Hawk Volkswagen of Joliet

I have never submitted a review for anything in my life before. I would just like to acknowledge Hilary Owens in the service department. I had a tire blow out, and apparently the tire is hard to get and back ordered for months. She arranged to get a spare tire in the meantime that matched up tread wise to my current tires, so I could drive on the car to and from work. She went above and beyond searching for the tire I needed, and did it with the utmost professionalism and courtesy. She is a tremendous asset to their dealership and team.

A friend referred us to see Damian at Hawk Volkswagen and wow what a great experience it was! The salesman Alex was really friendly and knew his product! Answered all of our questions without hesitation. Along with Brittany and Ashley that worked out a deal we couldn’t refuse. Don’t hesitate and go see the crew at Hawk Volkswagen!

Lavelle was and awesome dealer, not pushy, not trying to persuade. This was by far the best experience I’ve ever had buying a car!!! Thanks Lavelle!

I came in for routine service & unfortunately due to work schedules, I had to reschedule several times & they were so kind & accommodating. Hilary helped me when I came in & did everything to ensure things were done in a timely manner & was beyond helpful & kind.

The service representative was very professional and knowledgeable. She reviewed the work I was going to have done and quickly signed me in. When the car was ready I noticed it had also been washed. Overall a very good experience.

The service representative was very professional and knowledgeable. She reviewed the work I was going to have done and quickly signed me in. While in the waiting area she informed me my air filter was in need of replacement and I agreed so it was replaced. When the car was ready I noticed it had also been washed. Overall a very good experience.

I'm very happy with Hawk VW service. They are great at providing clear information about your service questions. Service and quality is high as well. I would recommend them to all and will purchase a another vehicle in the future.

I went in for a routine service! The staff was kind. Hilary showed me around & was very good at answering my questions. They did the service in a very timely manner.

I can’t say enough about Hawk VW in Joliet, IL. service department, especially Tony who was incredibly helpful, answered all our questions, very knowledgeable and professional! Their the best!

Good sales team. Fair price. No hidden fees once you arrive and buy like some other dealerships. Good selection of vehicles to pick from. Would recommend.