21st Ave Auto Sales

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    March 4, 2019

    Friendly,prompt,professional. From the time you arrive to when you leave,Steve tries to make you happy.He is very much a comedian if you know how to spot... one. Jose is ever willing to help ensure that customers are satisfied. Great duo.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 2, 2016

    THEY HAVE GREAT CARS DEALER WAS GREAT AND RESPECTFUL CO-WORKERS ARE GREAT

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 10, 2016

    I PURCHASED MY TOYOTA COROLLA FROM THIS DEALER AND I'M IN LOVE WITH THE CAR AND THE SERVICE WAS EXCELLENT WILL DEFINITELY RECOMMEND TO MY FRIENDS AND FAMILY.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for you feedback! We look forward to assisting your friends and family.

  • 1.0 out of 5
    July 18, 2015

    I saw a car on this dealers website that I liked. I emailed and asked for further information, particularly, whether price advertised was actual price... of the vehicle. The dealer responded telling me the vehicle was available, and the price I saw advertised, was indeed the price. Four days later, I called the dealer and inquired if the car was still there, as I was getting ready to drive from Queens NY, to his shop in Patterson NJ. (90 mins). I was told, Yes, and so off I went -Baby and wife in tow for the drive. I arrived at the shop, and they started up the car for me. Immediately, I noticed that the check engine light was on. I asked the dealer what was the problem with the vehicle, and he began to explain some mechanical issue which, according to him, he knew existed, but intended on fixing prior to selling the car -The car was not "available" as they had told me. I was furious that I was not told this on the two occasions I contacted them, and now after traveling 90mins, thats when they made the declaration. I conveyed my frustration and disappointment to the dealer, and all he could say was sorry -then had the nerve to ask if I wanted to look at another vehicle. This was my experience. I won't say buy from them or not. You be the judge.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    July 10, 2015

    I went to that dealership to buy a 2008 Dodge Charger.The salesmen just threw me the keys and said : go take a look. The car have a lot unreported issues.... The engine light was on, structure damage,clear coat pealing of around door handles and on and on and on...... So the car is peace of crap.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Vlad, we are very sorry for the inconvenience. We, 21st Ave Auto Sales always try our best to satisfy each and every customer. We appreciate you... taking your time to inform us of the experience you had with us, we take all feedbacks as a way to improve our business. However, it is very unusual for 21st Ave Auto sales team to give a bad customer service, one of our main goals is to make all customers feel welcomed. As of the vehicle condition, we always inform customers even before walking to our dealership, the cosmetic and mechanical status of the vehicles because we understand how hectic and stressful car shopping is. If there's a problem with the vehicle,we come to an arrangement to fix the issue. Once again,thank you for your feedback. 21st Ave Auto Sales, wishes to compensate the unfortunate experience you previously had.

  • 5.0 out of 5
    May 27, 2015

    After shopping on cars.com for several weeks I found my Dodge at 21st Ave Auto sales. Janet and Taz make the buying experience easy. These guys made it... happen for me. I would recommend my family and friends to come to 21st Ave Auto Sales.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Danielle for your positive feed-back. It was a pleasure assisting you. We look forward to meeting your friends and family.

  • 5.0 out of 5
    November 26, 2014

    i bought my 2001 honda accord from 21st ave auto sales and it was so quick and easy the sales pepole were so nice and honest i recommend this dealer

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    HI JAMES, I wanted to thank you for giving us 5 stars, it was our pleasure working with you. sincerely, ... Janet