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Best car buying experience ever!
Lavelle was and awesome dealer, not pushy, not trying to persuade. This was by far the best experience I’ve ever had buying a car!!! Thanks Lavelle!
Thank you for the kind words, DeShawn! We greatly appreciate the 5 star review!
I came in for routine service & unfortunately due to work schedules, I had to reschedule several times & they were so kind & accommodating. Hilary helped me when I came in & did everything to ensure things were done in a timely manner & was beyond helpful & kind.
The service representative was very professional a
The service representative was very professional and knowledgeable. She reviewed the work I was going to have done and quickly signed me in. When the car was ready I noticed it had also been washed. Overall a very good experience.
Great service experience at Hawk
The service representative was very professional and knowledgeable. She reviewed the work I was going to have done and quickly signed me in. While in the waiting area she informed me my air filter was in need of replacement and I agreed so it was replaced. When the car was ready I noticed it had also been washed. Overall a very good experience.
I'm very happy with Hawk VW service. They is a g
I'm very happy with Hawk VW service. They are great at providing clear information about your service questions. Service and quality is high as well. I would recommend them to all and will purchase a another vehicle in the future.
Purchased my second vehicle from these guys and once...
Purchased my second vehicle from these guys and once again, they exceeded my expectations of what a car-buying experience should be. I bought a new Alltrack in 2017 and an (almost new) GLI yesterday. Both times I traveled there past a handful of VW dealerships because they happened to have the exact car I was looking for in stock. Both times I feel I got a great deal not only on the car I was purchasing, but my trade-in as well. Both times I happened to work with Jose, and I can't say enough good things about the experience. He is a polite, laid-back guy who is patient, knowledgeable, and friendly. Ashley in finance went the extra mile to find a warranty that suited my high-mileage lifestyle at a minimal cost to me. I now have a great car that's a blast to drive ,and piece of mind that if something does happen to break, I'll be covered for a long while. All without the usual back and forth numbers game that can take hours at other dealerships. If you happen to be looking for a new VW or any used car they may happen to have on the lot, do yourself a favor and give them a shot. I've purchased over 15 vehicles in my time, and will honestly say that Hawk VW has been the easiest dealer to work with. Car buying can be a pain, but here, its actually a pleasant experience.
I went in for a routine service! The staff was kind. Hilary showed me around & was very good at answering my questions. They did the service in a very timely manner.
Hawk VW in Joliet is the best!!
I can’t say enough about Hawk VW in Joliet, IL. service department, especially Tony who was incredibly helpful, answered all our questions, very knowledgeable and professional! Their the best!
Bought a 2021 Atlas.
Good sales team. Fair price. No hidden fees once you arrive and buy like some other dealerships. Good selection of vehicles to pick from. Would recommend.
Used car purchase
Bought a used car from them Brittany and Jose were quick on responses and provided requested information quickly. Pleasant experience overall. I recommend them both.