I bought a Yukon XL from Darius @ Woody Folsom Dodge Chrysler. This was the best experience I have ever had buying a car! I live about hour and half away.... Talked over the phone sent some picture texts and never stepped foot in the dealership! They had my ride delivered to me the same day we started talking after lunch and had a new truck in my yard same evening. He did exactly what he told me he was going to do and got the job done the quickest ever. Paperwork he brought to me was exactly what he told me over the phone, explained it all very well. I will definetly do business again with him!
I was in the market for a new Ram and responded to an ad for one at this dealership in GA (I'm in SC). Only after we had agreed on a deal and we're discussing... delivery or pickup did I happen to ask the mileage. The truck had 4750+ miles on it. I doubt they would have revealed this and I would have discovered it only after I saw the truck in person. This is highly unethical.
I was trying to get help finding a Special build. Woody Folsom absolutely has any make and model you can imagine One young man named Cary at Woody Folsom... Ford in Baxley GA was able to pull it together for me! Great dealership & Great young man
I love this dealership. There are lots of friendly people hare that want to help. I bought a 2016 Ram 1500 EcoDiesel and was given tons of options. Nathan... Lamb was my seller and was great. He lined many trucks up so I could compare them side by side. Woody Folsom dealerships are clean, honest, and professional and everyone takes their time with you. Will be back in a couple of years.
By far worst experience at a dealership overall. Salesman was great and worked well with what I was looking for and wanted. After I purchased the vehicle,... it was taken to be detailed and came back with multiple scratches down the side. It looked like something was drug down the side. They took it back to be re-detailed and fixed, but only came back with more scratches. GM payed for window tint to cover the inconvenience. I then came back a week later for some minor issues that were fixed by the great service staff. Discussed the scratches getting fixed again with the owner himself and decided that I would just accept the scratches and receive floor mats as well as the tinted windows and forget about them, because I am an hour away and its a hassle to drive back and forth. Upon going to get the floor mats, they didn't have them in stock so they had to order them. Wasn't a big deal, except they were never ordered and had to remind them again about them. Then a few weeks passed and I contacted them again about the payoffs on my trade ins. They never did anything with the checks and I had to remind them to pay them off. Well after the 14 day payoff amount was surpassed. As I asked about the floor mats for the last time, I was hung up on. There are a few good people at this dealership, but its not worth the trouble as a whole. I will never do business here again nor recommend this dealership to anyone.
Good afternoon. I did check out woody folsom for a use vehicle. and they was very helpful in accommodate me but I'm still looking around. but them guys... at woody still keep in contact with me to see if they can do anything for me. so I just might have go over there and get me a vehicle.
After spending more than a half day at another dealer trying to buy a used Jeep and leaving very displeased, the whole experience at Woody Folsom Chrysler... Dodge Jeep Ram went very well and for once we left a car dealership pleased with the experience and the Jeep. We never felt pressured or being led down the wrong path. (trying to sell warrantees we did not want, they were offered once, but we declined and that was the end.) We had to go to another town to get treated like we were of importance, not just the dollar. We talked and they listened to us to help get the right Jeep and right deal. They have set the bar high and we believe they will continue to meet the expectation level. Everyone we have talked to at the dealership has been very pleasant and professional.
My husband and I were shopping for a four-door truck in our area. We looked near Atlanta as well as in the Savannah area and came up with nothing that... we liked and could afford. We looked at Woody Folsom online after hearing multiple ads on the radio and stumbled upon a gem! I put in a request for an internet quote on the truck we liked and got a response the next day. We drove down to Baxley to check out the truck. Steve Ross greeted us in the COLD, RAINY weather, not knowing us at all and proceeded to show us a truck that we were interested in. The truck was a used, lease model, but was in excellent condition. Steve took my husband for a test drive and we knew instantly that this was a salesperson that not only was knowledgeable, but also wanted to give us the best deal possible. He gave us advice on whether used or new was the best choice for us and was patient with all of our questions along the way. After filling out the credit application and being approved, Billy, the GM advised us on our options for financing and we realized the value in the purchase. John helped us through the financing paperwork and allowed us to, again, ask many questions. After signing the final paperwork, Steve met with us and kept us company while our new purchase was detailed. We chatted about our children (both two and four-legged) and realized how blessed we were to have a salesperson that really wanted to know our story and what my husband and I really cared about. My parents had also accompanied us to the dealership. Unbeknownst to us, Steve had kept them company while we were filling out the paperwork on our truck. After getting our keys to the truck, Steve went out of his way to help us get acquainted with the features of our new vehicle. He even helped us get into contact with a local business that will install a spray-in bed liner in our new 2014 Ram. In the process, we realized that he was also the internet sales supervisor, and was responsible for the initial quote we got via email. We could not have asked for a better experience or an easier purchase. Although our payments ended up being slightly higher than we originally had planned, we know that this was the best purchase for us and our family. Thanks a MILLION, Steve Ross!! We HIGHLY recommend dealing with STEVE for any car purchase!!!
Very pleased with my purchase and customer service. I'm from the west coast and saw a car I really wanted online but the problem was it was on the east... coast. Turns out it was no problem at all. Daniel (the salesmen) was polite and professional. He went above and beyond the call of duty to make this work. He even met me at the airport and brought me to the car. I then drove the car back across the U.S. The car handled and performed very well alleviating all concerns to allow my trip to be an enjoyable one. A big thanks goes out to all that made this experience a pleasant one.
The biggest thing missing in today business world is people with the ability to listen and COMMUNICATE! If you buy anything, the one thing vanishing is... where the customer is treated with respect, listened to & then true effective communication! Well if you are looking for a great experience buying your next vehicle make sure you give Steve Ross at Woody Folsom Chrysler Dodge in Baxley! GA a chance to earn your Buisness, I know he has ours!!! Thank You!!!