Ft Lauderdale Nissan

Reviews

4.0 out of 5 4.0
132 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • January 6, 2015

    Great dealership to deal with. New management is efficient and sales people are very nice to deal with. I serviced my Murano there and was very happy.... Would definitively recommend.

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 17, 2018

    Excelente service best place to get your car !!!!!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Lilian, thank you so much for your positive comments about Fort Lauderdale Nissan! We hope to be of service to you again in the future. Best wish...es, Fort Lauderdale Nissan

  • March 26, 2015

    I'm always hesitant about going into a car dealership because I've always never had a good experience. I must say this time was totally different. Max... made this process easy and comfortable for me and my wife. Not only was he knowledgable about the Nissan brand, but he got us in a car that met our budget. Thank you so much!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 7, 2017

    Went to buy my mom a Rogue. Everyone there were super nice and treated me great. I highly recommend them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Nathalia!

  • 5.0 out of 5
    June 7, 2017

    I can't thank enough everyone at Ft. Lauderdale Nissan. I went to several dealers and it was at Ft. Lauderdale Nissan were I found the best prices and... the best customer service!! From the sales people to all the managers, everyone was super nice! Explained everything to me and were patient enough with all my requests. I highly recommend this place!!! Thanks

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Tammy! We appreciate you, too!

  • 1.0 out of 5
    April 14, 2017

    Let me start by saying how disappointed I am with the level of service provided from this dealership. I regret giving my business to this place. If I can... go back in time I would have NEVER signed anything here. I initially wrote a 2 page review but let’s sum up the crap service. - I knew more about the car than the sales person - Sales guy had no personality and didn’t explain a single features to me - I had to YouTube how to use the remote start and other features - The numbers (payments) were wrong, I was at the dealership for about 3 hours after making an appointment the day prior - I had to miss out on dinner plans thanks to this - I was handed off to someone else during the sales process - No one followed up with me after I got my car - The first follow up I did get a week later was because they messed up my paperwork. It was done with the incorrect VIN # and after going back & putting unnecessary miles on the lease (I live 25 minutes away from the dealership) I asked for a fuel up as a courtesy for the inconvenience, didn’t happen - My car apparently came with stuff I was never advised of causing me to spend unnecessary money - One of the “perks” was 2 free fuel ups, when I asked about this I was told it’s only 1 left because they fueled it up when I got the car. Stupid, obviously if I’m purchasing a car it should come with gas. - I was told I can come back to pick up the registration for the car once I turned in my other car, I called to do this, left a voice mail and didn’t hear back until 2 more attempts where the finance lady finally helped me I’ve worked in training customer service and sales to businesses for the last 8 years and have never experienced such mediocre service. I’d be more than happy to teach some skills that will actually make customers happy with their buying experience because clearly this dealership is lacking in that area. My last dealership was awesome, they synced my phone through the car, offered a month of complimentary gas an car washes, called me to see how everything was going periodically & thanked me for my business. I didn’t go back only because they didn’t have the car I wanted. At best I can only say I kinda got the price I was hoping for, everything else was a headache and I only wish I never came here. I tried emailing the "Executive General Manager" my complaint in hopes that someone would address it or at least apologize, a month later I'm still waiting. I tried to give this place an opportunity to resolve this but they don't care. I will make it a point to steer everyone AWAY from this place and save yourself the disappointment. You'll never hear from them after getting your car and if you do it's because they messed something up and they absolutely do NOT go above and beyond to make customers happy, they do the bare minimum necessary to get your business.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mark, We want to apologize for not responding to your review sooner. We have recently changed management teams and your review came to our attention. ... We have worked hard to improve our customer experiences and strive for 100% customer satisfaction. We hope that you would consider giving us another chance. Sincerely, Your team at Fort Lauderdale Nissan

  • 5.0 out of 5
    July 10, 2016

    Just as the title states, this is by far the best auto delearship I've dealt with in my 30+ years of automobile shopping. The staff is very helpful in... every aspect of the transaction. No over aggressive sales force here, just a few professional individuals working together and closing deals. What a experience and I'll put this dealership up against any luxury car outlet and guarantee you they will out perform them in customer service. Thank you so much for the unforgettable experience to JEAN, JOHN & SEBASTIAN

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 10, 2016

    Just as the title states, this is by far the best auto delearship I've dealt with in my 30+ years of automobile shopping. The staff is very helpful in... every aspect of the transaction. No over aggressive sales force here, just a few professional individuals working together and closing deals. What a experience and I'll put this dealership up against any luxury car outlet and guarantee you they will out perform them in customer service. Thank you so much for the unforgettable experience to JEAN, JOHN & SEBASTIAN

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 27, 2016

    Hello I'm writing this review to let others know how pleasurable it was to purchase my new 2016 Murano at the Fort Lauderdale Nissan dealership. The staff... was friendly and professional all the way through. I met one of the employees there name Chris Bennett who was very courteous,polite and very professional.He took his time going over everything in my new SUV and explained the bluetooth system to me as we set it up and tried it out .He also help me with selecting the color leather that I planned to install in my new murano. He spent time going over everything telling me features about the vehicle. The Nissan of FTL has a young smart intelligent professional employee working there and I hope he continues to be an asset to the company for many years.I say this cause after buying a new car its nice to have someone there to take time to tell and teach you about what you just purchased and to know at any time he is available to continue his services.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 12, 2016

    Chris was a great, he took the time to listen to our needs and ensure we would highly recommend him to anyone looking to purchase a new car. His knowledge... is incredible and he truly enjoys his work and taking care of his customers. Thanks Chris.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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