Going on 5 years since I paid off my truck and still have not received a title. They refused to do repairs and dodged my phone calls about a bad transmission.
The people are really nice, friendly and respectful but I bought a car that needed a lot of work. It’s been almost 3 months used up the warranty almost... to the max and now I have to pay $1900 out of pocket for service on my transmission because the torque converter is going bad likely due to the issues that were there with the control module corroding the transmission fluid. There have been other things wrong with the vehicle prior to this (water pump, transmission control module, throttle body and MAFS needed to be cleaned they were filthy, broken hose leaking oil had to be replaced, and replaced 3 motor mounts) but unfortunately it is a cost I have to swallow since I have a loan on the vehicle. My car has been in the shop going on 6 times as of tomorrow. I pray this last repair will fix it this car is just a nightmare. I tried calling the office multiple times no answer such a shame. But the thing with cars is the issues aren’t always obvious until it is in your possession and drive it...lesson learned the hard way on my end. Maybe better trained vehicle inspectors and mechanics might help when evaluating cars to sell. Hopefully this last fix is my last.
My car recently needed to be serviced and right away these guys took care of it! They did an amazing job and in a timely fashion. I couldn't have gone... wrong with purchasing my vehicle from here! Thank you all and keep up the great work!
I'm a first time buyer from a dealership, and this was the best decision I could've made! Mr. Harden & Mr. ReaL were very friendly & very patient with... me. Most definitely will be recommending them, as well as doing business with them in the future. Thanks guys! You are most appreciated!
I bought a used car there and was very pleased with the selection , price and customer service. The staff were very friendly and helpful and I would definitely... recommend them to a friend! They made the buying process very easy. Love my new car! Raid was great!
Dependable Auto is the perfect name! I had recently purchased a vehicle from Jamal and Hardon and had a great experience. Their entire staff was diligent... and dedicated to helping me into a reliable and stylish vehicle. They were determined to help me rebuild my credit while delivering a vehicle that I both needed and wanted. I would recommend friends and family alike. These guys are the real deal. I am a very happy customer. Thanks Dependable Auto!!!!