Village Ford

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464 lifetime reviews.

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  • 5.0 out of 5
    August 19, 2017

    We had such a great experience at this dealership! The night before, we were so annoyed with another dealership and we came into this one the next day... and worked with Bryan and he was nothing but the best! He listened to what we wanted in a truck and met every qualification. We never felt pressured or like he was just trying to make a commission on us. He was very nice and went above and beyond to get us what we wanted! I would definitely recommend Village Ford.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 16, 2017

    I called this morning Thursday, 16 March about 8:25 AM and they told me to bring my truck on over I told him what the problem was I heard the howling in... the brakes I get up I get over there about 845 they told me they're too busy to take me this morning I have to drop it off or maybe they can get it to me this afternoon and that's not what the guy told me on the phone till he worked me in pretty quick very dissatisfied customer about my truck there at Village for

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are sorry to hear we did not meet your expectations. Our goal is to serve all customers with the highest level of customer service. Our Service Dir...ector would like to hear more about your experience and the chance to make things right. Please contact Reggie Horton at your convenience to explain your experience in detail. Thank you and have a great day. Village Ford (352) 233-2900.

  • 5.0 out of 5
    July 1, 2016

    2008 Ford F-150 running great! Quick. Very informative.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 30, 2016

    Was in and out in 30 minutes. Great fast service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 29, 2016

    Had an appt to check on a recall and make adjustment to door that wouldn't unlock at times. They could not replicate the door problem. Not surprised... it was a random problem. I figured out the lock plunger was not coming up all the way when it would not open. I sprayed WD40 on it. Think that fixed the problem. Always unlocks now. No problem, they couldn't find the problem so the had nothing to fix.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 28, 2016

    The only place I take my car for service or repair every thing is always done right and everyone is so friendly i look foward to my next service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 25, 2016

    very satisfied, as usual.....great job, everyone! Quick service, friendly staff!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 24, 2016

    The service writer, Roger was very helpful. We needed to replace a tire and he took the time to "shop" the price. The price was fair as the only place... on the internet we could find the tire was Tire Rack.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 22, 2016

    As always the service is great and Jay goes above and beyond!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 22, 2016

    2014 Mustang needed 15000 oil change and tire rotation, great job! Staff is always helpful. Coffee is available for customers as well as donuts in the... mornings. Not a long wait. Great location.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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