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Patriot Pre-Owned Autos

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Patriot Pre-Owned Autos from DealerRater.

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Sale rep Jason

Great service from sales rep jason would refer him to my family and friends. First time I'd ever went to a dealer got out fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gregory HOLLIS

Steven is a great salesman and very helpful and professional. VERY KNOWLEDGEABLE in vehicle and finances. We was very pleased with his help and manner. We would refer more customers to ya'll.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Get your car by STEVEN!

Steven is the best person to purchase a car friend. Honest, friendly and truly cares. My daughter and I needed a new car urgently. We showed up 10mins till closed and, Altho the end of the day, Steven quickly greeted us and asked how to help. He didn’t hesitate with any time and got our paperwork going. Happy to say we are driving home with a new car. Our payments are reasonable. We have a beautiful car and Steven and everyone at Patriot Auto made this family happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fusion

Decent process. Low on staff for how busy they are. Only gripe is that I had to come back the next day due to the wait. Get there early!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ms. Joyce Anderson

My experience at the patriot auto dealer ship in Baltimore,Md was everything thing Positive from my initial phone call just inquiring on a vehicle I had seen on line speaking with Jan on that call and she making my appointment with Mr. Jason Gray then the Warm welcome greeting I received from Wendy upon me entering the establishment . Then another warm welcome from Mr. Gray ..who took the time to find out my need and affordability on the vehicle of my choice. Mr. Gray has definitely chosen a profession that he has expertise in. Referencing in customer service, knowledge of his products and a very patient with his customers. I have purchased a few vehicles over my 40 years of driving from various dealerships, some even bigger the Patriots, but I have never received the Excellent service as I received from Patriots dealership in Baltimore,md from Mr. JASON GRAY.. I will definitely recommend him to anyone who I looking to purchase an automobile. This may be a long review , but I cannot say enough how happy and satisfied I am with the service I received at my visit on 7/3/2020. Koodos to Mr. Gray, and thank you I love my new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Me. Marquita

I’m so overjoyed that I was able to get the car that I wanted. Jason was awesome from the moment I walked in the door. Jason put my mind at ease and assured that I would be driving out with my Subaru Outback. When he told me I was approved I broke down into tears. I definitely recommend Patriot Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Review!!

Mr Earl was very professional during the business, clear in information and very hospitable with customers, will recomend him to friends and family if they ever want to get a vehicle. You need more of him to make transactions up and quickly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nissan Rogue.

Joann was very polite and took the time to work with us. They got us approved and stayed within our payment that we asked for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT experience !!

Errol Fortson was a great salesman! He got me exactly what I came in for and we didn’t have to be in the dealership all day. I was very impressed by the great customer service, promptness, and them being able to work with me, I definitely recommend him and this dealership !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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good service

Johanna helped us with everything we asked for and was super helpful, straightforward, and really nice. The car is good, very clean, and the building was air conditioned and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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