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Its only been a few days. Therefore, its too early to fairly review this used vehicle as a whole. However, Faris provided great customer service!
They were very helpful and we bought a truck. They went out of their way to make sure everything was right with the truck before we took it off the lot
First impressions, the lot was neat and the cars were well taken care of. The prices were very reasonable to start with. Everyone in the office was friendly... and professional with their main focus on you the customer. Faris was helpful, knowledgeable and courteous. We never felt rushed or pressured and he was willing to lower prices to help us get the car we were interested in. 10 out of 10 would buy from there again!
We appreciate your feedback and in taking the time to let us know how your experience was. Thank you for your business and we look forward in seeing y...ou in the near future :)
Sold me a car with a more comprehensive warrenty but on my paperwork they put me down for a more basic warrenty that covered almost nothing. Had the car... only 3 weeks when the lock cylinder started acting up. Tried to get it fixed using the warrenty and realized the paperwork had a different one listed. I called them, they denied it, but offered to fix the problem and charge me only for parts and not labor. Told me it would be fixed in 2 days max. Then they kept pushing the day back, saying they were waiting for a part. After almost a week, I realized they were never going to fix it. Took it to a Ford dealer and they told me Banks had actually made the problem worse by messing around with it. That the lock cylinder was probably just jammed to start with but now there were missing parts in the door, the cylinder was broken, it was clear someone was messing around in there without knowing what they were doing. Waste of time and money.
Man where do I start. I'm very happy with my vehicle. They really worked for me. I got a dodge ram bighorn with the hemi and when I say I love my truck... I love my truck. Go see them. Michigan ave off venoy. Next door to the wendy's.. they will get you together.
I appreciate Faris and Maha helping me rebuild my credit and getting me financed for my new car. It was a easy process. Thank you.
The whole process was simple and I never once felt pressured. The entire staff here are polite and genuine. I have never felt so welcomed and taken care... of while purchasing anything in my life.
We appreciate your business and we appreciate you in taking the time to give us your feed back it is very important to us. We are here if you need any... help regarding your vehicle. Again Thank you:)
I heard about this lot from a co worker however wasn’t well informed on the process of buying a car. Ferris and the whole staff made the process easy for... me and took care of any request or repairs I wanted for the vehicle . They were All welcoming and ready with answers for all my questions!
Thank you for your business and making us your car dealership of choice! We are here if you need us for any questions regarding your vehicle. Enjoy yo...ur vehicle and your are welcome anytime:)
I was looking for a car to purchase for my brother to commute to college. Being a student, our budget was pretty modest. Max $6000. We, of course, wanted... the best we could get in that price. We visited about 30 different dealerships. Not even exaggerating. Nobody had the quality of vehicles that Bank Auto Sales did. Faris was super helpful and even gave us a lovely discount. He double checked everything for us and made sure that the car was in a top notch condition before we drove off the lot. They even gave a free 3-month warranty. Which is always very reassuring when buying a used car. Will definitely recommend him to anyone looking to buy a car.
Thank you Sadhvi for your respective business and we appreciate you in taking the time in giving us your feed back.:)
My salesperson was Faris, but all the staff was nice. Prices seemed fair and the service was personal. I rarely if ever leave reviews but -- after nightmare... dealer experiences in the past -- this one deserved a comment or two. Highly recommend; you'll likely end up making a positive comment here too!
We Thank you Salah in giving us your feedback and response. We appreciate your business. We want to make sure that we see you in the future! We are he...re if you need any assistance regarding maintenance or any questions regarding your vehicle.