City Cars Warehouse

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 7, 2019

    WARNING! Make sure you go with a mechanic to check the car before you buy it. I made a mistake of not doing that and the car they sold me was hiding a... check engine light because the bulb had been removed. Many parts were either faulty or removed. The DMV registration process took months and they kept making empty promises about getting it done.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 19, 2017

    Any car I need in the future I'm going to go back and buy from them they were spectacular easy to work with in and out after buying a car within two hours.... These guys Rock!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 28, 2015

    Good customers,friendly,and helpful,good prices and good deal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Janet DC, We are pleased to assist our customers with the highest level of customer service, Everyone here at City Cars Warehouse wants to t...hank you for taking the time to give us feedback on your purchase. Looking forward to doing business with you again in the future to come. Thanks, Eric Online sales manager

  • 5.0 out of 5
    June 20, 2016

    this my 1st time buying a car and they made an excellent job of gettig me the car i wanted,giving me areasonable financial flexiblity althrough out,thanks... car werehouse!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2016

    I had an excellent experience with City Cars! Highly Recommended! Excellent Customer Service!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    March 16, 2016

    We had a good experience at City Cars Warehouse in Van Nuys, CA. The sales people were friendly and showed us the CarFax for each car we were interested... in. We ended up buying from them, and I believe it was for a fair price. In addition, they made sure that minor repairs were fixed, so the car looked good when it left the lot.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 19, 2015

    I had finally saved up money and saw a car there I really liked and I could afford. the guy was very nice helping me figure it out the pricing I brought... the car and now I'm having problems left to right. he then said that he will try and help me the best way he can but that was awhile ago I learned my lesson I'll never be going to another mom and pop shop again

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?
    Dealer Response

    Hi Samantha, thank you for your feedback. As we all know buying a used car is always a risk because no one could guarantee a used car unless you buy ...a "used certified" that would be costing you near double the cost . However if you ever need help regarding vehicle repairs we could always refer you to our local mechanic that could give you a quote near our cost. If you have any questions please contact our office @ (818)989-1111 and speak to any representative regarding this issue. We could gladly recommend you to the right place. Thanks, Eric

  • 5.0 out of 5
    August 5, 2015

    Thank u Robert for making my car buying experience wonderful! U had alot of understanding and patience in my situation!And helping me choose a beautiful... car that fit my budget!I would recommend city car warehouse too anyone i know that is looking too buy a good quality vehicle for the best price! I look forward too working with u guys in the future. Thank you Arin R. From Bakersfield,Ca

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 21, 2015

    I have to be honest I was dreading having to car shop.... But after a really enthusiastic and kind follow up from Eric (from an online inquiry I had made)... I was ready to go in. I made sure to tell him how I was hesitant and didn't want to waste any of my time if they were going to haggle and give me the run around. He assured me by saying, "let's see what we can do and if it works, it works, and if not at least we gave it a shot." Long story short, I was in and out within 1 hour (test drive, number talk and paper signing included) and I walked, well...drove, away with my car. Eric was no- nonsense and was so personable and kind throughout the short, and surprisingly pleasant, experience. If you are short on time and patience and wants someone who GETS IT, ask for Eric !!! he is the best.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 21, 2015

    I have to be honest I was dreading having to car shop.... But after a really enthusiastic and kind follow up from Eric (from an online inquiry I had made)... I was ready to go in. I made sure to tell him how I was hesitant and didn't want to waste any of my time if they were going to haggle and give me the run around. He assured me by saying, "let's see what we can do and if it works, it works, and if not at least we gave it a shot." Long story short, I was in and out within 1 hour (test drive, number talk and paper signing included) and I walked, well...drove, away with my car. Eric was no- nonsense and was so personable and kind throughout the short, and surprisingly pleasant, experience. If you are short on time and patience and wants someone who GETS IT, ask for Eric !!! he is the best.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?