Chrysler Dodge Jeep Ram of Lawrenceburg

He didn’t give up gave it he’s all just to get my business much respect

I definitely enjoyed every part of the whole process. Very professional, as well as informative. Worked with my schedule as well. Thanks again!

I had the best experience with Kenny Horn at Chrysler of Lawrenceburg explained everything to me very very friendly. I’ll definitely be back for my next car or truck.

Fast easy great to work with! Got me my first car very helpful and work with you!

Avoid Chrysler, Dodge, Jeep, Ram of Lawrenceburg at all costs. Our experience buying a BMW from them was a nightmare, especially with the trade-in process. We traded in a BMW in excellent condition, and although the initial sales process seemed smooth, the problems started post-sale. Despite being assured multiple times that our trade-in would be promptly paid off, it wasn't. We completed the transaction on 09/19/24, but by 10/01/24, our trade-in still hadn't been settled. When we contacted the dealership, we were given the excuse of a funeral delaying the check signing. This lack of urgency continued, and as the next payment due date of 10/15/24 approached, the issue remained unresolved. Numerous calls went unanswered, and when we finally got through, we were put on hold for over an hour, only to be hung up on repeatedly. Frustrated, we filed a complaint with the BBB, hoping that would prompt a response. Instead, we were contacted by our bank on 10/25/24 about our now overdue payment and late fees. After a lengthy call with the bank explaining the situation, we were advised to make the payment ourselves. Further attempts to resolve the issue with the dealership led us to finally speak with Amy Huffman, who claimed she was never informed of our calls. She promised to address the payoff issue, but the damage was done. The entire ordeal was a massive inconvenience and a threat to our credit. Spare yourself the frustration and choose a different dealership if you value your time and credit score.

Avoid Chrysler, Dodge, Jeep, Ram of Lawrenceburg at all costs. Our experience buying a BMW from them was a nightmare, especially with the trade-in process. We traded in a BMW in excellent condition, and although the initial sales process seemed smooth, the problems started post-sale. Despite being assured multiple times that our trade-in would be promptly paid off, it wasn't. We completed the transaction on 09/19/24, but by 10/01/24, our trade-in still hadn't been settled. When we contacted the dealership, we were given the excuse of a funeral delaying the check signing. This lack of urgency continued, and as the next payment due date of 10/15/24 approached, the issue remained unresolved. Numerous calls went unanswered, and when we finally got through, we were put on hold for over an hour, only to be hung up on repeatedly. Frustrated, we filed a complaint with the BBB, hoping that would prompt a response. Instead, we were contacted by our bank on 10/25/24 about our now overdue payment and late fees. After a lengthy call with the bank explaining the situation, we were advised to make the payment ourselves. Further attempts to resolve the issue with the dealership led us to finally speak with Amy Huffman, who claimed she was never informed of our calls. She promised to address the payoff issue, but the damage was done. The entire ordeal was a massive inconvenience and a threat to our credit. Spare yourself the frustration and choose a different dealership if you value your time and credit score.

Kenny was awesome everybody treated me with respect and really did a great job in making this deal happen I'm very satisfied with through work thank you Kenny

Liars, crooks, you will never get your plates they keep dancing around it, didn’t receive the 500.00 promised, Singing Liar (Cowboy) salesperson the worse there is!!!!!!!!

Very professional group, friendly staff. They worked hard to make sure I walked away with a good experience. I had the pleasure of working with Kenny and Paul. They were very easy to work with. I recommend them 100%.

After a not so great experience with the first impression team, Kenny stepped up and got it done