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Sam Pack's 5 Star Chevrolet

(1,657 reviews)
Visit Sam Pack's 5 Star Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award View 6 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (469) 718-0152 (469) 718-0152
Used (469) 718-0127 (469) 718-0127
Service (469) 718-0131 (469) 718-0131

Inventory

See all 307 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2014.
Welcome to Sam Pack's Five Star Chevrolet in Carrollton TX. Our Chevrolet dealership is the fastest growing near Dallas Ft Worth and offers a comprehensive selection of new Chevrolet cars and trucks including: Chevy Silverado Equinox Malibu Camaro Tahoe Cruze Impala Colorado Corvette Sonic Spark Traverse and Volt. If you're looking for the best Chevrolet dealer in Dallas stop by to compare sales and lease offers on new Chevy trucks and cars. Our inventory also includes plenty of used cars and Certified Pre-Owned Chevrolet trucks and cars for sale. Certified pre-owned cars include a detailed inspection and warranty.
Taking Care of Texas One Family at a Time!

Service center

Phone number (469) 718-0131

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(1,657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sam Pack's 5 Star Chevrolet from DealerRater.

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Sam packs five star Chevrolet in Carrollton Texas is the

Sam packs five star Chevrolet in Carrollton Texas is the best Chevy Dealership in Dallas. I appreciate everything that you guys did for me especially in service. Brian was a big help.

Sam packs five star Chevrolet in Carrollton Texas is the

Sam packs five star Chevrolet in Carrollton Texas is the best Chevy Dealership in Dallas. I appreciate everything that you guys did for me especially in service. Brian was a big help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chris, Thank you so much for your great support of Five Star Chevrolet. Brian is a great source for vehicle knowledge. Between visits, don't hesitate to call him with questions at 972-389-6700. We are dedicated to helping you enjoy every mile in your ride. Take care, Chris Selbach, Service Director

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As soon as I started chatting with Lloyd I had a great

As soon as I started chatting with Lloyd I had a great feeling about him

As soon as I started chatting with Lloyd I had a great

As soon as I started chatting with Lloyd I had a great feeling about him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Palomerasteven, We are so happy you met Lloyd during your visit to Five Star Chevrolet. His extensive vehicle knowledge is helpful for customers shopping for a new vehicle. Continue to reach him and our team at 972-389-6700. Let us know how we can help you enjoy your ride. Thank you, Alan Brown, General Manager

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Amanda went above and beyond.

Amanda went above and beyond. I was out of town when the car was done so she offered to Uber my wife to the dealership from our home in Keller.

Amanda went above and beyond.

Amanda went above and beyond. I was out of town when the car was done so she offered to Uber my wife to the dealership from our home in Keller.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Bigrussbuss, On behalf of Amanda and the Five Star Chevrolet service team, thank you for your kind endorsement. We do our best to make pick up and delivery as easy as possible. When we can help again in the future, please reach Amanda at 972-389-6700. Take care, Chris Selbach, Service Director

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Excellent, honest service.

Excellent, honest service. Quick turn around and great communication. Absolutely my dealership of choice. Will be bringing my truck here for all services.

Excellent, honest service.

Excellent, honest service. Quick turn around and great communication. Absolutely my dealership of choice. Will be bringing my truck here for all services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, David, for recognizing Brian and the Five Star Chevrolet service center. Whenever you need our advice or expertise, please call 972-389-6700. We will be ready to help. Take care, Chris Selbach, Service Director

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They were very courteous and professional.

They were very courteous and professional. Friendly and knowledgeable. After the highway is rebuilt, I would return for another vehicle.

They were very courteous and professional.

They were very courteous and professional. Friendly and knowledgeable. After the highway is rebuilt, I would return for another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations, skiuaw1, on your vehicle from Five Star Chevrolet. Yulian, Giovanni, and I welcome your new car questions at 972-389-6700. Don't hesitate to let us know if there are features you would like to revisit. Thank you for your endorsement and business! Best regards, Alan Brown, General Manager

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I recently purchased a car, and I couldn't be happier

I recently purchased a car, and I couldn't be happier with the experience. The salesperson was incredibly knowledgeable, patient, and attentive to my needs. They took the time to understand what I was looking for and guided me through the entire process with ease. Their professionalism and friendly demeanor made the whole experience enjoyable. I highly recommend them to anyone in the market for a new vehicle. Excellent service all around!

