RIVER CITY TRUCKS LLC

Reviews

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15 lifetime reviews.

  • 5.0 out of 5
    September 16, 2016

    Bought a 1999 VW Beetle two days ago, and could not be happier. Very professional, very kind customer service, and a great car-buying experience. Would... recommend to anyone looking for a good deal and looking for a place where you can be guaranteed to get quality, honest service. Thank you so much for my car!! :)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 11, 2016

    My wife and I drove from Daytona to River City Truck Monkey to look at a truck. We actually went to see a 2005 F150 extended cab, which turned out to be... better than the pictures, but we ended up buying a 2007 F150 4 door. After speaking with Forrest, he helped us to realize the 4 door would work better for our needs and was actually not much more expensive. The financing ended up being a little better as the vehicle was newer, so it all worked out to be about the same. We found the place to be a little rustic, but that made it more "Home like". This place should be the poster child for looks can be deceiving as the building is not much to speak of, but I guess that save money and makes the price so much better. I checked around and the truck we bought was at least $2,000 less than anywhere near our home. I would recommend these guys and don't let the looks of the place fool you, they are good people.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • April 10, 2016

    Bought myself a 2007 Dodge 2500 Diesel 4X4. It runs and drive very well, no issue. The guy at the Truck Monkey was able to get me a better rate than my... credit union offered to do for me. The truck is clean as was all of the trucks I looked at over there. They had a lot of trucks to look at, they are good people. I have already sent them some folks I know to see if they could get them a truck. I am not one to tell people what to do, but if your looking for a truck, these guys try real hard to make it happen as they did for me. If I had any recommendation it would be they should advertise, I just got lucky when I ran across them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your kind words, we work very hard to meet the needs of our customers.

  • 1.0 out of 5
    September 10, 2016

    Stopped by to look at a vehicles to browse. Observed the dealer by the name of Forest brag, argue and tell off the customer. Would not come back to this... "dealership" having witnessed such unprofessional behavior.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 10, 2016

    When I found the place I thought it was a little old looking and "Home style", but it turned out looks don't matter. It was a bit of a drive from my home... in Palm Coast, but it was worth every mile. I found the truck and color I was looking for and the price was well below anywhere else. At first I was skeptical about the price being low, but once I saw how they were saving money on the overhead (I said it looks a little old and home like) it made since they could sell a quality truck at a below market price. I have had my truck now about a month and it has no issues so far. I don't know if anything or anybody is perfect, but so far it has been great and lives up to the 90+% good reviews I read about this place. Would I recommend them? YES, they did it for me and I have no reason to think they would be any different for anyone else. Don't be thrown off by the building paint and lack of landscaping, it's really a nice place and good people.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review and we are working to make the place look better with a paint job coming when the weather breaks. We put our efforts into provid...ing hand picked, inspected vehicles that we would buy for ourselves and would feel good about our mother driving.

  • 1.0 out of 5
    March 3, 2016

    Formerly Buy Right Jax. Everything went well during the purchase. Showed me the vehicle, told me they rhino lined the chassis to help protect it. The vehicle... was clean and in great shape. Well the cheap rhino liner wore off to reveal major frame rot and even spray foam inside the frame to help conceal it before they rhino lined it. Buyer beware! Make sure you check everything very carefully. Very disappointed.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    This Jeep was sold nearly a year prior to this review. We find this review to be a "Drive-by" attack on our dealership with the responsibility for the... reported disappointment falling squarely on the customer since they did the inspection themselves and did not contact us about any issues only posting a negative review nearly a year later. There was no objection by our dealership to the customer having the vehicle completely inspected by an independent source prior to the sale and the vehicle was disclosed to the customer to be a "Consigned" vehicle being sold "AS IS". Any undercoating or Rhino liner was done prior to consignment and any rust was not concealed by our dealership. The customer opted to rely on their own inspection and appraisal of the Jeep, even stating they were knowledgeable about Jeeps. Then they offer a reduced price from the original asking price based on their findings. We accepted the offer made by the customer as the vehicle was being sold as a "Cash AS IS" vehicle. At no time did our dealership cover-up, conceal, misrepresent or make promises about the condition of the vehicle to the customer. In their statement they reported the sale processes went well. We were never contacted about this situation after the sale, with this being a "Consigned sale", we could have approached the consignor about some help. At this late date there is no way to offer any relief. River City Truck Monkey prides itself on offering the best vehicle the market has to offer and follow that with great customer service. But, when a customer makes statements of their inspection abilities, makes a reduced offer based on those inspection abilities and further, never reports an issue after the sale, we find ourselves with hands tied to offer any assistance. We wish this situation was more salvageable, but due to the prolonged period prior to reporting of the rust issue, no solution seems to exist. We would note the customer made no negative statements as to the vehicle's mechanical condition or drivability.

  • 5.0 out of 5
    August 8, 2015

    We bought a 2006 Dodge Charger SXT from these guys and we drove up from St Augustine to do it. They handled the financing in about an hour or so and the... time went by pretty fast while we relaxed in there "Buy Right Lounge" area. The car has been great, the way they handled our financing was great and we will recommend to others. We have never taken time to comment on other places, but these guys went out of there way to make sure our buying experience a good one. Anyway, all we can say is GOOD JOB GUYS!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We appreciate your good words!

  • 5.0 out of 5
    May 27, 2015

    I took my Daughter in with no idea of the right vehicle. These guys helped us find just the right vehicle to fit my daughters wants and my needs for a... safe, reliable car. We bought a 2003 Mustang that has turned out to be a great car over these last weeks. I know these reviews sound made up on some of these dealers, but this is real and these guys are real. They could have easily pointed us towards a more expensive car, but they pointed us in the direction of a car below our budget and fits our need. Anyway, good luck out there and give these guys at least a try.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your kind words.

  • 5.0 out of 5
    March 27, 2015

    I am a very picky car guy. They have some very good used cars! Finally a used car lot that sells reliable clean cost effective cars. The salesman are friendly... and not pushy. I paid cash for my car but the cars are not overpriced like a lot of the other nearby lots trying to rip off credit and cash limited buyers. My car was mechanically sound and in very good shape. Don't expect to find them selling horrible auto auction rejects. They are selling a lot of one owner well maintained older cars. Pricing is in line with used car cost guides. Cars on this lot are luxury, sport models. I bought a nice 2002 Jaguar XJ8 Sport. It was a one owner car, clean and mechanically sound i.e. everything works. If your looking for BMW, Lexus, Jaguar and other quality late models in very clean used condition you can trust these guys. Well worth the time to visit their lot. Office people also very nice to work and do business with. BTW, they don't have the prettiest lot on Beach Blvd but they are a lot more trust worthy and have better used cars than those other guys with the pretty lot and golf carts down the road with the surf truck logo. I am 55 yo male accountant, I know cars so check them out for your next car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks again for your great comment, we really appreciate your choosing Buy Right Jax.

  • 5.0 out of 5
    February 26, 2015

    I bought a car here last month and it has worked out great. They made it possible for me to get a car. I waited a bit to see if the car was going to be... good before I left this.They actually followed up with me a couple of times to see if the car had any issue. So, I would say buy a car here and don't worry about your credit, they got mine done so yours should be easy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks, we are motivated by your satifaction

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