[{"id":576299,"firstName":"Dwayne","lastName":"Lyons","titleText":"Sales & Leasing Consultant","emailTxt":"dlyons@vwofgainesville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17137/employees/f2b049dd1a8b.jpg","drDealerId":17137,"dealerEmpStartDtUtc":"1543622400","industryStartDtUtc":"1012521600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":561345,"firstName":"Woody","lastName":"O\u001aCain","titleText":"Finance","emailTxt":"Wocain@vwofgainesville.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":148,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17137/employees/416e081eefbc.jpg","drDealerId":17137,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":535115,"firstName":"Brennan","lastName":"Rowe","titleText":"Sales","shortBioText":"Hey Everyone, My name is Brennan Rowe.\r\nI have been in Gainesville most of my life I am originally from South Carolina.\r\nI love being around this area because of all the accessibility we have to the rivers and springs as well as the beaches. The Gainesville area is a really easygoing place to be in, not super busy but there is totally enough stuff to always have something to do . I have been in sales almost 8 years now , The Morgan auto group are great people to work with I have been with them a total of 5 years. They offer so many amazing positions and opportunities I was at honda for a few years then went to Buick GMC , now I am here.. All the stores have been great but I can honestly say the the quality of product that VW has to offer is \r\nnon comparable.. \r\nPlease reach out and let me know what ever I can do for you.\r\nHappy to help my cell is 352-301-0783.\r\n:)","emailTxt":"Browe@vwofgainesville.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":79,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17137/employees/ed6d16dbe737.jpg","drDealerId":17137,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":443488,"personPtyId":33074667,"firstName":"Hannah","lastName":"Chayka","titleText":"Sales Consultant","shortBioText":"Hi everyone! My name is Hannah Chayka and I have been for Volkswagen of Gainesville for going on 3 years! I am also a full time college student at the University of Florida studying Political Science with a minor in Education and International Relations. I have affiliations through my family with the Navy and Army. I am originally from Maryland and was born right outside of NAS Pax River Naval Base! I love the Volkswagen product and enjoy demonstrating how great the product is to customers.","emailTxt":"hchayka@vwofgainesville.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17137/employees/558b3aa783b8.jpg","drDealerId":17137,"dealerEmpStartDtUtc":"1480550400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":643034,"firstName":"Bree","lastName":"Vandal","titleText":"New Car Director","emailTxt":"bvandal@vwofgainesville.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17137/employees/9f7cb1078cfe.jpg","drDealerId":17137,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":559422,"personPtyId":54363175,"firstName":"Kevin","lastName":"Evans","titleText":"Sales Manager","emailTxt":"kevans@vwofgainesville.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":50,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17137/employees/f9a9220d0ccd.jpg","drDealerId":17137,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":612026,"firstName":"Phillip","lastName":"LaGrand","titleText":"Sales & Leasing Consultant","emailTxt":"plagrand@vwofgainesville.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17137,"dealerEmpStartDtUtc":"1564617600","industryStartDtUtc":"683683200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":443487,"firstName":"Antwon","lastName":"Chin","titleText":"Parts Advisor","emailTxt":"achin@vwofgainesville.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17137,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":613278,"firstName":"Tracey","lastName":"James","titleText":"Service Advisor","emailTxt":"tjames@vwofgainesville.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17137,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":613279,"firstName":"Ryan","lastName":"Poling","titleText":"Service Manager","emailTxt":"rpoling@vwofgainesville.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17137/employees/e4f67118941f.jpg","drDealerId":17137,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":644357,"firstName":"Brett","lastName":"Weltz","titleText":"Sales & Leasing Consultant","emailTxt":"bweltz@vwofgainesville.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17137,"dealerEmpStartDtUtc":"1580515200","industryStartDtUtc":"1580515200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":641636,"firstName":"Sidd","lastName":"Chandra","titleText":"General Manager","emailTxt":"schandra@volkswagenofgainesville.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17137,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":561329,"firstName":"Andrew","lastName":"Murray","titleText":"Service Advisor","emailTxt":"Amurray@vwofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17137,"certifiedEmployee":false,"deptDscrp":"Parts"}]

Volkswagen of Gainesville

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Volkswagen of Gainesville Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

11:00 AM - 4:00 PM

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since October 2015

The Volkswagen of Gainesville Advantage

...


-Lifetime Warranty - With every NEW Volkswagen purchase, at no extra charge!-Lifetime Car Wash - Complimentary car wash as long as you own your vehicle, when you purchase or service your vehicle at Volkswagen of Gainesville.-3 ear key replacement - Replaces every key on your key ring for 3 years.-Complimentary 1st year maintenance - On every new and used vehicle sold, at no additional charge!-3 day satisfaction guarantee - If you don't love your new or used car, you can exchange it within the first 3 days.-10-Year/100,000 Mile Warranty- On virtually every used vehicle we sell. NO charge, with purchase.

