Everyone from the General Manager to the Finance Manager was expedient and friendly and certain that I would love driving the Q5. I would highly recommend Audi of Brookline to anyone who is interested in purchasing/leasing an Audi.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Scott and Miguel. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gabe Despres, General Manager


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  • Fantastic Experience!

    Due to an unforeseeable medical condition, I sadly had to trade away from my 2015 A5 and both Gabe and Chris Downs were more than fair and helpful...

    Dealer Response

    Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gabe Despre...


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    Due to an unforeseeable medical condition, I sadly had to trade away from my 2015 A5 and both Gabe and Chris Downs were more than fair and helpful in finding and then getting me into a Q5. The value in honesty, fairness and customer service is highly regarded. These 2 gentlemen went above and beyond for me, with their only motivation being..."Let's take care of our customer". A+++ all around.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gabe Despres, General Manager


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  • excellent and professional experience buying A6

    Had a great experience here. Knew about what I needed to get. Got in a car to test drive within 5 minutes of being there. All questions answered. ...

    Dealer Response

    Thank you! We appreciate your feedback and enjoy hearing that you had a great experience at our dealership. Jason and Miguel are valued members of...


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    Had a great experience here. Knew about what I needed to get. Got in a car to test drive within 5 minutes of being there. All questions answered. Rock bottom price delivered right away for lease, very satisfied, didn't even have to negotiate. Car is beautiful. Jason Crede was fantastic, took care of all the set up details before I arrived. Miguel in financing helped tremendously taking me through options, setting up business lease. All the other salesmen were also attentive at all times. Would go back again for sure.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We appreciate your feedback and enjoy hearing that you had a great experience at our dealership. Jason and Miguel are valued members of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Gabe Despres, General Manager


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  • Fantastic Team for my Q5 Purchase!

    Purchasing a car can be a daunting task, and finding the right dealer (who is a good fit for you) can be a lengthy experience. A car purchase is a...

    Dealer Response

    Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Bethany, Kayla, Chris and Chris Sa...


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    Purchasing a car can be a daunting task, and finding the right dealer (who is a good fit for you) can be a lengthy experience. A car purchase is a large investment and feeling comfortable (and not pressured) with a car dealer was very important for me. As soon as I contacted Audi Brookline, I knew I had made the right choice. Their staff, in my opinion, is second to none. They treated me with the utmost professionalism from the day I first contacted them to the completion of our transaction. I got the sense that their staff truly cared about the customer and was willing to work diligently to make sure I was truly satisfied with the experience of purchasing a car, Everyone from my initial contact (Bethany Juneau) to Chris Garvin, Chris Sanner, and Kayla DiPaolo, made the experience completely comfortable and enjoyable. I am extremely happy with my Q5 purchase and will be back when its time to purchase my next Audi.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Bethany, Kayla, Chris and Chris Sanner. They are valuable members of our team. We trust you are enjoying your new Audi Q5 and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gabe Despres, General Manager


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  • Fantastic Team for my Q5 Purchase!

    Purchasing a car can be a daunting task, and finding the right dealer (who is a good fit for you) can be a lengthy experience. A car purchase is a...

    Dealer Response

    Thank you for taking time to leave this great review. We are so pleased to hear that Chris, Bathany, Kayla and Chris did a great job with assistin...


    Show Full Review

    Purchasing a car can be a daunting task, and finding the right dealer (who is a good fit for you) can be a lengthy experience. A car purchase is a large investment and feeling comfortable (and not pressured) with a car dealer was very important for me. As soon as I contacted Audi Brookline, I knew I had made the right choice. Their staff, in my opinion, is second to none. They treated me with the utmost professionalism from the day I first contacted them to the completion of our transaction. I got the sense that their staff truly cared about the customer and was willing to work diligently to make sure I was truly satisfied with the experience of purchasing a car, Everyone from my initial contact (Bethany Juneau) to Chris Garvin, Chris Sanner, and Kayla DiPaolo, made the experience completely comfortable and enjoyable. I am extremely happy with my Q5 purchase and will be back when its time to purchase my next Audi.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking time to leave this great review. We are so pleased to hear that Chris, Bathany, Kayla and Chris did a great job with assisting you and your Q5 purchase. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Gabe Despres, General Manager


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