Ray Brandt Volkswagen Hours
Ray Brandt Volkswagen is the source for new VW cars, new VW SUVs, Volkswagen certified pre-owned cars, and used car inve
ntory in the New Orleans, Louisiana area. Our Volkswagen dealership also offers VW service and VW parts, including auto repair from certified technicians. We proudly serve New Orleans, Gretna, Harvey, and the Westbank, as well as Metairie, Kenner, Slidell, Mandeville, Covington, Baton Rouge, and the Mississippi Gulf Coast.
"We Make It Easy"
Oil, Filter Change
Wiper Blade Replacement
Read reviews that mention:
Michael Dede' was the salesman that I worked with, he was cool. Dealing with other employees at the dealership was unpleasant. They were dismissive when... I tried asking about a fax from my insurance company. The actual paperwork process seemed unnecessarily long with not much communication throughout the process and a lot of waiting. I do understand that this is often the nature of buying a car. However, I was not offered water or told where they were in the process. I looked around and it seemed like most employees were standing around joking with each other and not attentive to the customers in the reception area. Also, I received a text from one of the managers after my initial visit and I sent her a very long text in reply but she did not get back to me to follow up. I ended up purchasing a car anyway only to find that one of the key fobs needs a new battery and the gas tank meter is acting strange. Again, my experience with the salesman was fine.
It took 45 minutes for the dealership to simply retrieve the car from the back of the dealership. The manager tried to say that the car must not have... been finished, but we were told on the previous day that the car was ready to go. We also expected a follow up call the next day explaining what happened but never received that call.
We had a wonderful experience with our new car purchase yesterday. Torino Sparrow was a great salesman and we highly recommend him if anyone is shopping... for a new car.
Excellent service as always. Super fast, in and out. Technician was very knowledgeable, efficient and super quick. Service writer was very knowledgeable,... fast and friendly.
Thank you for taking the time to review us! We are glad to hear that Amanda and Stephen took great care of you during your service visit. We hope to c...ontinue to earn your business in the future!
Harvey and Rob are also on point with their diagnostics and timeliness of returning my vehicle to me! Whether a common tire repair or replacement to an... oil change, engine swap and more. They are the only people I would trust my car with. Braces and Amanda are always greeting me with an expectant smile when I pull into the service drive. A joke here and there, my car is taken to the back immediately and returned just as promptly.
Thank you for taking the time to review us, Crowley! We are glad to hear that Harvey, Rob, Amanda and Braces took great care of you during your visit.... We hope to continue to earn your business.
Excellent Service !! Staff were polite and accommodating. I would recommend Ray Brandt Volkswagen Westbank to family and friends. They are sure to have... a similar experience.
Thank you for taking the time to review us, Jack! We are glad to hear that Kim, Kawana, and Mauricio took great care of you during your visit. We hope... to continue to earn your business!
Victor and Harvey are phenomenal employees who demonstrate excellent customer service and knowledge of their positions. They go above and beyond in every... experience I have had with them. You should be proud to have these individuals representing your company. It is because of the service they provide that I continue to visit your establishment for my vehicles needs. As you may know having to get your vehicle serviced usually isn't ideal but I don't mind knowing I'm in great hands.
Thank you for taking the time to review us, Jandra! We are glad to hear that Victor took great care of you during your visit. We hope to continue to e...arn your business!
From the time I walk in, the front desk greats me, asks me how I've been, they remember what I do for a living. They treat you better than you treat yourself.... And the service center is fast and reliable.
Thank you for taking the time to reach out, Corey! We really appreciate your feedback and are glad to hear that our team took great care of you during... your visit. We hope to continue to earn your business in the future.
I expressed interest in a 2013 Jetta Hybrid to Mike and told him I’d drive 1.5 hrs to see the vehicle. He confirmed the vehicle was ready to be seen.... Upon arrival, I was passed on to Ashton because Mike was not even working at that dealership. Mauricio (manager) related they had been unable to find the vehicle keys for 3 days. A fact which would have been handy to know before driving there. I did not test drive the car and I would never purchase from this place based off them wasting my time and displaying a lack of communication, accountability and professionalism.
Thank you for taking the time to reach out, Dzajic! We would like to apologize for this inconvenience and rest assure we have our general manager rect...ify this, so we can avoid this happening to another customer. We hope you consider us for your future automotive needs, we would love to show you what we are really about and how we do indeed, Make it Easy!
I had a great experience with the dealership this time ... Vic was great and very pleasant to work with. I have had a couple bad experiences with Amanda... the service writer but as long as I deal with Vic I don't have any problems
Thank you for the review. We are glad to hear that Vic took great care of you during your visit. We hope to continue to earn your business.