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Audi West Palm Beach

(1,679 reviews)
Visit Audi West Palm Beach
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (561) 935-6605 (561) 935-6605
Used (561) 935-6602 (561) 935-6602
Service (561) 935-5057 (561) 935-5057

Reviews

(1,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi West Palm Beach from DealerRater.

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Just bought my 2nd car from Derek at Braman Audi

Just wanted to drop a line and commend Derek Postin at Braman Audi for making the transaction to purchase an A3 quick and simple yet again. Previously purchased my A4 from him in January of 2014 and still love it. He is approachable, quick to answer my questions both via email and text, and makes himself available after the sale. Thank you again, and I have my eye on a third vehicle! Grin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Braman buying experience

One of the most enjoyable dealer experiences. Bought a S4 sight unseen. The staff did an awesome job in providing the information to make an educated decision Braman was extremely fair. One of the few places that I actually thought the customer came first

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Above and beyond

I am thrilled to be an Audi owner!! I was fortunate enough to lease an Audi at the West Palm Beach dealership with the help of Dennis , Michael and Jay. To say my experience was great would be a total understatement....I was made to feel very special and important. The lease and car details were explained to me at length. The staff went out of their way to make the deal happen. I look forward to a long relationship with Braman Audi. Thanks Guys !!! Gilly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Herb Otten Is a great friendly salmon.

We had an outstanding experience at Braman Audi thanks to Herb Otten, Salesman. We got a great car, a great price, and the transaction was easy. Thanks Herb!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My experience was excellent after a bad start

My appoint was schedule with Derek but upon arriving, he was his personal phone so the receptionist gave him a note informing him of our arrival. It's amazing, he continued on his phone and did not acknowledge our present. After waiting, Rony Michel and Freddy stepped in and offered to assist us and from there on the treatment was wonderful. Rony was a very pleasant associate and both he and Freddy provided us with the best deals and we were able drive out of there the perfect vehicle. I would recommend Rony and Freddy to anyone, they are great guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Exceptional Customer Service

Jay ,Dennis, Norby and Kevin from the Porsche finance were fantastic!! Jay and Dennis showed a great deal of professionalism and patience when going through the buying process. Kevin in financing help with understanding my info to make sure that I felt comfortable. Thanks Guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing Experience!!

Osner helped me buy my dream car and backed up everything he said by his excellent customer service during the purchase and while I owned the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Richard and Andrew

Our experience at Braman Audi was one of the best we had with the purchase of our Audi A5. Mr. Buzz Braman and our sales representative Jeffrey Brown were a terrific team. I highly recommend Braman Audi for a wonderful car buying experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Audi 2015 Q5

My recent Braman Audi buying experience was probably the best I have ever had from any dealership. Starting with looking over the inventory on the website, all the way to driving my new Q5 home, everything was first class. I would like to especially like to thank Eddie, Derek, and Laura for being extremely helpful and most of all friendly and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my new A3 convertible!

Everything from the sales professional (Dennis), to the sales manager (Phil) and finance manager (Laura) were consummate professionals! They gave us a great experience, with an exceptional test drive and delivery and super fast financing, which is unheard of! I would recommend Braman Audi to everyone! So much so that my husband went back a week later and purchased a Q7!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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