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Great experience. Not pressured at all. Mike was knowledgeable and friendly. He didn't try to oversell electrics in Arizona heat. I would recommend this... dealer to a friend.
Mike was fantastic to work with. This was my first time buying a car but I was trying to do my homework, so I visited a dozen dealerships big and small... across Scottsdale, Phoenix, Tempe and Mesa. He was helpful, patient, honest, and straightforward, and I eventually decided to buy from Red Rock because they both had the best price on the vehicle I wanted, but also made the process feel low pressure and simple. He didn't push a lot of extras or try and milk me for every penny. I would definitely recommend them to anyone in the market for a quality used vehicle.
I have to say, Mike, Wade and Danica are awesome! These guys and gal are great for a buying a car experience!! They go above and beyond for you!!! Their... knowledge about vehicles, sales and customer service is OUTSTANDING! I highly recommend purchasing a vehicle from their dealership!!
Red Rock Automotive provided my wife and I the best car buying experience we have ever had. Mike Sargent at Red Rock Automotive was willing to answer... all of my question and made our transition for a conventional car to an electric car as painless as possible. We didn't have to spend 4 or for hours but rather it was closer to 20 minutes after we test drive the BEV we wanted. If you are looking for a lease return electric vehicle or a used conventional car I would you check with Mike Sargent at Red Rock Automotive first.
I was looking for a Fiat 500e - they are hard to find here on the east coast. Or really anywhere outside California or Oregon. I happened across the ads... from Red Rock Automotive. I finally called them and spoke with Mike. I've never purchased a car sight unseen before, and Mike was very accommodating, supplying information, videos of the car and was never pushy. Excellent follow up. I purchased the car and Mike arranged shipping for me. When the car arrived, the condition was exactly as advertised. It was a pleasure to do business with them, and I'm quite happy with the car.
Wade was the only dealer that I could get to be upfront and honest about my buying ability and didn't try to force me into something I didn't want to buy.... I got the car I was looking at for a great deal and that's all thanks to Wade being a stand up salesman.
If you want a low-key, up-front place to shop for a car, I can highly recommend these guys. They specialize in clean used cars, and I found a Ford C Max... Energi that fit my criteria. I couldn't have been more pleased.
Went to look and ended up buying. Mike was so knowledgeable on all the features on the Nissan Leaf. Exceptional customer service!! We asked a lot of questions... and he had professional answers for every one!
I bought a used prius with Vernon. It was a seamless process. I went to a few dealerships first and they were high pressure tactics. Courtesy chevrolet... was the worst. I was leary walking into red rock. From the first moment it was easy.
I live in California and Redrock in Arizona had exactly what I was looking for in a used car. Vernon and Mike were super helpful in helping me answer all... questions I had. I had to give them my trust since I would not be able to physically be there in person to see the car. They sent me all the pictures and details I needed to be sure I was getting what they advertised. They never hesitated to reply to my calls, emails or even texts. They made the whole car buying experience easy and convenient. After all the paperwork and payment was finished through emails and wire transfer the car shipped out to me. I received the car within 24 hours. I am super happy with my Nissan Leaf that was exactly what was described on their website. Thank you Vernon and Mike! It’s been a pleasure.