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Crest Nissan of Frisco

(1,623 reviews)
Visit Crest Nissan of Frisco
Sales hours: 8:30am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award
New (469) 850-6383 (469) 850-6383
Used (469) 850-6335 (469) 850-6335
Service (469) 850-6338 (469) 850-6338

Reviews

(1,623 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Nissan of Frisco from DealerRater.

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Best customer service polite stuff I am happy with Crest

Best customer service polite stuff I am happy with Crest Nissan, I do recommend this dealership and salesman Kaylon Alexander.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our team, especially with Kaylon. Your recommendation means a lot to us, and we look forward to serving you again in the future! If you need any assistance, don't hesitate to reach out.

Service guys are really nice great personality makes you

Service guys are really nice great personality makes you feel like coming back for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that our service team made such a positive impression on you. Creating a welcoming atmosphere is important to us, and it’s great to know that you feel inclined to return for service. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to seeing you again!

The used vehicle I purchased had more options than I

The used vehicle I purchased had more options than I wanted compared to others in the same manufacturer and model. However Trevor was able to get a comparable price that made the extra expense worth the purchase. The manager and finance team was also easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We’re glad to hear that Trevor was able to assist you in finding a used vehicle that met your needs and that you felt comfortable with the price. It’s great to know that our manager and finance team also contributed to a smooth experience. We appreciate your feedback and look forward to serving you again in the future! Enjoy your new vehicle!

We were very pleased with the performance and

We were very pleased with the performance and professionalism of Justin Verde and Crest Nissan of Frisco.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you were pleased with Justin's performance and professionalism. We strive to provide excellent service to all our customers, and it's great to know we met your expectations. We look forward to serving you again in the future!

I had a great experience, the staff was friendly and

I had a great experience, the staff was friendly and there was not a long wait. Very happy with the service I received from Drake

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're delighted to hear that you had a great experience and that Drake provided you with friendly service. Your satisfaction is our top priority, and we look forward to welcoming you back for any future needs!

They listen to your needs.

They listen to your needs. Very helpful and understanding. They worked very well us and made the experience better than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re delighted to hear that our team was attentive to your needs and made your experience better than expected. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to assisting you again in the future!

Josh Music was the best!

Josh Music was the best! He had the best attitude - professional, thorough, positive, and respectful. He was made for sales! The finance department was knowledgeable and quick. The dealership is so clean/tidy and everyone was so nice to us. I will be telling everyone I know looking for a car about Crest Nissan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review! We're so glad to hear that Josh provided you with such a positive experience. His professionalism and attitude truly make a difference! We're also pleased that our finance department met your expectations and that you found our dealership clean and welcoming. Your recommendation means the world to us, and we look forward to serving you and your friends in the future!

Had a great experience with Crest Nissan in Frisco Texas.

Had a great experience with Crest Nissan in Frisco Texas. Ben Haft is a great salesman, he was so helpful and gave us a great deal. He went out of his way to help us. We went for one car and it was not what we thought it would be but Ben found just the car we needed. We told he what we wanted and he found the very best one. He was so nice to work with. Thank you Ben Haft we will recommend you to everyone. Love our Nissan Rogue .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. With care, Annabella Kiehl Owner Loyalty Manager

Dreck is a great person he gives great customer service

Dreck is a great person he gives great customer service he is very knowledgeable he is always very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We’re glad to hear that Derick provided you with great customer service and showcased his knowledge and friendliness. We appreciate your support and look forward to seeing you again!

The experience I had today with Roy was great.

The experience I had today with Roy was great. He is an excellent salesman with great knowledge and customer service skills. GRE asset to Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We’re delighted to hear that Roy provided you with a great experience and showcased excellent knowledge and customer service skills. We’re proud to have him as a valuable asset to our team. We appreciate your support and look forward to serving you again in the future!