Hawk Volkswagen of Joliet

Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 1:00 PM

Hawk Volkswagen of Joliet Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2014

Welcome to a new buying experience. Hawk Volkswagen located in Joliet, IL. is the newest dealership in the Hawk Auto Gro

...

up. We are here to make a difference and help make your car buying dreams a reality. Our car prices can't be beat, our service is excellent beyond comparison, and our selection is the best in the Chicago area. If you are in the the market for a New VW Passat, Jetta, Beetle, Golf, Tiguan, CC, Touareg or Eos we invite you to come see why we're the better choice to visit and get the best deal of your life!

"Best Price! Best Service! Best Selection...Only at Hawk Volkswagen of Joliet!"

Service

Air Filter Replacement

$48.95 and up*

Brake Inspection

$24.95

Coolant System Service

$124.95

Check Engine Light Diagnosis

$99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.9 out of 5 3.9
29 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 2, 2018

    Jose was wonderful to deal with no pressure willing to work with you. Mike finance manager was the best we ever met in that job very nice and down to earth.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2018

    buying my 4th vehicle from this facility. thanks Lukas and team. once again you explained everything and delivered as promised. its a pleasure working... with you guys.. thank you once again

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 12, 2015

    We leased the Passat and were very pleased with the leasing arrangement. Lucas, the Sales Consultant, was helpful in making our selection. It was pleasant... doing business with him and also with Damian, General Manager of the dealership.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a review! We appreciate your feedback and are pleased you had a wonderful experience.

  • 1.0 out of 5
    September 5, 2018

    Went to get a lease for a new car., they verbally told me one thing, then on the contract, it stated another thing. They were very rude and not helpful... nor did they have a valid explanation for why they lied on the contract. Horrible dealership.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 3, 2018

    Very horrible experience at Hawk Volkswagon dealing with salesman Andrew Freeman and his boss and some lady who lied even more than Andrew did. I took... my daughter there to look at leasing a car with paper in hand of things we needed to have in order to go ahead with any deal. $2500 for her trade-in and a payment of $200 a month or less. Andrew promised us the moon but told us that in a lease we would not be able to get all of the dealer incentives ($4,068.00) as if we were purchasing. Fine Andrew what can you do we ask? His response to me was only $2000.00 for her trade in and a monthly payment of $197 a month. PERFECT!!! I replied and had to leave for a meeting that I was running late for. My daughter gets home with her new leased car and is very happy until I see the paperwork. She only got $1000.00 for a trade in, made her pay $2000.00 in down payments and most important remember the dealer incentives ($4,068.00) that we could only get part of? She got ZERO dollars. Of course, we went to the dealership to confront them and get an explanation. we were met with rude people, liars, back pedalers, and most of all a salesmen Andrew Freeman who threw the papers back at us because he could not explain or would not explain how he got caught in his lies. Bottom line is.... Dont buy a car or lease a car from Hawk VW or from Andrew Freeman unless you want to hear one number on the car you are looking at, but really want to hear a lie and pay another price. Shame shame on you for taking advantage of a young girl who by the way is a college student living on a very fixed income. Shame Shame Hawk VW.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2018

    I just wanted to take a minute to rate my recent experience at Hawk Volkswagen of Joliet!! If I could give more than 5 stars, I would. It was a super smooth... process from beginning to end. More specifically I would like to give high praise to my salesman, Lukas Rimas. Not only was he extremely genuine and a gentlemen to boot, but also a true professional! All in all, I traded in my Mercedes Sedan and walked out with a Certified VW Tiguan. I would say that without Lukas’ relaxed approach and nonexistent pressure to buy, I would not have drove away with my new car. To reaffirm my purchase as well, Lukas went the extra mile a few weeks post the sale... He kept me in the loop every step of the way in relation to my cars 2nd key arriving and a minor service adjustment. A small gesture that I will remember as I embark with all of my future endeavors with my Tiguan. Also a shout out to Starr Lack. She made the financing and warranty details super easy/swift!! Truly a #WorkAsOne atmosphere @HawkVWJoliet

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 27, 2018

    I would like to thank salesperson, Mike Gonzales, and used car sales manager, Mike Lumpkins, for making my granddaughter's dream car so affordable.... Adding the red bow when she picked it up, was an added bonus. She's in love with her Beetle and we can highly recommend your dealership. L. Witek

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 26, 2018

    I’ve been to multiple dealerships after I purchased a car here saying I was ripped off, if your looking for some guidance in buying a new car and... don’t want to be Hassled into buying a car then don’t come here, got a 2018 didn’t see there were scratches on the driversdoor post, and just looked like to be a plastic sheet and would just come off, after the 2nd week the passengers windshield wiper stoped working. I had to use my spare key I got with the car one day and turns out it needs to be programmed to even unlock the doors when u insert the key, then what’s the point of getting a spare if it doesn’t work. Have not had a good experience and the only car I’ll ever purchase here

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 6, 2018

    My wife and I had been searching Cars.com nearly every day looking for a red VW Atlas. After reaching out to 3 other dealers who only wanted to play games... I came across a red R-Line Atlas at Hawk. I called and spoke to Sam who quickly told me the car was available. Since I lived in another state, I sent pictures of my trade via email and Sam had a fair deal worked up for me within an hour. We then arranged for pick up a week later when we could make the 7+hour drive to the dealership. Let me just say that thanks to Sam, Andrew, Damian, and Starr it was completely worth our time to make this drive! When we arrived we were immediately greeted by Andrew who pulled the Atlas around and took us for a test drive so we could make sure everything was correct. The car was exactly as pictured and was washed, waxed, and detailed. When we got back to the dealership, Starr in finance had all our paperwork ready and everything was exactly the same as what Sam had sent me. We quickly got through signing the documents and in the meantime Andrew had pulled the Atlas into the service bay where it was warm (it was freezing outside) so he could give us a quick rundown of features and help us pair our phones. The whole experience couldn't have been better and each person we interacted with was professional and treated us like old friends. If we decide to buy another VW in the future, there is no doubt it will come from Hawk!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 29, 2017

    They took the SCARY out of the buying process great staff and the paperwork was great thanks to the fine staff they had !

    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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