Read reviews that mention:
Do not get your car from Auto Cave. I repeat go anywhere else but auto cave. All staff are nice into you sign the contract. Customer service is HORRIBLE,... the cars are lemon cars they look nice on display but once you drive off your car mostly like break down. JESSICA is so rude an doesn’t care about you, if you are 2 days late she will threaten have your car repo. She will not work with you not all so don’t waste you time. If you car breaks down they will tell you their service department will fix LIESSS! Don’t be like me found somewhere else save your headache.
They talk a big game but could care less and are very rude to deal with when you actually need to talk to someone. Every time I turn around I am ha ya... one issue with them and they will not work with you at all. The answer you get is that’s just how it is and that’s it. Horrible people to deal with in the finance dept. again very rude and act like your business doesn’t matter to them. Maybe they will just go out of business and I won’t ever have to deal with the kind of rude behavior from them ever again. Do your homework before giving these people a dime. You will regret ever doing business with this place if you do.
This place is a piece of xxxx I would not send my dead family here if they come back to the world. I have had nothing but problems with this car. They... are money hungry and Big Fat Lier. The service manager ask why they sold me this car defected like this and they can’t fix it. Dillard is a Big xxx Lier
Sold a lemon car. Expected me to continue to pay. Even with their “warranty” this is one of the biggest scam places in Texas. Currently in the process... of a lawsuit against them. Do yourself a favor and do not shop here. They also install gps trackers on the vehicle. Be aware.
Stay away from these DIRTY xxx people Beware Seriously they had the audacity to send a 1099 to the IRS! Expecting me to pay taxes on a piece of xxxx xxx... car that they sold within a week or so of getting it back from me!!! They are of the DEVIL!
I was texted my Diana regarding application. I know what’s on my credit so it’s very important that I know the status of application before going to dealership.... I specifically asked was I approved she stated yes to only find out differently. My time is valuable so I don’t wanna waste their time and don’t want mine wasted either. Then when she came to tell me it actually wasn’t approved she rushed away. Lady you’ve texted me to come to your dang dealership because I was approved evidently was a lie, an apology was in order!!
Went there after being told that all I needed was 2000 down. Another person came in about a couple of hours after us and they were interested in the same... car. So basically the staff there tried to get us to partake in a bidding war which didn’t happen!
They Hangup in your face if u have and opinion on how they bad they do Business, and the Manager Won’t answer your phone calls
Honestly don’t waste your time they are full of crap google reviews tell it all I’m an testimony myself they tell you a lot and LIE
I wanna thank The Auto Cave so much !!!! Dylan you are so amazingS/O Kamari, Tim and Tyler for amazing service even when I thought it was impossible. ... If you want a reliable car with a company that cares THIS IS THE PLACE !! Thank you all so much for getting me rolling. :-)