I wish I’d discovered Volvo years ago. I recently switched over from owning Mercedes, and I will never drive anything else. I didn’t buy the car from... Continental, but you’d never know it from the stellar treatment I receive from them. To top it off, the service folks Continental are amazing. Their customer service is second to none, and I feel like I am their most important customer every time I call or drop off my vehicle. Even Matt, the mechanic who works on my car and installed some upgrades, takes the time to come out and go through the features of my car with me. I learned so much about the car in 10 minutes, things I had no idea about! Love love love Continental Volvo!
Dedrick was attentive, knowledge, and professional. He spent the necessary time going over all my options with different vehicles. The one I decided... to get was not the one I originally went to look at. I never felt rushed or like I was bothering him asking questions. He truly believes in the product and was happy to show them off. Rochelle, who worked the numbers was also very helpful, knowledgeable, and professional. They both made me feel like a new friend versus a customer or a sale. I looked at BMW, Cadillac, Porsche, and Audi. I liked the Volvo, but Dedrick and Rochelle sold the car. All the vehicles I was looking at were in the same price range. Continental gave me the best price first without drama.
Wish we had bought a Volvo years ago. The staff at Continental deliver an amazing customer experience, including sales side and service. I would highly... recommend this dealership!
People were very competent, good communication, comprehensive performance of all noted service items, prompt, car was returned sparkling clean, turnaround... time exceeded expectations. Top notch.
Excellent service and experience. Shanie in service is great and Braun in sales was fantastic. After looking at my options I traded my old Volvo for a... new one and everything about the experience was great- no hassles, helpful, good pricing. The team went the extra mile in getting the paint sealant on at record speed to fit our travel schedule. Amazing service.
My service advisor Shanni always remembers me. She remembers my car and makes absolutely sure I’m in and out quickly and my repair is completed to my... satisfaction. The waiting area is clean, bright, comfortable and my wait is short. They have wonderful coffee, quick shuttle transportation anywhere in Anchorage and I honestly have never been in a finer or more reputable dealership. I’ll buy my next Volvo there and never go anywhere else for service. Five star operation!
Frank is a fantastic salesperson. He's extremely educated on the vehicles, and he has a wonderful disposition. We never felt pressured, and he let the... vehicle sell itself. The whole experience was very pleasurable.
Everyone was very friendly and low pressure, particularly Hazel. They were extremely helpful in my (successful!) quest to purchase a car and have it delivered... by Christmas without my wife finding out. Excellent service.
Anchorage Volvo has been a great addition to my Car experience. I love the x60 and the service staff in Anchorage has gone over and above to keep me on... the road with out any worries.