Valley Subaru Hours
Valley Subaru is proud to be a part of Carter Myers Automotive, a fourth generation family-owned business serving Virgin
ians since 1924. After 90 years in the automotive industry, our commitment to respect, service, integrity and value has never been stronger. Our 450 employee-owners strive for complete customer satisfaction.
"No gimmicks, no games, that's Valley Subaru in Staunton!"
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Matt did a great sales job. We were in the dealership unannounced several times over several months, and Matt was not always there. Billy and Michael... stepped in and helped make the sales experience an overall excellent one. The USAA Car Buying service is the way to go, at least from this buyer's perspective. It relieved a lot of the pressure of buying a new car. Matt answered all our questions and was very efficient in processing the final paperwork. Maher was similarly efficient in finalizing the financing and optional services. Overall, nothing could have gone better. NOTE: we bought our first Subaru from your dealership, and were pleased with the car. One of your biggest sales incentives for returning customers, however is Carmen in the Service Department. She is a treasure--knowledgeable, friendly, engaging, thorough, etc. We may have been able to find a better deal in the region, but Carmen brought us back to your store.
Thanks for taking the time to leave this detailed feedback! If you have any further questions, please give us a call. We're always happy to help!
Kelly, Frank, and Charlie went out of their way to get me a good deal. They were responsive, thoughtful, helpful, and more. I highly recommend Valley Subaru... and the dedicated staff who work there!
Thanks for highlighting some of our staff who helped make this such a positive experience for you! We hope to be of service to you again in the future.... Best wishes, Valley Subaru
Just purchased my 2nd Subaru Outback from Valley! Great dealership with knowledgeable, pleasant employees both in sales and service! All my routine service... experiences with my first Outback were done efficiently. Frank Smith made the purchase of my 2nd Outback a wonderful experience! Love my new Subaru Outback...it has even more features than my 2011 one!
Thanks for coming back to see us for all your automotive needs! We can't wait to see you again, have a great day.
Frank Smith made my purchase of a Forrester actually pleasureable. As a skilled and personable representative of Suburu, he made everything from detailed... operational instructions to a test drive an enjoyable experience. I recommend Frank and Valley Suburu without exception.
Jean, thank you for your kind review; we are happy to pass along your comments to the team here at Valley Subaru! If you're ever in need of more help,... please let us know! We hope you have a great day!
Ryan Mayes was so wonderful throughout the entire process of buying my first brand new car. Very helpful and always answered the phone when I had questions.... He was very patient with my dad and the many phone calls he had to make back and forth between myself and my dad. I was able to get a great deal on a brand new 2019 Subaru Crosstrek. I saw the Crosstrek 2 years ago and knew I wanted it to be my next car. Only day one of owning the Crosstrek and I'm taken back everytime I get in it!
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an aw...esome day!
The whole experience here was awesome. I'm a single dad and live a ways away, but the sales associate worked with me over phone, email, and text to... select and find the car I wanted at the price I wanted. They understood my situation and showed a lot of empathy. They went above and beyond what I could have expected.
Hal, we're happy you found our staff to be so supportive during your car buying experience here at Valley Subaru. Please don't hesitate to r...each out to us if there's anything more we can do!
I love Valley Subaru for its consistent excellent customer service, fair pricing, and maintenance/repair service. All staff are not only efficient but... also demonstrate the highest level of professionalism as well as courtesy in responding to all of my customer questions and needs.
We appreciate your positive review about your experience with us! If you ever need anything else from us, please feel free to give us a call or stop b...y. Have an awesome day!
Enjoyed everything. Buying experience, sales folks, training.
We're glad to hear you enjoyed your experience at our dealership! If you have any further questions, please give us a call. We're always hap...py to help!
Frank Smith provided us with excellent service. My husband purchased a new Forester, and a week later we went in to get my a brand new 2019 Ascent. The... car has all the bells and whistles we needed and I am super happy with the purchase. We were presented with all the options, were not pushed into a sale, and had questions happily answered. Would highly recommend buying from Frank at Valley Subaru!
We appreciate your recommendation and positive review about your recent experience with Frank! If you have any further questions about your new Ascent..., please give us a call. Safe travels!
Frank was so helpful and knowledgeable???-mAde the process easy and located the car I wanted. Thanks Charles for getting the numbers we were looking for.
Cynthia, it's great to hear Frank and Charles provided you with a great experience! If you ever need anything else from us, please feel free to give u...s a call or stop by. Have an awesome day!