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I have been in sales for over 40 years and have very high standards. We drove up from DC to pick up the exact car my wife wanted. The car was exactly... as represented, we had a couple of small issues to work out and Tom took care of everything. I would recommend doing business with Tom. Steve L. Arlington VA
Just financed my first car and Tommy was great! Answered every question we had! Overall good experience!
I like the service at Silver Star Auto Group. They went out of their way to make sure I was taken care of. My ‘new’ car is amazing. It has everything I... need, and my experience with Gary through the whole process was 1st class... There isn't a better place to buy a car. Will definitely recommend to my friends and colleagues.
Tom helped us narrow our search for the right car for us and his no pressure experience made us comfortable to get us what we wanted at a fair price. ... I will be back.
It was very easy to have business with Silver Star. I enjoyed my car buying experience until my car was delivered. Unfortunately the soft sop windows had... 2 big scratches and I only received one key. I just wish they would replace the top or had let me know the windows where scratched prior to delivery.
I purchased my truck at silver star on a Black Friday this year. I love it! Thom, our salesman was very nice and the Finance lady (forgot her name) did... a great job getting me approved and getting my payment low enough for me to be able to afford gas! Recommend!
I had amazing experience at Silver Star auto group. I bought there BMW and I'm very satisfied with my purchase. Bob was very helpful. He told me lots interesting... and useful things about me car. Delivery service was also very good. My car arrived in time and its condition even better than it was described on website. Very happy with it.
We have purchased multiple vehicles from Silver Star and have consistently received superior customer service. Gary, our sales man was attentive and helpful.... Delivery service was good as well. Our cars arrived on time and both of them have pretty good condition. We are planning to keep buying at Silver Star and highly recommend them to anyone looking to purchase a good used vehicle."
Thom is great salesman! He knows his stuff and great guy! Helped me find a reliable car for work and play. He got me a great deal and car is still under... warranty. Yes there were several minor issues but right now I don't want to remember about it. Overall it was great experience, anyone looking for a good salesman, find that in Mr. Thom. Thank you!
I didn’t like customer service. And I didn’t enjoy my car buying experience. I made an offer in the morning and I was waiting for response within one day!... Finally I called them, and since then all came faster. I got good monthly payment, and my vehicle was delivered almost on time. Car has good enough condition but on the website it looked better.