I recently purchased a car, and I couldn't be happier

I recently purchased a car, and I couldn't be happier with the experience. The salesperson was incredibly knowledgeable, patient, and attentive to my needs. They took the time to understand what I was looking for and guided me through the entire process with ease. Their professionalism and friendly demeanor made the whole experience enjoyable. I highly recommend them to anyone in the market for a new vehicle. Excellent service all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chris, On behalf of Andres and your Five Star Chevrolet sales team, thank you! Continue to reach Andres or me at 972-389-6700. We remain available to help you enjoy your Audi. Congratulations and thanks again. Best regards, Alan Brown, General Manager

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My experience at Five Star Chevrolet has always been

My experience at Five Star Chevrolet has always been incredible. I have purchased multiple cars from them in the past several years from Andres Nunez. Andres always makes sure I am satisfied with my purchase and makes sure my purchase is right for me. I highly recommend anyone looking for a vehicle to come check out this dealership and to get helped by Andres.

My experience at Five Star Chevrolet has always been

My experience at Five Star Chevrolet has always been incredible. I have purchased multiple cars from them in the past several years from Andres Nunez. Andres always makes sure I am satisfied with my purchase and makes sure my purchase is right for me. I highly recommend anyone looking for a vehicle to come check out this dealership and to get helped by Andres.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations, CARLY, and thank you for continuing to shop with Andres and the Five Star Chevrolet staff. Your recommendation is greatly appreciated and we look forward to hearing from you again at 972-389-6700. Should you have technical or maintenance concerns, don't hesitate to stop or call. We appreciate you! Best regards, Alan Brown, General Manager

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Advisors always considerate and give updates while

Advisors always considerate and give updates while waiting for service. Also, will text updates while waiting or even before picking up your vehicle.

Advisors always considerate and give updates while

Advisors always considerate and give updates while waiting for service. Also, will text updates while waiting or even before picking up your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

SR2207, We are grateful to help with your auto care at Five Star Chevrolet. Thank you for recognizing our staff and please call on us again at 972-389-6700. Let us know when we can be of service in the future. Take care, Chris Selbach, Service Director

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Every single person I interacted with was awesome.

Every single person I interacted with was awesome. Jeff and Andrés made me feel very much taken care of. I've been telling everyone in my family and friend group how great my experience was. Andrés has made me excited for the next car I get after my lease is up and I will definitely be getting it from Five Star. I had a bad experience at a different dealership (not a Chevrolet dealer) so I was recommended to go here. So glad I did. I really appreciate how no one pressured me or gave me the run around and Andrés gave me all the possible options without pushing me to do anything. I really feel like I got an incredible deal on an incredible car and I couldn’t be happier. If you need a car, definitely check here first and ask about all your EV options.

Every single person I interacted with was awesome.

Every single person I interacted with was awesome. Jeff and Andrés made me feel very much taken care of. I've been telling everyone in my family and friend group how great my experience was. Andrés has made me excited for the next car I get after my lease is up and I will definitely be getting it from Five Star. I had a bad experience at a different dealership (not a Chevrolet dealer) so I was recommended to go here. So glad I did. I really appreciate how no one pressured me or gave me the run around and Andrés gave me all the possible options without pushing me to do anything. I really feel like I got an incredible deal on an incredible car and I couldn’t be happier. If you need a car, definitely check here first and ask about all your EV options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations, andrewccastillo, on your lease agreement with Five Star Chevrolet. Helping you enjoy your new vehicle is the goal now. Give Jeff, Andres, or me a call at 972-389-6700. We look forward to building a trusted relationship with you. Thank you for your great endorsement and business. Take care, Alan Brown, General Manager

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Service was quick and they explained all that was done

Service was quick and they explained all that was done They even washed my truck!

Service was quick and they explained all that was done

Service was quick and they explained all that was done They even washed my truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jo, Whenever you need vehicle advice, don't hesitate to call Bryce and our techs at 972-389-6700. Helping you keep your truck in good shape is the goal. We look forward to seeing you again at Five Star Chevrolet. Thank you, Chris Selbach, Service Director

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