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Union County Kia

(2,626 reviews)
Visit Union County Kia
Sales hours: 1:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday 1:00pm–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (980) 365-8785 (980) 365-8785
Used (980) 224-4234 (980) 224-4234
Service (980) 224-5790 (980) 224-5790

Reviews

(2,626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Union County Kia from DealerRater.

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Very efficient and worked to take care of the issues I've

Very efficient and worked to take care of the issues I've been having with my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Raquel was great very professional she helped me with all

Raquel was great very professional she helped me with all of my questions the location was very nice too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Selena and the technicians always perform quality work

Selena and the technicians always perform quality work and deliver on time. I am kept up to date on timing and pricing throughout the entire process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I’ve always been pleased with the service at your

I’ve always been pleased with the service at your dealership and am always greeeted professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love the service they provide and attention, they keep

I love the service they provide and attention, they keep me updated whit the process and everything they do .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very attentive & knowledgeable.

Very attentive & knowledgeable. Explained why certain services were needed or not necessary Raquel was very personable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dealership did not own up to the printed material their

Dealership did not own up to the printed material their coupons are printed on. Dealership charged more than advertised. I don't see how business can operate with such dishonesty. I know they do it on a regular basis because this is not the first time they chose to overcharge their customers. Marcus helped me through the process. He called me for an upgrade that was not needed. He then failed to tell me my vehicle was ready and I had to wait an additional 2+ hours to receive my vehicle back. When attempting to call the dealership, I cannot receive anyone on the other end to answer the phone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Buyers be aware!

Buyers be aware! Dealership tried to sell me a $1995 warranty that I didn't want on top of the asking price they listed it for. When asked to remove it from purchase price, I was told by Marcos that they couldn't because it's a "dealer's fee" and they sell it with every vehicle, even though it had doc fees already in agreement.Than he came back with $1200 cut from $2000 they added on top making it sound like its a great deal. Be careful relying on their listing price as they don't intend to honor it. At the end I didn't even negotiate on a listing price and they tried to add $795 on top of taxes and doc fees. If you live further out, request a purchase agreement so you dont waste your time or get duped into paying extra for services you're not interested in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service from all they went above and beyond to meet

Great service from all they went above and beyond to meet my needs, I highly recommend this location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had an excellent experience with Raquel.

I had an excellent experience with Raquel. She was very helpful and knowledgeable. Would recommend her to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.