Hawk Volkswagen of Joliet

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Hawk Volkswagen of Joliet Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2014

Welcome to a new buying experience. Hawk Volkswagen located in Joliet, IL. is the newest dealership in the Hawk Auto Gro

...

up. We are here to make a difference and help make your car buying dreams a reality. Our car prices can't be beat, our service is excellent beyond comparison, and our selection is the best in the Chicago area. If you are in the the market for a New VW Passat, Jetta, Beetle, Golf, Tiguan, CC, Touareg or Eos we invite you to come see why we're the better choice to visit and get the best deal of your life!

"Best Price! Best Service! Best Selection...Only at Hawk Volkswagen of Joliet!"

Service

Air Filter Replacement

$48.95 and up*

Brake Inspection

$24.95

Coolant System Service

$124.95

Check Engine Light Diagnosis

$99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.5 out of 5 3.5
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 3, 2019

    Can't say enough good things about the Sales team led by one of their Sales Manager, Sam Vote. Hawk prices were much, much better than the local... Quad Cities Volkswagen dealership and this particular QC Dealership would not price match. This forced us to drive two hours to Joliet and it was well worth the trip. Sam and I negotiated over the phone over a two day period He was able to answer every question that I had about the Atlas which made me a lot more comfortable. He didn't have the exact car on the lot but said he would find one and have it ready by the time we arrived. Sam is clearly a man of his word because he and his Sales lead, Brian Swidergal, who was also extreme competent and professional, had the car waiting for us when we arrived. They quickly executed the paperwork and we were out the door with our new Volkswagen Atlas. We absolutely love the vehicle and are confident we made a good decision. Hawk sales clearly knows how to move vehicles out the door. They don't sweat the small stuff and does what is necessary for the consumer to get the sale accomplished.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 12, 2018

    I bought a new Atlas and love the car. Alex was no-nonsense and very direct. The only part that was not great was waiting to sign the papers. Took too... long. Their pricing was by far the best of the VW dealers I checked out and they didn't play games with the price.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 12, 2015

    We leased the Passat and were very pleased with the leasing arrangement. Lucas, the Sales Consultant, was helpful in making our selection. It was pleasant... doing business with him and also with Damian, General Manager of the dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a review! We appreciate your feedback and are pleased you had a wonderful experience.

  • 1.0 out of 5
    November 25, 2018

    Horrible experience. If you want to get ripped off and deal with the rude female manager who will lie to you and treat you like she’s doing you a... favor by lying to you then go to this place. What a waste of time.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2018

    Jose was wonderful to deal with no pressure willing to work with you. Mike finance manager was the best we ever met in that job very nice and down to earth.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2018

    buying my 4th vehicle from this facility. thanks Lukas and team. once again you explained everything and delivered as promised. its a pleasure working... with you guys.. thank you once again

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 5, 2018

    Went to get a lease for a new car., they verbally told me one thing, then on the contract, it stated another thing. They were very rude and not helpful... nor did they have a valid explanation for why they lied on the contract. Horrible dealership.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 3, 2018

    Very horrible experience at Hawk Volkswagon dealing with salesman Andrew Freeman and his boss and some lady who lied even more than Andrew did. I took... my daughter there to look at leasing a car with paper in hand of things we needed to have in order to go ahead with any deal. $2500 for her trade-in and a payment of $200 a month or less. Andrew promised us the moon but told us that in a lease we would not be able to get all of the dealer incentives ($4,068.00) as if we were purchasing. Fine Andrew what can you do we ask? His response to me was only $2000.00 for her trade in and a monthly payment of $197 a month. PERFECT!!! I replied and had to leave for a meeting that I was running late for. My daughter gets home with her new leased car and is very happy until I see the paperwork. She only got $1000.00 for a trade in, made her pay $2000.00 in down payments and most important remember the dealer incentives ($4,068.00) that we could only get part of? She got ZERO dollars. Of course, we went to the dealership to confront them and get an explanation. we were met with rude people, liars, back pedalers, and most of all a salesmen Andrew Freeman who threw the papers back at us because he could not explain or would not explain how he got caught in his lies. Bottom line is.... Dont buy a car or lease a car from Hawk VW or from Andrew Freeman unless you want to hear one number on the car you are looking at, but really want to hear a lie and pay another price. Shame shame on you for taking advantage of a young girl who by the way is a college student living on a very fixed income. Shame Shame Hawk VW.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2018

    I just wanted to take a minute to rate my recent experience at Hawk Volkswagen of Joliet!! If I could give more than 5 stars, I would. It was a super smooth... process from beginning to end. More specifically I would like to give high praise to my salesman, Lukas Rimas. Not only was he extremely genuine and a gentlemen to boot, but also a true professional! All in all, I traded in my Mercedes Sedan and walked out with a Certified VW Tiguan. I would say that without Lukas’ relaxed approach and nonexistent pressure to buy, I would not have drove away with my new car. To reaffirm my purchase as well, Lukas went the extra mile a few weeks post the sale... He kept me in the loop every step of the way in relation to my cars 2nd key arriving and a minor service adjustment. A small gesture that I will remember as I embark with all of my future endeavors with my Tiguan. Also a shout out to Starr Lack. She made the financing and warranty details super easy/swift!! Truly a #WorkAsOne atmosphere @HawkVWJoliet

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 27, 2018

    I would like to thank salesperson, Mike Gonzales, and used car sales manager, Mike Lumpkins, for making my granddaughter's dream car so affordable.... Adding the red bow when she picked it up, was an added bonus. She's in love with her Beetle and we can highly recommend your dealership. L. Witek

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews