Roy Robinson Subaru

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
285 lifetime reviews.

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  • 5.0 out of 5
    January 10, 2021

    WE HAVE PURCHASED SEVERAL SUBARUS FROM ROYS/DOUG. THERE IS NO REASON TO GO ANYWHERE ELSE TO SHOP FOR A SUBARU. WE PURCHASED A 2021 ASCENT TOURING FOR MY... WIFE. SHE LOVES IT. THX AGAQIN DOUG.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 30, 2020

    Excellent dealer. Nancy was our salesperson and she got back to me promptly with answers to all questions and concerns. We were able to get a great deal... with zero percent financing ( I admit, I then asked, can’t you do any better ? LOL! ) plus we got a $ 75.00 visa gift card for taking a test drive, and another one for $ 750.00 for buying the Blue Outback XT Limited. We also got a substantial discount from the list price. My wife and I now both own Outbacks And I’m very happy

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    Shopped for a new car
    Did make a purchase
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  • July 1, 2018

    We had a great experience buying our new car. Great customer service provided by a very well informed staff, no pressure sale and several vehicles to... choose from. The customer area is clean and comfortable. The Costco program worked so well. Thank you Dave Jennings!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 22, 2020

    John helped us professionally and patiently throughout the car buying process. He took the time to understand our questions/concerns and gave us advice... as a friend. We went to this dealership on the suggestion of a colleague and would happily recommend Ray Robinson to any prospective Subaru buyer.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 19, 2020

    Low pressure sale. Did not have exactly what I was looking for, but with large inventory, I found something I liked better. I would recommend this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 28, 2020

    We have always dreaded the idea of buying a car from a dealership. We talked to a number of Suburu owners who highly recommended Roy Robinson. When I called... in on a whim, I was very pleased by the warmth, readiness to answer questions and help that Jesse offered. We did buy and were very happy and relaxed through the process. Jesse is a good teacher and taught us "non-techies" all about our new car and the infotainment system.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words! We're happy we could help.

  • 5.0 out of 5
    September 21, 2020

    I located a used Subaru Outback online and noticed it was out of our budget. I called in and explained my circumstances and the vehicles that I was interested... in. Mike Kempter did some research and was able to get the vehicle I wanted in my budget. Since Mike wasn't in that day, he connected me with another person and I immediately started working with Pascal Jean-Louis who set my family and me up with a test drive of the vehicle. We also test drove another vehicle that my wife was interested in as well. Once we made our decision, the rest of the process was seamless and quite painless. Overall, we are very satisfied with our purchase, both in the quality of the vehicle and the sales process.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

  • 5.0 out of 5
    September 7, 2020

    I was referred to Roy Robinson Subaru by a friend, and now I am happy to recommend them based on my own experience. I worked with Andrew, who took a lot... of time to answer questions, ask questions to find out what I was needing in a vehicle, gauge my budget range, and then recommend specific models to consider based on my needs. There was no agenda to push either new or used, expensive over cheap, or badmouth any of Subaru's competitor brands. I ended up going with a certified pre-owned 2018 Forester, and I am extremely happy with both the vehicle and my purchasing experience. I marked N/A for quality of repairs because I haven't had any interaction with their service department yet, but if they're as good at their job as Andrew is at his, I'll be in good hands if I ever do need their services.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 31, 2020

    All my questions and concerns were answered in detail. Was the best experience I had buying a car. Great salesperson and Financial Manager. Made everything... easy to accomplish.

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    Shopped for a used car
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  • 5.0 out of 5
    July 9, 2020

    Everything went really smoothly with my visit and purchase. They were very nice to pull out the car from the showroom for me to test drive.

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    Shopped for a new car
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