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This is vehicle five I have purchased from Bob Moore. I simply can't find excellent customer service like they provide anywhere else. I have owned BMW... & Mercedes, but they have NEVER been able to dial into the courtesy this dealership provides. If you truly want to be cared about and treated as an ongoing relationship---then this is the company you want to do business with. I keep going back to Range Rovers because of the vehicle, but I go back to this specific dealer because of the staff here.
Thank you so much for the kind words. We appreciate you being a loyal customer and will do our best to continue providing you with the great service y...ou deserve.
The left headlight was out and without an appointment the service department stated no problem. They took the car and replaced the headlight with in 30... minutes. Outstanding service!
Joan, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! T...ake care!
It was my best experience buying a vehicle I will highly recommend them
We're glad to hear we delivered such a great car buying experience, Arturo. If there's anything further we can do for you, we are happy to h...elp! Thanks again for the recommendation, and have an amazing day!
Awesome service department Always a pleasure to have service done and they provide a loaner if needed
Diana, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always 5star service! Always accommodating. The service dept. upfront & in the shop has always taken care of me and my 2016 LR4. It has always been... a pleasure to be a part Bob Moore Land Rover.
Hello Regina, thank you for taking the time to leave us such wonderful feedback! We're pleased to see that we have been able to provide a consist...ently excellent experience for you. We do hope we can be of assistance in the future. Take care!
Always a nice friendly experience! Excellent quality of work!
Regina, we are so pleased you enjoyed your visit to Bob Moore Land Rover! Thank you and we look forward to your next visit!
Took my car in for a tire after that it pulled to the left. Took my car back they said they would fix it now it pulls to the right left... a message no one called me back.
Stacey, thank you for sharing your experience. We're troubled to hear about the complications with your vehicle. Please reach out to us if you wo...uld like to discuss the matter further and we can work to resolve this for you. We hope to see you soon!
Overall, I have been pleased with the service provided to me at Bob Moore Land Rover. The time before last, I had an issue with one of the service coupons... that was mailed to me, mainly because of my misunderstanding of the fine print. But, when you expect to spend $150 and you leave having to pay $300, it’s slightly unnerving. However, I’ve been back since then and I could tell the service department specifically Mike Nguyen went above and beyond to try to make up for my previous unpleasant experience. Unfortunately the odor that I took the vehicle in for this last time is still somewhat present, so I will most likely have to bring it back if it doesn’t go away soon.
Liz, we're happy to hear you had such a positive service experience with Mike! If you ever need anything else from us, please feel free to give u...s a call or stop by. Have an awesome day!
I love my Range Rover Sport and the service department at Bob Moore OKC is wonderful! I drive inside and someone is waiting to help me. Getting a loaner... car is always quick and easy. They text me updates on what is happening with my car and let me know when I can come by and pick it up. My car doesn't need much service but when it does, I don't dread going! A+
Hi Cindy, thank you for taking the time to leave a review for us at Bob Moore Land Rover. We're happy we could meet your expectations! If you ever nee...d anything else from us, please feel free to give us a call or stop by. Have an awesome day!
From my initial request for information thru the purchase and after sales follow-up, Bob Moore's Team acted responsibly and professionally. Do not hesitate... to consider them in your future needs.
Michael, we are very happy we could provide you with a positive experience from start to finish! Please don't hesitate to reach out if there's anythin...g additional we can do for you!