Eden Prairie Nissan

My experience was okay. We test driving, I was told the car had a warranty but then once the sale was being closed, I was told that it had just expired. Okay, that’s understandable. The car I picked was labeled “Nissan Certified” this was a big reason I went with this vehicle versus a different one at another dealership. I drove the car for a day and a half and had not used the USB port, when I did try to use it, I found it doesn’t work. Even though this was listed as having been inspected in my vehicle. Called them up, really didn’t get anywhere and was told they would look into it, never got a call back. I am out of luck on this now. Extremely frustrating to have this happen. Had I plugged in the USB before driving off the lot, they would have had to fix it. I trusted that the car had been well checked! I payed higher at a dealership to have piece of mind on these things rather than go with a private party. Not to mention I got a key fob with a low battery. Yet another thing that was supposed to have been checked off in the Nissan certified inspection.

Salesman called me.. Said I’d be in sometime next week cause I’d have to drive an hour to get there. Told him I’d let him know what day I would be there! In between this time, he called me to find out how I was doing! It bugged me so much. I passed on the car. Just ridiculous

I purchased my 2023 rogue platinum online from Eden Prairie. It was a very professional purchase. I did not have any problems. All my questions were answered and response was quick. I had it delivered and was very happy to not see a sticker on my car with their dealership because it takes away from the beauty of the car. I would buy another Rogue from them. I live in South Dakota 5 hrs away and the delivery fee was just $500. I love it! It is as nice as it looked online. My only complaint was I wish it would have been washed and shined up before sending off to me. I wanted it to look brand spanking new. I had it detailed and it looks fantastic now. I thank everyone at Eden Prairie for everything. I appreciated everyone.

My family, friends and I only purchase or lease our Nissans from Kirk Rose at Eden Prairie Nissan. I just leased my brand new quick and nimble Rogue and completely love it because I am saving a ton of money because the mpg is close to double more than I was getting with my truck. And I don't loose much cargo space because the back is very spacious. Especially because the rear seats fold down. Our list of vehicles from Kirk so far: My friend Maxima, my sister Frontier, my mother Rogue, my brother in law Frontier, my sister Altima and myself 17' Rogue & 24' Rogue. We go and see Mr. Rose for all of our Nissan needs because of his extensive vehicle knowledge and amazing customer service. Thanks for helping all of us. We will be back!

I received great customer service when I leased my 2023 Ariya with Shawn. Shane made sure I was comfortable with the charging before I took it home. It's great to have a trusted car source in Eden Prairie. Highly recommend Shawn and Eden Prairie Nissan.

Great sales team and Finance was fast and efficient! Would buy from them again. Pleasure to deal with.No hard sales tactics.

Amanda was a pleasure to work with - she understood that I was performing due diligence in my research and did not pressure me in any way - but rather took the time to listen to my wants vs needs and helped to provide information that ultimately led me to make a good sound decision.

They made the car buying experience efficient and have great customer service. I am happy to have chosen eden prairie nissan.

I met Kirk Rose when I was thinking about getting another Murano. Had owned one several years ago and wanted another one because it was a great car. I wasn't ready to move, and Kirk said that he would keep me in mind if something special came available. He contacted us when a special one was due in, and we met and made the decision. The process was very easy and well done from start to finish. After the sake he oversaw a small issue and couldn't have been more helpful. Not a salesman, but a friend.

From start to finish, it was top notch! Such a great car purchase experience! Dan, Kirk and Luke all were awesome!