CarMax Capital Blvd

Rectangle 48
Sales 10:00 AM - 9:00 PM

CarMax Capital Blvd Hours

Sales

Monday

10:00 AM - 9:00 PM

Tuesday

10:00 AM - 9:00 PM

Wednesday

10:00 AM - 9:00 PM

Thursday

10:00 AM - 9:00 PM

Friday

10:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2016

"Experience Clear and Simple Car Buying and Selling"

Reviews

4.0 out of 5 4.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    November 8, 2017

    Very nice Facility but please be careful if attempting to sell a vehicle. I had my vehicle assessed and was told of a slight delay in response with the... transmission, to which I was told that performing the required transmission service should correct the issue. However the was willing to offer a laughable $8K for it. I did an online search and found the same vehicle, exact mileage and a few years older being sold at CARMAX for $17K, the salesman hadn’t nothing to say. What’s wrong with this picture? Advise, Know your value, understand your vehicle and always get a second opinion. The sad part, I've shopped CARMAX before but guess I've made my last purchase.!!!!

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 25, 2017

    I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had.... After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 4, 2017

    I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After... meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager. When I am in need of another used vehicle, this will definitely be my first stop!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 24, 2016

    My car is truly only worth about between 6,000 and 8,000 dollars and after looking over the paper work from this place I did some math and I was beyond... over charged for this car when it was purchased never going to this place for business again

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    8 people out of 11 found this review helpful. Did you?