"Make it Morgan. We Make It Happen."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
565 lifetime reviews. Includes reviews of Volkswagen of Gainesville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    June 30, 2020

    Great dealership would recommend this dealership and team to friends for a new car. They are very comfortable to work with on doing a car deal

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    Quality of Repair
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    Friendliness
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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Woody OCain

    Finance

    (4.9) 148 reviews

    Brennan Rowe

    Sales

    (4.9) 79 reviews

    Hannah Chayka

    Sales Consultant

    (4.9) 58 reviews

    Bree Vandal

    New Car Director

    (4.8) 16 reviews

  • 5.0 out of 5
    June 27, 2020

    I would definitely buy a car here again very good service are salesperson Bree Rowe was amazing would definitely recommend this to one of my friends

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Woody OCain

    Finance

    (4.9) 148 reviews

    Brennan Rowe

    Sales

    (4.9) 79 reviews

    Bree Vandal

    New Car Director

    (4.8) 16 reviews

  • December 9, 2017

    Nice without being pushy, helpful with insurance and other information. Would buy there again.

    4.0 out of 5
    Customer Service
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    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 27, 2020

    The staff was friendly, courteous, and patient. They listened, gave options when possible, tried to work with us. They didn't rush us, very helpful. Dedicated.

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Woody OCain

    Finance

    (4.9) 148 reviews

    Phillip LaGrand

    Sales & Leasing Consultant

    (4.7) 43 reviews

    Tracey James

    Service Advisor

    (4.3) 6 reviews

    Sidd Chandra

    General Manager

    NOT RATED

  • 5.0 out of 5
    June 26, 2020

    David made appointment for me for 11:30 I was in and out in 10 minutes. We got through this quick and painless. I appreciate that.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 26, 2020

    How many Times do I have to write "twenty five words about this dealership" to equal twenty five words about this dealership answer is two

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Woody OCain

    Finance

    (4.9) 148 reviews

    Phillip LaGrand

    Sales & Leasing Consultant

    (4.7) 43 reviews

  • 5.0 out of 5
    June 25, 2020

    Ms. Bree Vandal was very helpful in assisting me with the purchase of my car. I am very thankful for her and her staff they are so helpful and will work... with you to help you get into the ride of your dreams.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the wonderful compliment. Let us know if you need anything in the future!


    Worked with:
    Dwayne Lyons

    Sales & Leasing Consultant

    (5.0) 73 reviews

    Bree Vandal

    New Car Director

    (4.8) 16 reviews

    Phillip LaGrand

    Sales & Leasing Consultant

    (4.7) 43 reviews

  • 4.0 out of 5
    June 23, 2020

    This did everything I wanted in a deal. They stepped up a trim level, added a bigger discount for a leftover 2019, gave me the trade I wanted since they... owned a Honda dealer next door (+$4k), 0% for 6 years, came up with the monthly payment I wanted within a dollar, salesperson wonderfully, finalized directly with the manager who found me discounts I didn't expect. Wow you say with all this how come you didn't rate them a 5. Here's why - weeks after the deal I get a bill from Honda for additional payoff $. VW made the trade, agreed on a trade value, agreed to pay the car off, so why am I having to pay more money ??? Sounds like fully their responsible. Ok small amount $371 but you're either paying the car of or you're not. Had same thing happen with my Porsche trade 3 months before except when I spoke to Porsche Financial about it they said; ok we will call the dealer and work it out. They called the GMC dealer and the dealer paid the difference. In this case it was more money; $693. They didn't leave me hanging. They took my car in trade and agreed to pay it off, so they did. No sorry buddy your problem. Also after went to them VW with this additional bill, They took so long to figurer it out and get back to me that I had to call Honda Financial and make the payment over the phone since was due that day and if not paid would an additional late fee.

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Woody OCain

    Finance

    (4.9) 148 reviews

    Brennan Rowe

    Sales

    (4.9) 79 reviews

    Bree Vandal

    New Car Director

    (4.8) 16 reviews

  • 5.0 out of 5
    June 18, 2020

    Dwayne made purchasing this car a very easy process. He was responsive and since I live hundreds of miles away he was great about sending video of car... and ensuring everything went smoothly when I picked the car up

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dwayne Lyons

    Sales & Leasing Consultant

    (5.0) 73 reviews

    Woody OCain

    Finance

    (4.9) 148 reviews

  • 3.0 out of 5
    June 17, 2020

    It was a very disappointed visit had to wait to long but had some good moments thanks hope that we see a better future next time

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Woody OCain

    Finance

    (4.9) 148 reviews

    Brennan Rowe

    Sales

    (4.9) 79 reviews

    Hannah Chayka

    Sales Consultant

    (4.9) 58 reviews

    Bree Vandal

    New Car Director

    (4.8) 16 reviews

    Phillip LaGrand

    Sales & Leasing Consultant

    (4.7) 43 reviews

    Tracey James

    Service Advisor

    (4.3) 6 reviews

    Ryan Poling

    Service Manager

    NOT RATED

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