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(630) 884-6080 (630) 884-6080

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(100 reviews)

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Great car, had a few small problems that I didn’t see, I

Great car, had a few small problems that I didn’t see, I bought it off EBay, and had it shipped. It arrived in the dark, so didn’t see the small crack in the windshield till later. I had to eat it, and the radio still has a high pitch little noise, which they said they fixed, but only when radio is off and it doesn’t bother me. I love the car, I’ve had no problems other than regular maintenance stuff. I would buy one from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This business is a TOTAL SCAM!

This business is a TOTAL SCAM! I traded in my Audi on January 5 that needed an engine replacement per Firestone (which I told them and they were fully aware of). I got a Lincoln from their lot. I put 12k down with my trade in and they claimed they were a platinum dealer with Capital One and had a great relationship which is who my Audi's car loan was with and is who the Lincoln loan is with. Here it is almost 2 MONTHS LATER, I've called and emailed at least 15 times between the two because my Audi is STILL NOT PAID OFF and is in their posession. I've had to pay TWO car notes on it in addition to the car note on my Lincoln. I told them if they did not pay my car off and get back to me by Thursday Feb 22 that I was going to file a complaint on every site possible, take my story to the press (stay tuned for that) and pursue legal action which I will be doing now. I visited the dealership in person and drove 30 miles just to see the sign has been removed, a realtor pad lock was on the door and most of their cars were gone (but I could still see my Audi through the glass and took picture). This is HORRIBLE that they scammed me out of 12k that I BARELY had and now I'm still on the hook with Capital One for a car loan on a vehicle that isn't even in my position anymore! I have cried profusely these past few days over how horrendous this business is and how I couldn't possibly regret my experience more. DO NOT EVER SHOP WITH THEM!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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These guys sold a us TOTAL LEMON - DO NOT GO HERE

I would give zero stars if that were an option. DO NOT trust this dealership. We came for a specific vehicle - we wanted a Mercedes GLK 350 - and they had one in stock with low miles. It looked really nice, and drove great. The very same day, the engine light came on. After taking a couple of weeks to fix that, and refusing to tell us what had been wrong, I smelled a gas leak. Brought it back again. That was fixed, but again took a couple of weeks. The third repair was for the brake system light - this time, they worked "so much" on it, it was gone 6 weeks - which meant 6 weeks of insurance, and yet another 2 monthly payment son a car we had barely driven. We had it fully evaluated at another mechanic, head to toe prior to the repair AND after, and took pictures. For the brake repair, their mechanic literally zip-tied brake lines to other structures underneath the car, leaving it completely unsafe to drive. United Auto Exchange sold us a total lemon. We returned it three (3) times for repairs, and it spent more time with their "mechanic" than we have been able to drive it. We have a car needing $13,000.00 in repairs sitting in our garage. They will not work with our lender to cancel the loan or return our money. They are disgusting.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Took 4 attempts got 1 callback never heard back with

Took 4 attempts got 1 callback never heard back with answers to my questions. Still waiting 4 days and counting so starting to look at other vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great dealership.

Great dealership. Response to my questions right away. Great looking cars. If I lived closer I would buy my cars here all the time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Place to Car Shop

Great place to do business with. Alyssa was very kind and helpful, Ben was a pleasure to work with and I really appreciated Perry's honesty. I bought a beautiful 2002 Toyota 4Runner SR5 from them and I love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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CLEAN

very clean operation . they were very informative about the inventory there . i did buy a suv from them . i would buy again from them for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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CLEAN

THIS PLACE AND THE PEOPLE WORKING THERE WERE AWESOME THANK YOU AND MY SON THANKS YOU . LOVE THE CAR GREAT TIME AND MONEY WELL SPENT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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radio guy

place is extremely clean . we did end up finding a great suv from them . because the car we came on got sold before we got there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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no fees

fine people to do biz with . they took time to explain financing options with me and my wife .no exorbitant fees at this place .like all the other dealers we went to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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