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Brilliance Subaru

(1,142 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 621-2361 (888) 621-2361
Used (866) 906-6047 (866) 906-6047
Service (866) 906-6998 (866) 906-6998

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brilliance Subaru from DealerRater.

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My experience was very pleasant and easy!

The staff was very competent and friendly. They knew that I was not interested in being pushed into anything. I told them what I wanted. They delivered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil Change...priced high

Oil Change price is a high for full synthetic. I told them I thought so, but instructed them to still do the oil change. When my car was completed I was surprised that there was a coupon price that was deducted. I wish they would just lower the price and not apply a coupon when customer ask for it. At the Honda dealer, they always just apply a coupon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

I loved the fact that they offer to take me.to my work while car is in for service and come back for me when work was completed. Also I love the texting feature.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service -- Brake light

Always a pleasant and painless process. Very quick. Nice that beverages and newspapers are available. Thanks for the courteous service. Fixed brake light very quickly. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

30000 service

Seamless. Thanks for the loaner. It would be nice if service rep would summarize what was done before ushering me to cashier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2017 WRX STI

The best dealership to buy a Subaru!!!! This is the second time thay I bought a car from this dealership & I can definitely say that the customer sevice hasn?t declined at all.This time Donna King was sales associate thay I worked with this time.She was courteous,helpful & knowledgeable.Mike the sales manager & Nate the finance manager were easy to work with as well.I never felt pressured to buy the car.They made sure thay I really liked it & I?m comfortable with the monthly payment.I will definitely recommend this dealership if you are looking to buy a car!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great job

This was the first time I brought the Subaru in for any maintenance. Everything was great and I will certainly come back to brilliance Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Issues with the radio!

Had an issue with my radio in my new outback. Radio was on but no volume. They checked me in, took my car ran a system check and reset the system and now everything is working great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome and made easy.

What a great experience. Ed was a great asset to have worked with. Everything flowed and we were set up with the best possible deal that Subaru had available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.