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My experience with Fisher was my best sales experience with purchasing a vehicle. He was personable, courteous, understood my needs and ensured I would... be able to stick with my budget. His knowledge of VW vehicles is astounding and thanks to him, I am thrilled to be part of the VW family.
Stopped in for a quick oil change and found out I needed back brakes, very pleased with Scott and his service crew. They respect my time and car. Thank... you for the great service and customer care.
Service associate was very helpful. He saw that I was waiting on car and had my computer and offered me an empty office to use. He reviewed what would... be done and gave me a timeframe. The car was nicely washed and cleaned. I appreciated the video sent by the service technician.
Thank you Brent. We appreciate you.
All I have to say is make sure you have everything you want before you sign anything. And if they say they will take care of it don't believe them.
Chris was very patient with my family and I as we looked at vehicles that were in our price range. He answered all my questions and was very helpful.
He had so much patience with us and finally found us the two cars we both liked, and he was so fun and has an exceptional personality.
Professional service, very friendly and helpful. Notified me of a recall also and fixed it. Will continue to use Lee's Summit Volkswagen in the future.
Ray was very helpful and prompt. He explained all service items thoroughly. The end cost was less than the initial quote (always awesome!). I especially... like the video from the service tech. Nice work!
Even though I had a coupon, I thought the cost for oil change and tire rotation was a little expensive. I will probably shop around for a better deal... next time.
I heard wheels rubbing when I turned. Thinking the worst, I just trusted the guys in maintenance and waited for the news. In less than an hour, my service... rep was back with me and made my day with good news, a car wash, and no charge for a small adjustment. Where else would you take your car and get peace of mind, VW of Lee's Summit!