Hawk Volkswagen of Joliet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(69 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Inventory

See all 26 vehicles from this dealership.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Hilary Owens in service is the best!

I have never submitted a review for anything in my life before. I would just like to acknowledge Hilary Owens in the service department. I had a tire blow out, and apparently the tire is hard to get and back ordered for months. She arranged to get a spare tire in the meantime that matched up tread wise to my current tires, so I could drive on the car to and from work. She went above and beyond searching for the tire I needed, and did it with the utmost professionalism and courtesy. She is a tremendous asset to their dealership and team.

5.0

Hilary Owens in service is the best!

I have never submitted a review for anything in my life before. I would just like to acknowledge Hilary Owens in the service department. I had a tire blow out, and apparently the tire is hard to get and back ordered for months. She arranged to get a spare tire in the meantime that matched up tread wise to my current tires, so I could drive on the car to and from work. She went above and beyond searching for the tire I needed, and did it with the utmost professionalism and courtesy. She is a tremendous asset to their dealership and team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

What an amazing experience !

A friend referred us to see Damian at Hawk Volkswagen and wow what a great experience it was! The salesman Alex was really friendly and knew his product! Answered all of our questions without hesitation. Along with Brittany and Ashley that worked out a deal we couldn’t refuse. Don’t hesitate and go see the crew at Hawk Volkswagen!

5.0

What an amazing experience !

A friend referred us to see Damian at Hawk Volkswagen and wow what a great experience it was! The salesman Alex was really friendly and knew his product! Answered all of our questions without hesitation. Along with Brittany and Ashley that worked out a deal we couldn’t refuse. Don’t hesitate and go see the crew at Hawk Volkswagen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Best car buying experience ever!

Lavelle was and awesome dealer, not pushy, not trying to persuade. This was by far the best experience I’ve ever had buying a car!!! Thanks Lavelle!

5.0

Best car buying experience ever!

Lavelle was and awesome dealer, not pushy, not trying to persuade. This was by far the best experience I’ve ever had buying a car!!! Thanks Lavelle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words, DeShawn! We greatly appreciate the 5 star review!

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5.0

Service review

I came in for routine service & unfortunately due to work schedules, I had to reschedule several times & they were so kind & accommodating. Hilary helped me when I came in & did everything to ensure things were done in a timely manner & was beyond helpful & kind.

5.0

Service review

I came in for routine service & unfortunately due to work schedules, I had to reschedule several times & they were so kind & accommodating. Hilary helped me when I came in & did everything to ensure things were done in a timely manner & was beyond helpful & kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

The service representative was very professional a

The service representative was very professional and knowledgeable. She reviewed the work I was going to have done and quickly signed me in. When the car was ready I noticed it had also been washed. Overall a very good experience.

5.0

The service representative was very professional a

The service representative was very professional and knowledgeable. She reviewed the work I was going to have done and quickly signed me in. When the car was ready I noticed it had also been washed. Overall a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Great service experience at Hawk

The service representative was very professional and knowledgeable. She reviewed the work I was going to have done and quickly signed me in. While in the waiting area she informed me my air filter was in need of replacement and I agreed so it was replaced. When the car was ready I noticed it had also been washed. Overall a very good experience.

5.0

Great service experience at Hawk

The service representative was very professional and knowledgeable. She reviewed the work I was going to have done and quickly signed me in. While in the waiting area she informed me my air filter was in need of replacement and I agreed so it was replaced. When the car was ready I noticed it had also been washed. Overall a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

I'm very happy with Hawk VW service. They is a g

I'm very happy with Hawk VW service. They are great at providing clear information about your service questions. Service and quality is high as well. I would recommend them to all and will purchase a another vehicle in the future.

5.0

I'm very happy with Hawk VW service. They is a g

I'm very happy with Hawk VW service. They are great at providing clear information about your service questions. Service and quality is high as well. I would recommend them to all and will purchase a another vehicle in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Definitely recommend

I went in for a routine service! The staff was kind. Hilary showed me around & was very good at answering my questions. They did the service in a very timely manner.

5.0

Definitely recommend

I went in for a routine service! The staff was kind. Hilary showed me around & was very good at answering my questions. They did the service in a very timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Hawk VW in Joliet is the best!!

I can’t say enough about Hawk VW in Joliet, IL. service department, especially Tony who was incredibly helpful, answered all our questions, very knowledgeable and professional! Their the best!

5.0

Hawk VW in Joliet is the best!!

I can’t say enough about Hawk VW in Joliet, IL. service department, especially Tony who was incredibly helpful, answered all our questions, very knowledgeable and professional! Their the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Bought a 2021 Atlas.

Good sales team. Fair price. No hidden fees once you arrive and buy like some other dealerships. Good selection of vehicles to pick from. Would recommend.

5.0

Bought a 2021 Atlas.

Good sales team. Fair price. No hidden fees once you arrive and buy like some other dealerships. Good selection of vehicles to pick from. Would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 69 reviews