Preferred Motor Cars

Reviews

4.3 out of 5 4.3
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 7, 2018

    Came from out of state to buy a used Truck from here . Best customer service by far I have dealt with. Ronnie C was very patient and helped me out alot... with purchasing a used Truck. It runs great and I would come back if I ever needed another car. Thank you! I recommend anyone to this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 5, 2017

    Preferred motor cars of nj was an excellent place to buy a used car, I came all the way from Pennsylvania and found a great car that I love. The customer... service was great and I'm in love with my car. So glad I found this place. I recommend coming here if you want a great car for a good deal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 9, 2017

    My son purchased a car from John and has had this car for more than 3 years now. When he purchased this car John made my son promises and kept everyone.... this dealership is the greatest. I have purchased many cars in my lifetime and Perferred was the best place ever to purchase a car from. As a father who is very protective of his children John the owner was upfront and honest to me and my son.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2017

    As a fleet manager I went to JP to see if he wanted to buy some assets my company wanted to move quickly. As we went through the process, it was so easy... to deal with all the people there, I ended up buying a car from them as well. quick, easy and very honest. CJ

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 23, 2017

    Went in to look at a vehicle on a Saturday and liked it and decided to buy. Dealer told me a price and I told them I wanted it for that price including... tax, title, and tags. They counter offered and we split the difference. Paid them CASH including the sales tax. They issued me a temporary registration and temporary tag. The last thing they said before I left was that my tags would be mailed to me by the end of the week. The week went by and no tags. The following Monday, still no tags so I called and asked if they had mailed them. They said no because MVC doesn't have a dealer window anymore and they had to stand in line like everyone else (which is true). They said they sent over a packet to them that day. I told them my insurance company was asking to see a copy of the title to prove it wasn't financed. Tuesday they call me and tell me the title was mailed out that day. Wednesday I get the title with no tags and the title is still in the dealer's name. I call again to ask about the title and tags and they tell me that there was no agreement for title or tags and that I got a good price regardless ( I paid $600 over KBB value). We argued and I told them I was going to write review and they said "would I really do that for such a small amount of money?". So I had to go to MVC and do it myself, and pay the title transfer fee, as well as the new registration fee. Coincidentally these additional fees drove the price of the vehicle back up to the dealer's original counter offer. There are lots cars and lots of other dealers out there I'd suggest you go to one of those and not this place. I bought the vehicle on 3/11 and as of 3/23 they're still advertising it for sale.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    8 people out of 8 found this review helpful. Did you?
  • 5.0 out of 5
    January 30, 2017

    This is one of the most stand up dealerships in the country. Dont believe me? Respond here and I will contact you directly. Its not just getting a good... deal, its knowing this place stands behind their product and knows what cars to sell. I am from New Jersey and moved around the country due to work. I shopped around all the dealerships whenever I needed a car, and Preferred Auto Always had a better value. Also, with the new warrantys, you can just goto any dealership in the usa. I tell everyone I know to buy from them. Ask for Jack or John.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    October 28, 2015

    Dealership has 30 cars in inventory at present time. I made a simple inquiry via their website regarding a car in stock. No reply. Few days later made... same 1-sentence inquiry. No reply. If they don't want to deal with you when you have money in hand and are LOOKING to spend/buy, imagine what it'll be like after the sale........

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    7 people out of 11 found this review helpful. Did you?