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I'm very happy with Hawk VW service. They is a g
I'm very happy with Hawk VW service. They are great at providing clear information about your service questions. Service and quality is high as well. I would recommend them to all and will purchase a another vehicle in the future.
Purchased my second vehicle from these guys and once...
Purchased my second vehicle from these guys and once again, they exceeded my expectations of what a car-buying experience should be. I bought a new Alltrack in 2017 and an (almost new) GLI yesterday. Both times I traveled there past a handful of VW dealerships because they happened to have the exact car I was looking for in stock. Both times I feel I got a great deal not only on the car I was purchasing, but my trade-in as well. Both times I happened to work with Jose, and I can't say enough good things about the experience. He is a polite, laid-back guy who is patient, knowledgeable, and friendly. Ashley in finance went the extra mile to find a warranty that suited my high-mileage lifestyle at a minimal cost to me. I now have a great car that's a blast to drive ,and piece of mind that if something does happen to break, I'll be covered for a long while. All without the usual back and forth numbers game that can take hours at other dealerships. If you happen to be looking for a new VW or any used car they may happen to have on the lot, do yourself a favor and give them a shot. I've purchased over 15 vehicles in my time, and will honestly say that Hawk VW has been the easiest dealer to work with. Car buying can be a pain, but here, its actually a pleasant experience.
I went in for a routine service! The staff was kind. Hilary showed me around & was very good at answering my questions. They did the service in a very timely manner.
Hawk VW in Joliet is the best!!
I can’t say enough about Hawk VW in Joliet, IL. service department, especially Tony who was incredibly helpful, answered all our questions, very knowledgeable and professional! Their the best!
Bought a 2021 Atlas.
Good sales team. Fair price. No hidden fees once you arrive and buy like some other dealerships. Good selection of vehicles to pick from. Would recommend.
Used car purchase
Bought a used car from them Brittany and Jose were quick on responses and provided requested information quickly. Pleasant experience overall. I recommend them both.
Working with Lavall was great he was courteous, patient and very understanding. He took time with me to make sure I was satisfied. I was so pleased with the service he gave me that I brought my daughter to the dealership and she purchased a car.
Regular change oil
I have been going to Hawk VW ever since I bought my Tiguan in 2019 for my regular change oil. It’s very easy to schedule an appointment online, and the process has always been smooth and the wait is reasonable.
2019 VW Jetta
The problem with the engine light was taken care of within an hour and they washed my car when done. Very friendly and professional. I'm super pleased!
No hassle purchase
Lukas is great to work with... doesn't waste anyone's time! Understands time is valuable to everyone in the process of purchasing a new vehicle. Explains all the details!