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Reviews

Average Ratings

4.8
193 lifetime reviews.
  • Go somewhere else

    just horrible!! they tell you one thing just to sell you the car. i heard good reviews, but i douth its real.

    Dealer Response

    Thanks for taking the time to express your concerns, Dennis. We are disappointed to hear you left our dealership feeling this way and we would app...


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    just horrible!! they tell you one thing just to sell you the car. i heard good reviews, but i douth its real.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for taking the time to express your concerns, Dennis. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please call our manager directly at (847) 551-3300 for ways we can work towards resolving these issues. We look forward to hearing from you soon.


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  • Great car buying experience!

    Had one of the best used car buying experiences ever. Internet price was honored and very well priced. The car I was looking at was in beautiful s...


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    Had one of the best used car buying experiences ever. Internet price was honored and very well priced. The car I was looking at was in beautiful shape as promised before I drove out to view. Anthony C our salesman is the best salesman I have ever worked with period. He is very professional, knowledgeable, respectful, and attentive. I highly recommend Anthony to anyone. I did have some interaction with other sales folks and all seemed pleasant and professional. Rob in Finance was very nice, professional, and straightforward. He was great and played no finance games. I wanted to compliment the team when I was there and asked to speak to a manager. They did even better and said there's the owner, feel free to speak with him. Had a great talk with the owner and that really meant a lot. The owner is a car enthusiastic and regular guy I completely related to. My experience was the best and I recommend this dealership to anyone. I feel like I made friends for life and will go back when I am looking to purchase my next used or new vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • project manager

    excellent salesman and service. will definitely go back and go buy more vehicles.


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    excellent salesman and service. will definitely go back and go buy more vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Culture of customer service

    The culture of customer service begins at the top and was apparent from all aspect of the buying process. Creative solutions were proposed that we...

    Dealer Response

    We appreciate your recommendation of our dealership! Thank you so much for choosing Cucci Ford as your first choice for all your vehicle needs!


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    The culture of customer service begins at the top and was apparent from all aspect of the buying process. Creative solutions were proposed that were best for me maximizing my rebate potential without adding to the complexity of the purchase. I highly recommend Cucci Ford

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your recommendation of our dealership! Thank you so much for choosing Cucci Ford as your first choice for all your vehicle needs!


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  • consumer

    Unreal! I was just there for 3 hours. First. They had the wrong car ready. Second, they couldn't find the keys for the car I had an appointmen...


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    Unreal! I was just there for 3 hours. First. They had the wrong car ready. Second, they couldn't find the keys for the car I had an appointment to see so I waited 45 minutes for them to search for them. Finally my experience ended with the salesman Frank telling me he wasn't going to give me my keys for the car I drove there( so I could leave) unless I told him a competitor's price. Then I slightly raised my voice and he said for everyone to hear " stop it,you big baby! "

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great car buying experience!

    I am an Allstate customer. Using the Allstate app I get a discount from certain dealers. Cucci Ford was one of them. They found me the new car ...


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    I am an Allstate customer. Using the Allstate app I get a discount from certain dealers. Cucci Ford was one of them. They found me the new car and gave me the great Allstate price with no hassle. It was one of our best car buying experiences ever!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • couldnt have asked for a better experience

    zach was great, answered all my questions was knowledgeable about his product. Will defiantly be back again..

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Pat! At Cucci Ford, we value our customers and we look forward to seeing you on yo...


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    zach was great, answered all my questions was knowledgeable about his product. Will defiantly be back again..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Pat! At Cucci Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Sales & Service make for repeat business

    When I thought about making an upgrade, I never even considered anyone else. The service department, there, has been an extremely satisfying ove...


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    When I thought about making an upgrade, I never even considered anyone else. The service department, there, has been an extremely satisfying over the years. Frank Gazzano, in the sales department, was great to work with, which only added to the total Cucci experience. I have no hesitation in giving this dealership the highest rating.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great salesman and staff

    I was contacted very soon after my internet inquiry and after that everything went very well. The salesman even stayed later to make it easier for...


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    I was contacted very soon after my internet inquiry and after that everything went very well. The salesman even stayed later to make it easier for me. He was knowledgeable, helpful, and friendly. I was impressed when he pulled the vehicle up and opened all the doors and the trunk and hood to show he wasn't hiding anything. It was encouraging when I found out he had been with the dealer for years not days or weeks like many other dealerships we were at. This means they treat their employees well and that is passed on to the customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • GREAT EXPERIENCE PURCHASING OUT OF STATE

    purchased a BMW M3 online, Dave Manseau was very helpful helping me with this deal, smooth transaction and great customer service, I highly recomm...


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    purchased a BMW M3 online, Dave Manseau was very helpful helping me with this deal, smooth transaction and great customer service, I highly recommend this dealer

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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