Reviews
Blown Away!
I cannot begin to express my absolute surprise and satisfaction with the product and service I received from Metro Ford and its staff. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback! We look forward to seeing you again.
Great Help very informative salesman
Brian Chan was very informative and answered every question and call from me with great patience while deciding on a vehicle purchase. Brian delivered incredible service and made online shopping a very pleasant experience with his knowledge and patience. I will definitely Keep Brian’s number and would recommend you ask for Brian for any upcoming vehicle purchase. Thanks, Brian.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe, thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!
Great Experience
Knowledgeable staff, no hassling, smooth flow from answering questions, test driving, financing, and driving off. Got great deal on extended warranty and free oil changes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 4 star review! We greatly appreciate your feedback.
Fast and friendly
I have dealt with both the sales and service teams and both times they were fast and friendly. Nothing but helpful and I was pleased with my experience. Christen was excellent and communicated very well. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jonathan, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.
Ford Motor Company recall for 2013 Ford Explorer.
Service was performed and finished as promised. As needed, I would have future service done by Metro Ford. Would recommend to other Ford owners to use Metro Ford for service work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gary, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.
To let them know how you did
I told them I want my oil change and my tries rotated and I don’t think they did my tires it was ok ? Thank
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Connie, thank you for your 4 star review! We greatly appreciate your feedback.
Great service as I've come to expect
I've used Metro Ford for service for several years and always have a good experience. They complete the work in a timely manner and the Service Advisor always explains the issue clearly. When I've waited for the car to be serviced the waiting room is comfortable and the work was completed when promised and usually before.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.
Great customer service
Kirk was amazing. Ask for him when you stop by Metro Ford. He will find you what you are looking for and explain every detail of you new car. He is full of energy and is very professional. I had a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hugo and Natalie, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback! We look forward to seeing you again.
Performed as promised
This is the only service center to ever service the vehicle. The location is convenient and the owner is a friend. You provide excellent service at a competitive price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry, thank you for your 4 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.
Positive experience
Christen was great working the numbers and getting questions answered quickly. The GM and finance were also straight forward and didn't give me the runaround.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Misty, thank you for your 5 star review! We appreciate you taking the time to give us your feedback. We hope your 2019 Ford Mustang is running well for you and that you're enjoying it. We look forward to seeing you again!