Reviews
Write a reviewEasy to schedule and prompt service
Was easy to reschedule service appointment, vehicle was ready when promised/requested. Staff is friendly and the ability to have my truck picked up for service is wonderful.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fox Negaunee Chrysler
The staff are friendly, efficient and knowledgeable. The repair show went out of their way to answer my questions concerning my automobile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service and well done
The chairs are comfortable and they washed the Durango. The job was done in good time and they did a thorough job of inspection all the important elements of the chassis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Fast, professional, courteous. Simple oil change, but I was very satisfied and will certainly continue to come to Fox. Don't know what else to say but this silly survey won't accept my response unless I write 20 words, so now I think that's 20.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Dealership
Friendly and informative salesperson; no pressure, but attentive; respectful of my needs and wishes; honesty; this dealer took care of everything for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, great facilities.
Appointment proceeded as scheduled, friendly service, good job done, good cookies in lobby, nice big screen to watch "American Pickers" while I waited!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love Fox Negaunee
Everyone there is very professional and just so nice to work with. Thank you Jeff for taking such good care of us. We love the popcorn.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very accomodating with a varied selection of vehic
Our sales representative worked tirelessly and very patiently to provide us with a selection of Jeep Grand Cherokees to chose from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great job getting me the car I wanted.
Bill in sales was very helpful. Answered questions even after hours. Didn't have the car at the dealership and got me pics of the car and got the car there 2 days later so great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Second Servicing & Still Happy
I've been consistently pleased with the customer service. Everyone is so friendly and willing to answer my dumbest questions. I have always felt satisfied with the price of the services provided, and it's always done quickly and efficiently. As always, superb.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
