Reviews
My experience was very pleasant and easy!
The staff was very competent and friendly. They knew that I was not interested in being pushed into anything. I told them what I wanted. They delivered.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil Change...priced high
Oil Change price is a high for full synthetic. I told them I thought so, but instructed them to still do the oil change. When my car was completed I was surprised that there was a coupon price that was deducted. I wish they would just lower the price and not apply a coupon when customer ask for it. At the Honda dealer, they always just apply a coupon
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
I loved the fact that they offer to take me.to my work while car is in for service and come back for me when work was completed. Also I love the texting feature.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service -- Brake light
Always a pleasant and painless process. Very quick. Nice that beverages and newspapers are available. Thanks for the courteous service. Fixed brake light very quickly. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
30000 service
Seamless. Thanks for the loaner. It would be nice if service rep would summarize what was done before ushering me to cashier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2017 WRX STI
The best dealership to buy a Subaru!!!! This is the second time thay I bought a car from this dealership & I can definitely say that the customer sevice hasn?t declined at all.This time Donna King was sales associate thay I worked with this time.She was courteous,helpful & knowledgeable.Mike the sales manager & Nate the finance manager were easy to work with as well.I never felt pressured to buy the car.They made sure thay I really liked it & I?m comfortable with the monthly payment.I will definitely recommend this dealership if you are looking to buy a car!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great job
This was the first time I brought the Subaru in for any maintenance. Everything was great and I will certainly come back to brilliance Subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Issues with the radio!
Had an issue with my radio in my new outback. Radio was on but no volume. They checked me in, took my car ran a system check and reset the system and now everything is working great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome and made easy.
What a great experience. Ed was a great asset to have worked with. Everything flowed and we were set up with the best possible deal that Subaru had available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
