Maserati of Hawaii

Reviews

This dealer has no recent reviews and is not rated.

7 lifetime reviews.

  • 4.0 out of 5
    July 20, 2015

    The check engine light came on less than a week after I had my car serviced for repairs. Thery were efficient in finding out what was missed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mary, Thank you for taking the time to write a review. We are glad that we were able to efficiently fix your vehicle. We hope to see you again for any... future needs! Mahalo, Mandy Davis Online Sales & Marketing Manager

  • 5.0 out of 5
    July 9, 2015

    Quick, dependable service & my service rep was superb. I needed their shuttle service and it was extremely reliable as usual. Kudos to the driver.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jaguar owner, Thank you for your five-star review! We are glad to hear that you found our service efficient and dependable. We hope to see you again i...n the future! Mahalo, Mandy Davis Online Sales & Marketing Manager

  • 5.0 out of 5
    July 6, 2015

    The Svc dept continues to deliver year after year. It's personalized service with sincere Aloha. Thank you, Jaguar Honolulu.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the great review, Donald! We¿re glad you¿ve found our service staff to be friendly and helpful. We do our best to let every customer knows ...they¿re important and that their car is under good care. Thanks again and we look forward to continue to meet your service needs!

  • 5.0 out of 5
    July 1, 2015

    Friendly people always a smile and a Hello. Always kept up on the status of the work.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 26, 2015

    Over all is great! thanks. My rep is Keith Nakano who is a very dedicated person, especially when my vehicle broke down last week Thursday, he was so patient... to wait for me to tow my car back to Jaguar shop. I am very appreciated. He deserves to have 5 gold stars medal... Mr. Richard Wong (808) 551-0612.

    5.0 out of 5
    Quality of Repair
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 25, 2015

    Carrie was very accommodating from my phone call to her regarding the issue we were having with our car to the time I picked up my car. It was a seamless... process and the repairs were down within a day, but they still offered me a loaner which helped out tremendously since I didn't have to bother anyone to pick me up from the Repair center. They were also very understanding that I wasn't able to return within the same day due to some meetings that I had, other places would hound about what time I will be able to return and just not so friendly. It's more of a friendship with Carrie then a Customer...

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 22, 2015

    Thank heavens for the frankness of Carrie Felippe!! She is very thorough and informative. When we had questions, she found out the answers or knowingly... answered us. She said she even went out to inspect the parts needed to repair our 2008 Jaguar. This is not the first time either; she has been there for us and we appreciate it that employees stay in their positions. I hate coming in for service and find my favorite person is not there to help me and I have to go thru the whole procedure again. She is a good example of an ideal employee! We have had Jaguars for many years now starting with Gerald Schock and even back when Bill Martin was the Service Manager.....long years with your company. Please don't change anything!

    5.0 out of 5
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    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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