Mazda Service Dept-I had no problem making this appointment. The person on the phone was more than accommodating. When I arrived they broke down all the... cost of repair before they started. The person in the parts department was very friendly and professional. He helped me order everything I needed and even showed me where the parts are on the car. I waited at the dealership and they have a comfortable waiting room with TV and coffee. They changed my oil to Castrol magnetic oil which I later looked up and its pretty cool stuff. The mechanics are very friendly people who always greet me when I bring my car there. I got my car back in no time. I decided I will even bring my Nissan there to be fixed from now on. Definitely recommend this dealership over others on Long Island.
i went shopping for mazda 3 and went to 3 dealers i was ready to quit but i stopped in brightbay mazda the salesmans name was billy he listened to wha...t i wanted i never felt pressured he went out of his way to find me the car i wanted i didnt even have to haggle the first deal he came back with was perfect ive never had a more comfortable easy car buying experience if you hate the rude salesman everywhere just go there billy was amazing and know i never met him or related to him just a kind man to work with
Walter, the Service Manager at Bright Bay Mazda proved to be exceptional in the manner in which he treated me yesterday. He was extremely courteous and... thoughtful in assisting me with a problem I was having getting my 2004 Suzuki Verona ready to pass NY State inspection. This is a person who is willing to go out of his way to treat the customers as they deserve to be treated. This company should realize what a gem they have working for them and should give him every benefit. Let it be known that I am in no way related to this man and never met before yesterday. Sincerely, Samuel F Boyer