Big Al's Auto Outlet

Reviews

4.8 out of 5 4.8
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 22, 2017

    We bought our 2013 Acura here. It was one of our better buying experience we have had dealing with a used car dealership. No pressure, everything was... done at our place. Staff was very friendly, courteous and knowledgeable and went above and beyond to get the sale done as soon as it did will definitely be buying from them in the future.

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    Shopped for a used car
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  • 4.0 out of 5
    January 20, 2017

    Good experience with buying from them this time. We got the car at the price we wanted with no issues.

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  • 5.0 out of 5
    December 3, 2016

    An absolutely wonderful place to get an amazing deal on a sweet used car! 5 stars all the way! But your vehicle here!!!

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  • 5.0 out of 5
    November 29, 2016

    OMG!!! Can I just tell you? I purchased a vehicle at Big Al's Auto Outlet yesterday. I can't say enough about Emily and Anthony. Their impeccable service... rated from 1-10 is well above 100!!!! They made you feel like you were family and were very thorough from start to finish. I will be recommending Big Al's to everyone I know! They were my first choice and I am so glad I went there. I won't go anywhere else! Great job Emily and Anthony and kudos to your awesome staff!!!

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  • 5.0 out of 5
    November 19, 2016

    Brandon Confransisco was super helpful, and very friendly! He went above and beyond my expectations and was always there for me when I had a question or... needed something throughout my buying process and he certainly made me feel like he was as excited as I was about me getting my car! Unfortunately I didn't get to meet him in person when I picked up my car, as i learned he was not employed at the facility where my car was delivered, he worked in a different building, which was a bit disappointing, I had looked forward to shaking this mans hand after how helpful he was. Mathew Grounds was pleasant both on the phone and in person. Howard Finley did a great job getting everything prepared for me before I made the drive to get my car, and the whole process took only 20-30 minutes from the time I arrived to the time I drove away in my new car. They had me Approved even with less than perfect credit! I never thought I'd own a brand new car in my life with my credit score, Tha is to the dedicated team at big al's auto, I have a brand new car!

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  • 5.0 out of 5
    November 9, 2016

    Great experience! I called Big Al's because I needed an inexpensive, reliable used vehicle and have received fantastic service at Goldstein Dodge for years.... I inquired about a vehicle they had listed on Cars.com, unfortunately the car was already sold. I told them what I wanted, they had the exact car I wanted at the lot the next day! They gave me a very fair sum for my trade-in and got me into the car I wanted with zero hassle! Howard, Emily, and the rest of the staff there are the best! The Goldstein dealerships are locally family owned and have the resources to get the car you want at the price you need! Full service, parts, and auto body departments on site, free car washes for life, I honestly could not be happier! I am a customer for life and would recommend the Goldstein family of dealerships to anyone!

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  • 4.0 out of 5
    June 27, 2016

    The team was all very helpful in making sure the process went smoothly. They went out of their way to get things done quickly and dealt with issues promptly.... The only reason I'm not giving it 5 stars is because there was a discount available on my loan rate that they almost caused me to miss out on. It worked out as the bank was nice enough to fix it after the fact, but almost cost me a good chunk of money.

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  • 4.0 out of 5
    June 23, 2016

    Buying the Aspen was uneventful. Vehicle was priced within the value reasonably. It was cared for properly prior to purchase with many new parts however... it wasnt very clean at test drive. I had made it very clear that the slop stuck to the steering wheel was nasty and I requested it to be cleaned prior to delivery. It was not.. Good dealership and friendly employees but it lacks the fine details such as detailing a vehicle prior to delivery.

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    Shopped for a used car
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  • 5.0 out of 5
    June 22, 2016

    On my birthday I was rear ended while driving home from work, I was in need of a newer vehicle and was referred to Big Als Auto Outlet by my sister. Matt... G was very helpful in showing us vehicles and letting us test drive them. We could not be happier with our choice in purchasing our GMC Acadia and have already sent my parents to Big Als to purchase a new truck. Thank you again Matt G, Kevin and Anthony for all of your help!

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    Shopped for a used car
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  • 5.0 out of 5
    June 5, 2016

    This is the third car my family has bought from them in 15 months so right there it says a lot.Matt G is the best sales representative they have in my... book. No psi to say the least! Just genuine concern that you are happy with your choice.The whole staff Tony the finance guy gets you the best interest rate and Kevin the wheel man negotiates the price that I believe is the lowest he can do without being fired ,they are there to sell cars not stockpile them.Iam very busy so busy that they delivered my car all the way out in Stephentown.I at least fed them a great lunch for there kindness.Great People to do business with..

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    Shopped for a used car
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