East Coast Auto Sales Hours
East Coast Auto Sales LLC is founded on trust, integrity, and respect. We are proud to offer these values in our sales a
nd business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today!
"WE HONOR OUR MILITARY 365 DAYS A YEAR!"
Bought a truck and engine blew in 30 days. Now they want me to pay to get it fixed. Don't ever buy from them .Very shady.
Bought a car from here light on never went out was told what the problem was n had to pay out of pocket myself..now 2 monthss later click n the gears car... wont drive only made 2 payments no warranty so now im stuck worst place ever shuld have known when nobody came to greet us at door
East Coast Auto is a 5 star dealer in my opinion.We had looked at several used car dealers in the Va Bch area and frankly felt uncomfortable with some... of those dealers. Our experience at ECA was very positive from the beginning to the end of our car purchase process. Their sales team is professional, friendly and knowledgeable. I would certainly give them my first preference in looking for a used car and would recommend them to anyone interested.
I’m standing outside of East Coast Auto Sales for the fifth time. I purchased a car November 19th and when I drove it off the lot and within minutes the... engine light came on. I immediately turned around and showed Kelly, the woman who sold me the car, and she said they would fix it. (Kelly no longer works there as far as I know. She had packed up her desk and left after David was finished arguing and screaming with my 50 year old father. He said “good job, Kelly” as he threw up his hands and stormed out of the main office). I brought the car back up to the dealership and David told me they were going to only replace the sensor. They replaced the sensor, which took them a week, and then I got the car back and it still wasn’t operating right. I was scared to drive it. It was now misfiring. I brought it back and they tried to say they wouldn’t do anything to fix it, that I would have to pay 50/50 under warranty. I brought my dad and he asked him to call his owner and ask him and the owner had him replace the timeing chain. When I first got the car back the entire front end was rattling as soon as I left the lot and it was terrifying, instantly I turned the car around and brought it right back. I had to call my parents to come pick me up to take me to work from the dealership! That was after they had it 3 weeks. Then, the next time they told me my car was done was 2 weeks and 3 days later. I was excited to pick up my car hoping everything was finally fine. But a couple hours later the engine light came on again and the code was ran the same. I got there when they opened this morning, 1/08, to ask why it was still throughing the code and all he said was that they’re not touching it unless we pay 50/50 even though it’s the same issues, and then proceeded to say that if we didn’t leave that he was going to call the cops. I’m stuck with a car that has an engine problem and I don’t know what to do. Please help!!
(Nick) I believe was his name. The man who handles the financing was just right down rude.... The way he spoke to me it seemed like I was a bother to... him..... He told me he looked over my paper work, then told me that I would need a cosigner (which I knew that so I was 3 steps ahead of him... and filled that info out as well) But remember he told me he looked over my paperwork..... So I told him I already added a cosigner. soooooo did you really look over my paperwork????? NEVER again will I ever call them.....
I never heard back from the dealer, since I inquired about the 2003 white Lexus LX 470.
I was a cash buyer looking for a car for my daughter and had seen many cars and dealers over a couple weeks, but stumbled across a car at ECAS that had... my name all over it. Not an impulsive person, but figured what the heck--if I can get it financed, I can still get my daughter a car. Went to ECAS to see car. Can't say I was happy with the first salesman whose name I won't say-- don't know what he thought--but I told him no, I wouldn't be back from my test drive in 20 minutes; I'd be at least 40, so maybe he thought I planned something nefarious with his car? (A word of explanation--the reason I was looking for a car for my daughter was that I had bought her a terrible car the year before, that I test drove for only 20 minutes. Worst car purchase I ever made, but her money paid for the car, and I was attempting to redeem myself.) At any rate, he passed me on to Sante, one of the owners. Did the (long) test drive and really liked the car. Now my credit isn't very good, but I called Sante back after looking at two more cars, and told him if he could get me financed, I'd buy the car. Came back to dealer, did paperwork--he found me financing, which was not great but I was willing to do. Now comes the best part: Sante told me to go to (my bank) and get financing. I told him I couldn't; he said yes you can--we do business with them all the time, and I promise you'll walk out of there with a check--which in the end, I did. Here's the thing: he had a sale in hand, but advised me to do better for myself, knowing I might reneg on his car. He saved me a BUNDLE with that un-used-car-salesman-like advice. In the end, I bought the car (2009 VW Jetta). They even did some work to the brakes and gave me an oil change that day. That was last April, so I've had the car for 10 months now. Car is great--one of my best used car purchases (and I hate used cars), but have four kids, so what's a mother to do? Still need to replace my daughter's car though...
I called and was dealt with politely and promptly. I arrived at the location and they had a great selection of vehicles. I ended up buying a different... vehicle than what I was looking for due to such great prices and a friendly salesman. Joe did a great job making sure that I was happy and was very polite and courteous. I definitely recommend East Coast Auto Sales and will give them as a reference to all my friends an family.
I found a vehicle online and went to look at it that day. From the time I arrived I was treated very well and the staff caterered to everything I asked... without question. Once I decided to hold the vehicle for purchase they fixed everything I asked for without any hesitation. I could not be happier with my purchase and would recommend this business to everyone. the mechanic showed us things on the car that he found and fixed so I was very appreciative of the honestly that they all have.
Purchased a 2003 Honda Accord for my son. The car was in amazing shape, and we got a an amazing deal. East Coast provided me with a Car Fax report and... a warrantee free of charge. An outstanding experience. I will be sure to return when my other son gets old enough to drive.