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Excellent buying experience! Purchased precisely what I wanted at a great price. I was directed to models exactly as I requested. Entire buying process... was approximately only 2 hours! Our sales rep was very informative and patient w/ answers to my questions.. ask for Kelly or Jeramy.
Jen Casey did a great job setting my wife and I at ease purchasing our new Outback. We are not the type to purchase the first thing we see so we returned... a few times to just sit and "feel" the cars. When we had narrowed down our choices we were presented with those choices. We finally made the choice and her knowledge of the purchasing process had us walking out the door with a new car in short order. We highly recommend her as a sales associate.
We had a great experience buying our new car. Great customer service provided by a very well informed staff, no pressure sale and several vehicles to... choose from. The customer area is clean and comfortable. The Costco program worked so well. Thank you Dave Jennings!
Went in looking for a crosstrek, test drove both the crosstrek and the impreza on nice long test drives and decided on the impreza. Mike was great suggesting... the cheaper option with better mpg which is exactly what I wanted while at the same time encouraging me to get what I wanted and felt good about. Thank you Mike!
I was recommended by Tom from Smart Subaru of Mukilteo to go and see Michael Kempter. It was my first time purchasing a car from a dealership and Michael... was wonderful, he heard all the things I was looking for in a car, how much I wanted to spend and really worked with me so that I got the car that I would be able to afford and enjoy. I purchased a 2016 Subaru Outback and am very happy with my purchase. Thank you to both Tom and Michael for making my first purchasing experience a comfortable and pleasant one!
I never imagined I would drive 25 miles north to buy a car I could have purchased about 10 minutes from where I live. The reason...sales rep David Jennings.... Knowledgeable and a straight-shooter he worked hard to make this deal happen. Highly recommend this dealership!
The car buying experience with your company was just awesome! By far, the best car buying experience we have ever experienced. Very comfortable and trusted... everyone we were in contact with at the dealership. I will definitely buy another car and refer anybody to your dealership. Well done!
Salesman Michael Kempter was outstanding. I provided him a list of 8 requirements I wanted in a used car. He showed me several fine cars. He was not... aggressive. He had in-depth knowledge about all features on all Outbacks and Foresters (regardless of manufacturing year). He was very courteous and professional. He made me feel very comfortable buying a used car. He processed all paperwork thoroughly and quickly. I bought the perfect Outback for my needs at a price that fit my budget. I am a repeat buyer at Roy Robinson Subaru in Marysville WA -- because this dealership has wonderful salesmen like Michael and always treats me with respect and is attentive to my needs. Highly recommend this dealership!!
Tal, Dan and Demeary were all AMAZING! I have never had such a quick low stress transaction. I loved no pressure on the lot and was able to dicker which... I love and then they exceeded my request. Deal made in 20 min after the drive, just had to wait in line for a finance office.
Overall, a definite 10/10! The facility was clean and the customer service was beyond what I could Imagine. Definitely worth checking out if you’re interested... in buying a new car!