Reviews
GREAT Experience
Sam was GREAT to work with and I couldn't be more pleased with the car. It feels like BRAND NEW to me, and I could not beat the PRICE! Thank you SAM!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
customer
I never received a response to my inquiry. I emailed asking about a car posted on cars.com but they never contacted me.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience here!
Sam was great to work with. No pressure and lots of quality inventory. He checks in even after the sale to be sure all is good. He fixed a couple of little issues quickly and with no question. It's not a fancy experience but they have some great selections. We highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent, no hassle experience with great care!
My wife and I could not have had a better car buying experience working with Sam. I called him late afternoon on a Saturday from Tucson saying we saw a car in the inventory we really wanted to see but that we would be I had coming from Tucson and might not make until near close of business. Sam was very friendly on the phone and reassured me he would let us see the vehicle and possibly get a deal done right up until closing time. He took time to start paperwork ahead just in case to make the process run smoothly if we decided to buy. He had the vehicle ready to test drive whe we arrived. The vehicle, a Ford Flex, had a salvage title and Sam was very open with disclosures about the accident and we noted a minor electric seat problem in the third row seats on initial inspection, and Sam was very willing to work with us regarding this minor issue. He also assured us things were running well and allowed to test drive with no pressure to buy even though close to end of the day. Additionally, he allowed my wife and I to take extra time to discuss the purchase without pressure so we could get a vehicle for our newly growing family. We decided to buy and the sale process went very smoothly. Sam took extra time to complete this process with us even though he ended up staying late despite having an important family event to attend after close of business. He is a family oriented man just like I am, and in a very short time working with him, it was easy to see how much Sam cares about about great customer service. I highly recommend checking out American Auto Sales LLC the next time you're looking to get a great deal and having a friendly, customer centered experience when auto shopping.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car...Great deal!
Sam was joy to deal with. No pressure. Gave us the keys to the cars we wanted to look at and told us to test drive them. I did a carfax on the cars we test drove and knew what kind of accident they were involved with. Sam is very up front that these are salvage titles. The car we bought is beautiful. Inside and out. We really love our car. THANKS SAM!! And yeah...we would go back for sure!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
An Amazing Experience
What an amazing experience. Sam is an honest and straight forward businessman. He took the time to answer a myriad of questions and allowed us to drive many of his inventory. His recommendation was right on target. The quality of workmanship is outstanding - I could not tell what had been repaired. I will definitely be back to purchase my next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Buying Experience Ever
After getting into an accident with my old car I was all of the sudden in the car buying mode. I met Sam from American Auto through cars.com and knew right away that this was the guy I was buying my next vehicle from. I pulled into his lot thinking I knew what I wanted to buy. Sam patiently walked with me showing me the Flex I was certain I was going to buy. They have so many nice cars that you cant help yourself but to look at others as well. As Sam and I walked the lot he asked questions about what I liked and what I was going to use the vehicle for. After we walked Sam looked at me and said before you do anything I have a car I would like you to drive. He walked me into the front display area and put me in an Infiniti Q50a and said take it for a drive. I would have never even looked at this car but Sam was certain that it was the car that fit my needs the best. I took it out on the freeway and fell in love and bought the vehicle the very next day. Sam helped me secure financing and got me on the road! I just can't say enough good things about the experience. Sam and his family are very Professional, Hard Working and a true joy to do business with. I would recommend them to all of my friends and family. Before you buy you must see Sam that's all I'm going to say..... Nothing But The Best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nissan Rogue
American Auto Sales LLC is truly the most unprofessional, rude car dealership I've ever had the displeasure of dealing with. I wish I could give 0 out of 5 stars!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sam at American auto sales LLC is Great!!
We purchased a vehicle from Sam at American auto sales LLC and we would refer anyone who is looking for nice car and great guy who will work hard to help you to find the vehicle of your dreams!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My New Used Vehicle
I was looking for a specific car, & I found it with Sam at American Auto Sales for a cheaper price. I reached out via phone & he responded instantly. He informs you that the vehicles are salvaged but he definitely takes care of you while you're there. His customer service was good & he worked with my price range & even shipped my vehicle here in Texas. In the end he's a good person because he checked on my well being & kept me updated on everything. Also made sure things ran smoothly with the transaction of the vehicle & paperwork.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
