Reviews
18 month maintenance
Scheduling was easy. Check in and post maintenance review was very good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My 1st Subaru experience
Ricky Nieves was excellent & so was the Finance manager. We didn't buy we leased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Review for Brilliance Subaru
They did a great, and efficient job on my oil change and tire rotation. Comfortable waiting area also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New Subaru Outback purchase
The buying process was smooth. Donna was fantastic! She was patient and courteous. She explained to me everything about my car; how things worked. The showroom was immaculate!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of Subaru Crosstrek
Sales staff was friendly, knowledgeable and very helpful and respectful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
All my warranty work was handled without hassle and with good quality. Thanks for a good experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Overall. but tire pressure
I would just like to say it was all good, except for the tire pressures. Way off. My door decal says, 30psi front, 29psi rear. When I first bought the car, pressures were 40psi on all 4 tires. So I took care of that. Now after my 1st oil change with tire rotation, the pressure where 38-39psi all four tires. I guess I'll always have to check the pressures when u guys work on the car. Seem so basic. Gene
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Once again Brilliance did a wonderful job on my car. Took it in for service and the staff is as friendly as ever. Overall I'm satisfied with the work that they do. Thank you Brilliance!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2018 Subaru Crosstrek
Happy with overall services and outcome of purchase experience. Love my 2018 Subaru Crosstrek. Car travels are now new and greatly improved. Thanks again to the Brilliance Subaru team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great buying experience
Thank you all for a great job keeping the buying level stress free and working everything out. I couldnt be happier. Best experience with a dealer ever. Keep it up!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
