Apple Chrysler Dodge Jeep RAM Hanover

4.8
(210 reviews)

Reviews

4.8
(210 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Excellent

Everyone was super friendly and helpful. Smooth process!

Dealer response

Charles Mcclair, thank you for your kind review; we are happy to pass along your comments to the team here at Apple Chrysler, Dodge, Jeep, Ram of Hanover! We are so happy to hear that everything went smooth & that our team was super friendly and helpful!

5.0

Service

Everybody did a great job helping me. Always friendly and a clean place.

Dealer response

Carol Robertson, your satisfaction is our top priority! We are so pleased to hear that you had a five-star experience with our service team here at Apple CDJR of Hanover. We look forward to your next visit! Take care!

5.0

Great Service

Whether we are purchasing a vehicle or having one repaired, we have always been treated well by Apple Chrysler, Dodge, Jeep, RAM.

Dealer response

David Brown, thanks for your praise and kind comments about our team! We strive to provide all of our customers with great sales & service experiences! Please let us know if we can help you any further with your vehicle buying or servicing needs!

5.0

Car shopping the way it should be

Greg my salesman was fantastic, professional and very organized. From start to finish it was a great experience.

Dealer response

Jason, we apologize for the delay in response. We are very happy to hear that Greg was able to provide you with a fantastic, professional and organized vehicle buying experience! Your feedback is crucial to our success, so thank you for taking the time to do so! Please let us know if we can provide you with any further assistance!

5.0

allen.graybill@comcast.net

Apple Nissan had the vehicle I wanted in stock and also had it at a better price than other dealers in the area. They were able to quickly process the purchase, financing and trade-in with minimal hassle.

Dealer response

George, we apologize for the delay in response. We are so happy to hear that we had the inventory you were looking for here at Apple Nissan, and of course at a better price! Thank you for the wonderful feedback on your vehicle buying experience with us! Congratulations on your new ride!

5.0

Apple BMW

My experience was top notch!! Knowledge, reliability and overall experience couldn?t have been better!!! Thank you Joe!!!

Dealer response

Lori, we apologize for the delay in response. We are so excited to hear that your experience with us was top notch! We will pass along the fantastic rating and review to our team!

5.0

Random clanking sound

Had a random clanking sound only when hitting certain bumps , could not duplicate it all the time , dealer found problem and all is well .

Dealer response

Stephen, we apologize for the delay in response. We are very pleased to hear that our service department was able to repair your vehicle and get you back on the road! Thank you for the five-star rating!

5.0

Warranty work

Had to have my 2021 Jeep towed in they looked at it right away ordered the part and had it back to me in a timely manner. They kept me up to date and explained what the problem was.

5.0

Oil change and tire repair

Went in on a Saturday for an oil change and they got me in and out fast.

Dealer response

Hi Sheryl Beeler, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

5.0

Nick was awesome ???

After dealing with another dealership and two lemons in two months, I was very skeptical and cautious about trying to buy a reliable vehicle. When I arrived at Apple, I was greeted by Nick. I explained my recent experience and how I needed a reliable 4wd or AWD vehicle. He DELIVERED!! He restored my faith in car buying!! He found just what I wanted and was able to keep it within my price point. To say I?m thrilled to be back in a Jeep, is an understatement. Thank you Nick!!

Dealer response

Mama.72, we're happy you found our staff to be so supportive during your experience here at Apple Chrysler, Dodge, Jeep, Ram of Hanover! We are so happy to hear about your five-star experience with Nick! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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