Williamsburg Honda Hyundai Hours
Williamsburg Honda is a family owned and operated car dealer serving customers in Williamsburg, Richmond, Newport News a
nd the greater Hampton Roads area. Many of our staff have worked here for almost 20 years which is a testament to the way we do business. We treat our customers with respect and strive to make the purchase experience enjoyable. Our terrific customer service continues long after the sale.
"Your Forever Dealer!"
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I had a very bad experience at this dealership. I was interested in purchasing a used 2013 Toyota Avalon Hybrid. Despite having 2 chips in the windshield... and needing new tires, I liked the car and had planned to purchase it. However, the saleswoman and manager did not want to address any of my major concerns regarding buying the car despite me not living in the area. The dealership is in Williamsburg but I was only in town for the weekend to visit family and did not have the car I planned to trade-in. I had the money to buy the car on the spot but I don't think they thought I was serious. The car had been on the lot for over 4 months and the not one manager or any person at a higher level than the saleswoman would not even come talk to me. In fact, when I told her I wanted to buy the car, she still just let me walk out of the door. They also hurt themselves by not being open on Sunday. I would have come back the next day and tried to work with another sales person. I ended up driving back to Woodbridge and buying a different 2013 Toyota Avalon Hybrid that was fully loaded, cleaner, and had less miles, so I guess I was never supposed to buy the car from them anyway. However, overall it was a very bad experience. I've never felt that disrespected before at a car dealership. I
My last two cars prior to buying my first Hyundai in 2008 were BMW's. I bought this, a Santa Fe, to help with our move into our new home. I kept this car... for over 7 years, and still enjoy driving it. No one problem. Although I did have to buy a battery a few years ago. I also bought a car for my daughter at this dealership and just ordered a 2016 Tuscon for myself. They are honest, they don't play games with prices. I wish my Lexus dealer ( wife's car ) were half as good